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Operation of the single window

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Australia

A description of Australia's single window can be found at:

https://www.abf.gov.au/help-and-support/ics/integrated-cargo-system-(ics)

Austria

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Belgium

URL link to explanatory website providing information on national customs single window:
http://mswbelgium.be

English version:
http://mswbelgium.be/?lang=en

Bulgaria

System for electronic processing of documents on arrival and departure of vessels to and from river ports:
Portal for electronic submission of documents and/or data requirements for import, export or transit of goods:
https://ep.customs.bg/eportal/?lang=en


Directorate General 'Taxation and Customs Union' (DG TAXUD) of the European Commission has adopted a phased approach for implementation of the initiative ‘Customs Single Window’ (Customs SW). The Bulgarian National Customs Agency (BNCA) takes part in the pilot project in the implementation of the first stage for providing of opportunity for automated validation of certifying documents (i.e. certificates and licenses) to the customs declaration, as the IT solution shall be used, developed by DG TAXUD. The BNCA uses the system for automatic validation of two certificates with the customs declaration for transit and import in TRACE_EU SW-CVED version 1.3.1 and for joint control via data exchange between the BNCA and the Bulgarian Food Safety Agency BFSA.

Canada

For Canada, information on the details of the operation of the single window is available at the following links:

• Single Window Initiative: http://www.cbsa-asfc.gc.ca/prog/sw-gu/menu-eng.html
• Other Government Department Interface: https://www.cbsa-asfc.gc.ca/eservices/ogd-amg/menu-eng.html

Email: swi-igu@cbsa-asfc.gc.ca

Croatia

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Denmark

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Germany

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Hungary

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Iceland

A single window project has been launched in Iceland Customs. A long term project plan, describing the future vision has been approved and work on the first phase of the project is ongoing. Partial funding has been approved by the parliament and the project has a yearly budget from state funding for five years.

In the first phase of the project Iceland Customs will develop a web portal and merging already existing portals, add electronic services to already established ones, simplify procedures and eliminate as much paper as possible. In the second phase the plan is to work closely with other agencies on the borders, simplify overall procedures and increase electronic data exchange and collaboration.

A project team is already working on phase one of the project along with IT suppliers. A first version of a self-service web portal is estimated to be launched by the end of 2018.

Ireland

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Japan

The information on the single window in Japan can be found at:

https://www.naccs.jp/e/index.html

Liechtenstein

In Switzerland, there is basically only one governmental authority present at the border: Customs. Customs – besides being responsible for the correct levy of the customs duties – is responsible for the enforcement of about 150 decrees concerning non-customs laws. The duties are amongst others: formal checks of goods, release of goods only after submission of a permit (issued by another authority) or refusal of import or export of certain goods.

Switzerland operates a One Stop Shop at all its Customs offices with a physical Single Window that is supported to a very large extent by ICT. A fully fledged electronic Single Window will be put in place in the coming years. For more information please refer to: https://www.ezv.admin.ch/ezv/en/home/topics/projects/dazit.html.

Malta

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

New Zealand

Since 6 July 2015, approved customs brokers have been able to apply for supplier codes and client codes using the 'Trade Single Window (TSW) Online Registration'. This registration process and the TSW Online GuidesTSW Online Guides can be viewed at the following link:

https://www.customs.govt.nz/business/trade-single-window/

The e-commerce platform for trade, which has been part of the Customs and Ministry for Primary Industries Joint Border Management System programme, will allow all border requirements for goods and craft to be met in one place instead of many.

The enhanced TSW, which has been in place since 2013 with more than 5 million transactions processed, supports the seamless clearance of trade. The completed TSW has expanded functionality across the system. For TSW Online Registration, this includes the ability for brokers and other organizations to control who can do what in their name.

Norway

Regarding Article 10.4.3 on notification of single window, Norway operates:

TVINN for import and export declaration and collection of statistics:
https://www.toll.no/en/corporate/import/declaration-of-goods-into-norway/declaration-using-tvinn/

Safe Sea Net for maritime traffic:
https://www.kystverket.no/en/sea-transport-and-ports/safeseanet-norway/about-safeseanet-norway/

AltInn is the main portal for contact between citizens and governmental agencies, including border agencies:
https://altinn.no/en

Romania

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Russian Federation

Under Decision No. 19 of 08.05.2015 the Supreme Eurasian Economic Council adopted the Action plan on implementing major development directions of the single window mechanism within the framework of foreign economic activity regulation.

Russia is currently in the process of developing its single window system.

To enforce the Action plan (adopted by the decision of the Supreme Eurasian Economic Council No. 19 of 08.05.2015) the Government of the Russian Federation adopted the decision No. 561 of 12 May 2017. "On realization of major directions for the development of the single window mechanism within the framework of foreign economic activity regulation."

Main authorities and organizations responsible for implementation of the single window mechanism in the Russian Federation are introduced under the Decision No. 561 of 12 May 2017.

Slovak Republic

www.cep.financnasprava.sk

Slovenia

There is no national legislation or measure in addition to EU-level notification:

EU single window initiative
European Commission
Directorate General for Taxation and Customs Union
https://ec.europa.eu/taxation_customs/general-information-customs/electronic-customs/eu-single-window-environment-for-customs_en

Switzerland

Les Membres notifieront au Comité les détails du fonctionnement du guichet unique.
Renseignements sur les activités de la Suisse dans le cadre du système de guichet unique.
En Suisse, il n'y a qu'une seule autorité gouvernementale présente aux frontières l'Office fédéral des douanes et de la sécurité des frontières OFDF. Celle-ci, en plus d'être responsable de la bonne perception des droits de douane, est chargée de faire respecter environ 150 décrets concernant des lois portant sur des questions autres que douanières. Les tâches exécutées sont notamment les suivantes: vérification formelle des marchandises, mainlevée des marchandises uniquement après production d'un permis (délivré par une autre autorité), ou refus de l'importation ou de l'exportation de certaines marchandises.
La Suisse assure un service de guichet unique dans tous ses bureaux de douane, au moyen d'un guichet physique qui fonctionne en très grande partie grâce aux technologies de l'information et de la communication. Un système de guichet unique entièrement électronique sera mis en place dans les prochaines années. Pour obtenir des renseignements supplémentaires, veuillez consulter la page suivante:
https://www.bazg.admin.ch/bazg/fr/home/themes/dazit.html

United Kingdom

Delivery of the Single Trade Window (STW) for the 2025 to 2026 financial year has been paused. This pause will give the government an opportunity to take stock and further engage with traders, ports, software developers and its other key stakeholders to better understand their needs for the future of operating at the UK border.

United States

The Automated Commercial Environment (ACE) is the system through which the United States government has implemented the "single window", the primary system for processing trade-related import and export data required by government agencies. This transition away from paper based procedures results in faster, more streamlined processes for both government and industry.

Information about ACE and How to Get Started:
https://www.cbp.gov/trade/automated.

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