The Tax Agency offers an online service for requesting prior appointments to attend the Tax Agency offices to receive information, assistance, solve requirements, request certificates or any other procedure.

https://sede.agenciatributaria.gob.es/Sede/pr...

Art. 12.2Puntos de contacto para la cooperación aduanera

Subdirección General de Inspección e Investigación

Departamento de Aduanas e Impuestos Especiales
Avda. Llano Castellano, 17
28071 MADRID
Spain

: +34 91 728 9504

: +34 91 358 2702

: insp.adu@aeat.es

Estados Unidos

Art. 1.4Los datos de contacto de los servicios de información

US Customs and Border Protection (CBP)

https://help.cbp.gov/

https://www.federalip.us

+1 877 227 5511

+ 1 800 877 8339

US Customs and Border Protection (CBP) Information Center is open Monday-Friday between 9 a.m. and 4 p.m. Eastern time. Inquiries may be made via email through the website URL or by telephone number. Telecommunications devices for the hearing impaired may be reached at 1-800-877-8339 or http://ww… Ver todo US Customs and Border Protection (CBP) Information Center is open Monday-Friday between 9 a.m. and 4 p.m. Eastern time. Inquiries may be made via email through the website URL or by telephone number. Telecommunications devices for the hearing impaired may be reached at 1-800-877-8339 or http://www.federalip.us. Ocultar

Art. 12.2Puntos de contacto para la cooperación aduanera

US Trade Representative

600 17th St., NW,
Washington, DC 20508
USA

: TFA@ustr.eop.gov

Other contact points

As provided in an applicable bilateral, plurilateral, or regional arrangement.

CBP Office of International Affairs

CBP Headquarters,
1300 Pennsylvania Ave.,
NW, Washington, DC 20229

Art. 22.2Mecanismos y puntos de contacto para solicitar asistencia técnica

Ms. Emanuela Montanari-Stephens

Office of the United States Trade Representative
Director for Trade and Development

: Emanuela.Montanari-Stephens@ustr.eop.gov

Estonia

Art. 1.4Los datos de contacto de los servicios de información

Tax and Customs Board

http://www.emta.ee/eng

emta@emta.ee

Art. 12.2Puntos de contacto para la cooperación aduanera

General questions (policy, legislation, customs cooperation)

International Information Exchange Unit
Intelligence Department,
Estonian Tax and Customs Board
Lõõtsa 8a, 15176 Tallinn,
Estonia

: infovahetus@emta.ee

National Contact Point (NCP)

Exchange of operational information;
24-hour service
Estonian Tax and Customs Board
Lõõtsa 8a,
15176 Tallinn,
Estonia

: +372 676 2888

: valve@emta.ee

www.emta.ee

Finlandia

Art. 1.4Los datos de contacto de los servicios de información

Customs

https://tulli.fi/yritysasiakkaat

https://tulli.fi/yritysasiakkaat/tullin-asiak...

https://tulli.fi/tietoa-tullista/yhteystiedot

Art. 12.2Puntos de contacto para la cooperación aduanera

Mr Samy Gardemeister

Finnish Customs

: +358 40 332 2250

: samy.gardemeister@tulli.fi ; virko@tulli.fi

Francia

Art. 1.4Los datos de contacto de los servicios de información

National Customs Information Center

http://www.douane.gouv.fr/articles/a12999-inf...

ids@douane.finances.gouv.fr

Art. 12.2Puntos de contacto para la cooperación aduanera

Central coordination unit (CCU)

Bureau de la Communication et des Relations Exterieures (BCRE)

: bcre-aami@douane.finances.gouv.fr

Grecia

Art. 1.4Los datos de contacto de los servicios de información

Independent Authority for Public Revenue - Hellenic Customs Services

https://www.aade.gr/customs

Art. 12.2Puntos de contacto para la cooperación aduanera

Hellenic Republic
Independent Authority for public revenue (IARP)
Customs General Directorate & Excise Duties
Division of strategy of customs controls and offences
10 Karageorgi Servias Str.
10184 Athens ,
Greece

: +30 2107259326

: +30 2107259327

: d33-a@otenet.gr; d33boss@2002.syzefxis.gov.gr

Hungría

Art. 1.4Los datos de contacto de los servicios de información

Central Customer Service of the customs authority

https://nav.gov.hu/ugyfeliranytu/keressen_min...

Link to website

https://nav.gov.hu/en

Art. 12.2Puntos de contacto para la cooperación aduanera

Mr Andras Janos ZOLYOM

National Tax and Customs Administration of Hungary
Central Management, Customs Department
Address: H-1095 Budapest, Mester u. 7.
Mailing address: H-1373 Budapest, Po Box. 561.
Hungary

Mailing address:
H-1373 Budapest, PoBox. 561.
Hungary

: +36 1 456 9522

: ki.vfo@nav.gov.hu

Irlanda

Art. 1.4Los datos de contacto de los servicios de información

Office of the Revenue Commissioners

http://www.revenue.ie

bernieb@revenue.ie

Art. 12.2Puntos de contacto para la cooperación aduanera

Patricia Smullen

Special Projects Unit - Corporate Affairs and Customs Division
2nd Floor Treasury Building
Dublin Castle, Dublin 2,
Ireland

: +353 1 6744 318

: Psmull01@revenue.ie

Islandia

Art. 1.4Los datos de contacto de los servicios de información

Inquiries:

http://www.customs.is

http://www.tollur.is

Upplysingar@tollur.is

+354 5600 300

Directorate of Customs English page (limited version)

Directorate of Customs Icelandic page

Art. 12.2Puntos de contacto para la cooperación aduanera

Directorate of Customs home page (Icelandic, main page):

www.tollur.is

Directorate of Customs home page (English, limited version):

www.customs.is

Contact point for exchange of information:

: tollstjori@tollur.is

Italia

Art. 1.4Los datos de contacto de los servicios de información

Italian Customs and Monopolies Agency

https://www.adm.gov.it/portale/contatti

http://www.adm.gov.it/portale/-/ufficio-telem...

via website

Art. 12.2Puntos de contacto para la cooperación aduanera

Agenzia delle Dogane e dei Monopoli

Direzione Antifrode
Ufficio investigazioni
Sezione mutua assistenza e cooperazione amministrativa
Via Mario Carucci 71
00143 Roma
Italy

: dir.antifrodecontrolli.maacao@adm.gov.it

Japón

Art. 1.4Los datos de contacto de los servicios de información

Customs

https://www.customs.go.jp/english/c-answer_e/...

Ministry of Health, Labour and Welfare

https://www.maff.go.jp/pps/j/guidance/pamphle...

+81-3-3591-8983

For food safety, measures against infectious diseases, pharmaceuticals and medical devices. Address: 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8916, Japan International Affairs Division, Minister’s Secretariat

Ministry of Agriculture, Forestry and Fisheries

https://www.maff.go.jp/aqs/english/animal/dog...

Animal Quarantine Service

Ministry of Agriculture, Forestry and Fisheries

https://www.contactus.maff.go.jp/j/form/kanbo...

Others

Ministry of Agriculture, Forestry and Fisheries

https://www.maff.go.jp/pps/j/guidance/pamphle...

https://www.maff.go.jp/pps/j/guidance/leaflet...

Address: 1-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8950, Japan Plant Protection Station

Ministry of Economy, Trade and Industry

+81-3-3501-2800

For inquiries regarding Security Export Control issues

Ministry of Economy, Trade and Industry

+81-3-3501-1723

Office of Trade Licensing for Wild Animal and Plants, Trade Licensing Division, Trade Control Department, Trade and Economic Cooperation Bureau (as Management Authority (for issuance of a certificate of import/export permission) under the CITES).

Ministry of Economy, Trade and Industry

+81-3-3501-0538

For inquiries regarding issues other than Security Export Control

Ministry of the Environment

https://www.env.go.jp/moemail/

+81-3-3581-3351 (MOE main number)

Address: 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8975, Japan

Ministry of the Environment - Wildlife Division, Nature Conservation Bureau

+81-3-5521-8282

For Protection and Control of Wild Birds and Mammals and Hunting Management Law, Act on the Conservation and Sustainable Use of Biological Diversity through Regulations on the Use of LMOs, Invasive Alien Species Act and Act on Conservation of Endangered Species of Wild Fauna and Flora.

Ministry of the Environment

+81-3-5501-3157

Office of Waste Disposal Management, Waste Management Bureau (as Competent authority under the Basel Convention).

Ministry of Foreign Affairs - International Trade Division, Economic Affairs Bureau

+81-3-5501-8344

For general issues on the Agreement on Trade Facilitation.

Art. 12.2Puntos de contacto para la cooperación aduanera

International Intelligence Office, Post Clearance Audit, Investigation and Intelligence Division, Tokyo Customs

3-1-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8940, Japan

: +81-3-5251-2178

Art. 22.2Mecanismos y puntos de contacto para solicitar asistencia técnica

http://www.mofa.go.jp/about/emb_cons/mofaserv.html

Letonia

Art. 1.4Los datos de contacto de los servicios de información

The State Revenue Service

http://www.vid.gov.lv/lv

MP.konsultacija@vid.gov.lv

Tax and Electronic Declaration System

The State Revenue Service

http://www.vid.gov.lv/lv

MP.lietvediba@vid.gov.lv

Customs Board

The State Revenue Service

http://www.vid.gov.lv/lv

vid@vid.gov.lv

Art. 12.2Puntos de contacto para la cooperación aduanera

State Revenue Service of the Republic of Latvia

National Customs Board
Address: Talejas street 1
Riga LV-1978,
Latvia

: +371 6712 0000

: MP.lietvediba@vid.gov.lv

http://www.vid.gov.lv

Liechtenstein

Art. 1.4Los datos de contacto de los servicios de información

Federal Customs Administration's Contact page

https://www.ezv.admin.ch/ezv/en/home/the-fca/...

Art. 12.2Puntos de contacto para la cooperación aduanera

Directorate General of Customs

Division for Penal Matters and Appeals
3003 Berne
Switzerland

: ozd.zefa-zentrale@ezv.admin.ch

Lituania

Art. 1.4Los datos de contacto de los servicios de información

Customs Department under the Ministry of Finance

https://muitine.lrv.lt

info@lrmuitine.lt

Art. 12.2Puntos de contacto para la cooperación aduanera

Customs Department

Customs Department under the
Ministry of Finance of the Republic of Lithuania
A. Jakšto str.1
LT-01105 Vilnius,
Lithuania

: +370 5 266 5000

: info@lrmuitine.lt

https://muitine.lrv.lt

Luxemburgo

Art. 1.4Los datos de contacto de los servicios de información

Customs & Excise Administration Directorate

douanes@do.etat.lu

Art. 12.2Puntos de contacto para la cooperación aduanera

Administration des douanes et accises

Division Coopération nationale et internationale
B.P.1605
L-1016 Luxembourg

: DCNI@do.etat.lu

Malta

Art. 1.4Los datos de contacto de los servicios de información

Customs Department - Malta

https://customs.gov.mt/customs

malta.customs@gov.mt

Art. 12.2Puntos de contacto para la cooperación aduanera

Mr Carmel Attard

MTCD

: carmel.c.attard@gov.mt

Noruega

Art. 1.4Los datos de contacto de los servicios de información

Norwegian Customs, Movement of Goods Division

https://www.toll.no/en/about-norwegian-custom...

post@toll.no

+47 22860312

The enquiry point may be contacted also by: Street address: Grensesvingen 26, Oslo Post address: Norwegian Customs, Movement of Goods Division, Postboks 2103 Vika, NO-0125 Oslo

Art. 22.2Mecanismos y puntos de contacto para solicitar asistencia técnica

The World Bank Trade Facilitation Support Programme

: TFSP@worldbank.org

http://www.worldbank.org/en/programs/trade-facilitation-support-program

Art. 12.2Puntos de contacto para la cooperación aduanera

Norwegian Customs, Department of Trade Control, Movement of Goods Division

Postboks 2103 Vika,
NO-0125 Oslo

: +4722860312

: post@toll.no

Art. 11.17Coordinador nacional del tránsito

Norwegian Customs, Department of International Agreements, Legal Staff

Postboks 2103 Vika, NO-0125 Oslo

: +4722860312

: post@toll.no

Nueva Zelandia

Art. 1.4Los datos de contacto de los servicios de información

New Zealand Customs Service

feedback@customs.govt.nz

+64 9 927 8036

Import and export clearance

New Zealand Customs Service

export2fta@Customs.govt.nz

Free Trade Agreements

Ministry for Primary Industries

info@mpi.govt.nz

All importing and exporting enquiries

Art. 22.2Mecanismos y puntos de contacto para solicitar asistencia técnica

New Zealand Ministry of Foreign Affairs and Trade

Sustainable Economic Development Division

: SED@mfat.govt.nz

Art. 12.2Puntos de contacto para la cooperación aduanera

New Zealand Ministry of Foreign Affairs and Trade

Trade Negotiations Division
195 Lambton Quay
Wellington
New Zealand

: +64 4 439 8000

: DM-TPND@mfat.govt.nz

Países Bajos

Art. 1.4Los datos de contacto de los servicios de información

Custom Services Tax authorities

http://www.belastingdienst.nl/wps/wcm/connect...

Art. 12.2Puntos de contacto para la cooperación aduanera

Infodesk: 24/7 (MA outside office hours)

: +31 88 1514300

: +31 88 1514409

: Dic.infodesk@belastingdienst.nl

DIC Frontoffice: only in the office hours

: +31 88 1514300

: +31 88 1514409

: Frontoffice.DIC@belastingdienst.nl

Dutch Information Centre

PO Box 70005
3000 KG ROTTERDAM
The Netherlands

Polonia

Art. 1.4Los datos de contacto de los servicios de información

National Revenue Administration Information Centre

http://www.kis.gov.pl

kancelaria.kis@mf.gov.pl

kis@mf.gov.pl

General information and contact

National Revenue Administration Information Centre

https://www.podatki.gov.pl/clo/

Tariff (browser, measures, classification), IT systems, EORI, Border information:

Art. 12.2Puntos de contacto para la cooperación aduanera

Revenue Administration Regional Office in Wrocław

International Administrative Assistance Unit
ul. Hercena 11
50-950 Wrocław
Poland

: 48 71 370 54 97

: +48 71 370 54 13

: impw.ias.wroclaw@mf.gov.pl

Portugal

Art. 1.4Los datos de contacto de los servicios de información

Autoridade Tributária e Aduaneira

sdg-ga@at.gov.pt

Art. 12.2Puntos de contacto para la cooperación aduanera

Ms. Paula Pinto

Customs Antifraud Services
AT - Tax and Customs Authority
Avenida Duque de Avila, n°71 1º andar
1000-139 Lisboa, Portugal

: + 351 213 584 896

: +351 213 584 823

: dsafa@at.gov.pt

Ms Judite Couto

Intelligence Division, Customs Antifraud Services
AT - Tax and Customs Authority
Avenida Duque de Avila, n°71 1º andar
1000-139 Lisboa, Portugal

: +351 213 584 895

: +351 213 584 855

: dsafa-di@at.gov.pt

Reino Unido

Art. 1.4Los datos de contacto de los servicios de información

HM Revenue & Customs

https://www.gov.uk/government/organisations/h...

Art. 12.2Puntos de contacto para la cooperación aduanera

: imat@hmrc.gov.uk

Art. 22.2Mecanismos y puntos de contacto para solicitar asistencia técnica

: UK-TF-Assistance@hmrc.gov.uk

Art. 11.17Coordinador nacional del tránsito

Mike Hanton

HM Revenue & Customs

: transit.customspolicy@hmrc.gov.uk

República Checa

Art. 1.4Los datos de contacto de los servicios de información

DG Customs -Advisory and Information Center

informace@celnisprava.gov.cz

Basic advice and information from customs and tax issues and other competencies | Customs administration CZ (celnisprava.cz)

https://celnisprava.gov.cz/cz/o-nas/kontakty/...

Art. 12.2Puntos de contacto para la cooperación aduanera

General Directorate of Customs

International Cooperation Department
Budějovická 7,
140 96 Prague 4,
Czech Republic

: maa@celnisprava.gov.cz

República Eslovaca

Art. 1.4Los datos de contacto de los servicios de información

Call Centrum of the Financial Directorate of the Slovak Republic

http://www.financnasprava.sk

https://www.financnasprava.sk/en/contact

Live agent

Art. 12.2Puntos de contacto para la cooperación aduanera

Financial Directorate of the Slovak Republic

Unit of the International Administrative Co-operation in Customs
Mierová 23
815 11 Bratislava
Slovak Republic

: OMAS@financnasprava.sk

Rumania

Art. 1.4Los datos de contacto de los servicios de información

General Customs Directorate

http://www.customs.ro

vama@customs.ro

relatiipublice@customs.ro

Art. 12.2Puntos de contacto para la cooperación aduanera

Mr Adrian VIDEANU

General Customs Directorate
Directorate for Surveillance and Customs Control
34-40, Alenxandru Ivasiuc street, Sector 6,
Bucharest
Romania

: +40 213155858

: adrian.videanu@customs.ro

Ms Irina POPP

General Customs Directorate- Directorate for Customs Regulations
34- 40 Alexandru IVASIUC street,
Bucharest, 6th sector
Romania

: +40 213155858

: irina.popp@customs.ro

Rusia, Federación de

Art. 1.4Los datos de contacto de los servicios de información

Departamento de Negociaciones Comerciales del Ministerio de Desarrollo Económico de la Federación de Rusia

epoint.rf@economy.gov.ru

Art. 12.2Puntos de contacto para la cooperación aduanera

: epoint.rf@economy.gov.ru

Suecia

Art. 1.4Los datos de contacto de los servicios de información

Enquiry Point - National Board of Trade

https://www.tullverket.se/2.6e3d73401151cda41...

https://www.kommerskollegium.se/om-oss/

Kommerskollegium@kommerskollegium.se

Art. 12.2Puntos de contacto para la cooperación aduanera

Swedish Customs

P.O. Box 27311
SE-102 54 Stockholm, Sweden

: +46 771 520 520

: International@tullverket.se

Suiza

Art. 1.4Los datos de contacto de los servicios de información

Page de contact de l'Administration fédéralel'Office fédéral des douanes et de la sécurité des frontières OFDF

https://www.bazg.admin.ch/bazg/fr/home/servic...

Art. 12.2Puntos de contacto para la cooperación aduanera

Office fédéral de la douane et de la sécurité des frontières

Poursuites pénales
Taubenstrasse 16
3003 Berne

: stv.iarh@bazg.admin.ch

Art. 22.2Mecanismos y puntos de contacto para solicitar asistencia técnica

Trade Promotion Division (WEHU)

State Secretariat for Economic Affairs – SECO
Economic Cooperation and Development
Holzikofenweg 36
3003 Bern
Switzerland

: +41 58 461 43 61

: +41 58 464 0967

: TF.contact@seco.admin.ch

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