The Tax Agency offers an online service for requesting prior appointments to attend the Tax Agency offices to receive information, assistance, solve requirements, request certificates or any other procedure.

https://sede.agenciatributaria.gob.es/Sede/pr...

Art. 12.2Point de contact pour la coopération douanière

Subdirección General de Inspección e Investigación

Departamento de Aduanas e Impuestos Especiales
Avda. Llano Castellano, 17
28071 MADRID
Spain

: +34 91 728 9504

: +34 91 358 2702

: insp.adu@aeat.es

Estonie

Art. 1.4Coordonnées des points d'information

Tax and Customs Board

http://www.emta.ee/eng

emta@emta.ee

Art. 12.2Point de contact pour la coopération douanière

General questions (policy, legislation, customs cooperation)

International Information Exchange Unit
Intelligence Department,
Estonian Tax and Customs Board
Lõõtsa 8a, 15176 Tallinn,
Estonia

: infovahetus@emta.ee

National Contact Point (NCP)

Exchange of operational information;
24-hour service
Estonian Tax and Customs Board
Lõõtsa 8a,
15176 Tallinn,
Estonia

: +372 676 2888

: valve@emta.ee

www.emta.ee

États-Unis

Art. 1.4Coordonnées des points d'information

US Customs and Border Protection (CBP)

https://help.cbp.gov/

https://www.federalip.us

+1 877 227 5511

+ 1 800 877 8339

US Customs and Border Protection (CBP) Information Center is open Monday-Friday between 9 a.m. and 4 p.m. Eastern time. Inquiries may be made via email through the website URL or by telephone number. Telecommunications devices for the hearing impaired may be reached at 1-800-877-8339 or http://ww… Afficher US Customs and Border Protection (CBP) Information Center is open Monday-Friday between 9 a.m. and 4 p.m. Eastern time. Inquiries may be made via email through the website URL or by telephone number. Telecommunications devices for the hearing impaired may be reached at 1-800-877-8339 or http://www.federalip.us. Hide

Art. 12.2Point de contact pour la coopération douanière

US Trade Representative

600 17th St., NW,
Washington, DC 20508
USA

: TFA@ustr.eop.gov

Other contact points

As provided in an applicable bilateral, plurilateral, or regional arrangement.

CBP Office of International Affairs

CBP Headquarters,
1300 Pennsylvania Ave.,
NW, Washington, DC 20229

Art. 22.2Mécanismes de demande d'assistance et points de contact

Ms. Emanuela Montanari-Stephens

Office of the United States Trade Representative
Director for Trade and Development

: Emanuela.Montanari-Stephens@ustr.eop.gov

Finlande

Art. 1.4Coordonnées des points d'information

Customs

https://tulli.fi/yritysasiakkaat

https://tulli.fi/yritysasiakkaat/tullin-asiak...

https://tulli.fi/tietoa-tullista/yhteystiedot

Art. 12.2Point de contact pour la coopération douanière

Mr Samy Gardemeister

Finnish Customs

: +358 40 332 2250

: samy.gardemeister@tulli.fi ; virko@tulli.fi

Grèce

Art. 1.4Coordonnées des points d'information

Independent Authority for Public Revenue - Hellenic Customs Services

https://www.aade.gr/customs

Art. 12.2Point de contact pour la coopération douanière

Hellenic Republic
Independent Authority for public revenue (IARP)
Customs General Directorate & Excise Duties
Division of strategy of customs controls and offences
10 Karageorgi Servias Str.
10184 Athens ,
Greece

: +30 2107259326

: +30 2107259327

: d33-a@otenet.gr; d33boss@2002.syzefxis.gov.gr

Hongrie

Art. 1.4Coordonnées des points d'information

Central Customer Service of the customs authority

https://nav.gov.hu/ugyfeliranytu/keressen_min...

Link to website

https://nav.gov.hu/en

Art. 12.2Point de contact pour la coopération douanière

Mr Andras Janos ZOLYOM

National Tax and Customs Administration of Hungary
Central Management, Customs Department
Address: H-1095 Budapest, Mester u. 7.
Mailing address: H-1373 Budapest, Po Box. 561.
Hungary

Mailing address:
H-1373 Budapest, PoBox. 561.
Hungary

: +36 1 456 9522

: ki.vfo@nav.gov.hu

Irlande

Art. 1.4Coordonnées des points d'information

Office of the Revenue Commissioners

http://www.revenue.ie

bernieb@revenue.ie

Art. 12.2Point de contact pour la coopération douanière

Patricia Smullen

Special Projects Unit - Corporate Affairs and Customs Division
2nd Floor Treasury Building
Dublin Castle, Dublin 2,
Ireland

: +353 1 6744 318

: Psmull01@revenue.ie

Islande

Art. 1.4Coordonnées des points d'information

Inquiries:

http://www.customs.is

http://www.tollur.is

Upplysingar@tollur.is

+354 5600 300

Directorate of Customs English page (limited version)

Directorate of Customs Icelandic page

Art. 12.2Point de contact pour la coopération douanière

Directorate of Customs home page (Icelandic, main page):

www.tollur.is

Directorate of Customs home page (English, limited version):

www.customs.is

Contact point for exchange of information:

: tollstjori@tollur.is

Italie

Art. 1.4Coordonnées des points d'information

Italian Customs and Monopolies Agency

https://www.adm.gov.it/portale/contatti

http://www.adm.gov.it/portale/-/ufficio-telem...

via website

Art. 12.2Point de contact pour la coopération douanière

Agenzia delle Dogane e dei Monopoli

Direzione Antifrode
Ufficio investigazioni
Sezione mutua assistenza e cooperazione amministrativa
Via Mario Carucci 71
00143 Roma
Italy

: dir.antifrodecontrolli.maacao@adm.gov.it

Japon

Art. 1.4Coordonnées des points d'information

Customs

https://www.customs.go.jp/english/c-answer_e/...

Ministry of Health, Labour and Welfare

https://www.maff.go.jp/pps/j/guidance/pamphle...

+81-3-3591-8983

For food safety, measures against infectious diseases, pharmaceuticals and medical devices. Address: 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8916, Japan International Affairs Division, Minister’s Secretariat

Ministry of Agriculture, Forestry and Fisheries

https://www.maff.go.jp/aqs/english/animal/dog...

Animal Quarantine Service

Ministry of Agriculture, Forestry and Fisheries

https://www.contactus.maff.go.jp/j/form/kanbo...

Others

Ministry of Agriculture, Forestry and Fisheries

https://www.maff.go.jp/pps/j/guidance/pamphle...

https://www.maff.go.jp/pps/j/guidance/leaflet...

Address: 1-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8950, Japan Plant Protection Station

Ministry of Economy, Trade and Industry

+81-3-3501-2800

For inquiries regarding Security Export Control issues

Ministry of Economy, Trade and Industry

+81-3-3501-1723

Office of Trade Licensing for Wild Animal and Plants, Trade Licensing Division, Trade Control Department, Trade and Economic Cooperation Bureau (as Management Authority (for issuance of a certificate of import/export permission) under the CITES).

Ministry of Economy, Trade and Industry

+81-3-3501-0538

For inquiries regarding issues other than Security Export Control

Ministry of the Environment

https://www.env.go.jp/moemail/

+81-3-3581-3351 (MOE main number)

Address: 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8975, Japan

Ministry of the Environment - Wildlife Division, Nature Conservation Bureau

+81-3-5521-8282

For Protection and Control of Wild Birds and Mammals and Hunting Management Law, Act on the Conservation and Sustainable Use of Biological Diversity through Regulations on the Use of LMOs, Invasive Alien Species Act and Act on Conservation of Endangered Species of Wild Fauna and Flora.

Ministry of the Environment

+81-3-5501-3157

Office of Waste Disposal Management, Waste Management Bureau (as Competent authority under the Basel Convention).

Ministry of Foreign Affairs - International Trade Division, Economic Affairs Bureau

+81-3-5501-8344

For general issues on the Agreement on Trade Facilitation.

Art. 12.2Point de contact pour la coopération douanière

International Intelligence Office, Post Clearance Audit, Investigation and Intelligence Division, Tokyo Customs

3-1-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8940, Japan

: +81-3-5251-2178

Art. 22.2Mécanismes de demande d'assistance et points de contact

http://www.mofa.go.jp/about/emb_cons/mofaserv.html

Lettonie

Art. 1.4Coordonnées des points d'information

The State Revenue Service

http://www.vid.gov.lv/lv

MP.konsultacija@vid.gov.lv

Tax and Electronic Declaration System

The State Revenue Service

http://www.vid.gov.lv/lv

MP.lietvediba@vid.gov.lv

Customs Board

The State Revenue Service

http://www.vid.gov.lv/lv

vid@vid.gov.lv

Art. 12.2Point de contact pour la coopération douanière

State Revenue Service of the Republic of Latvia

National Customs Board
Address: Talejas street 1
Riga LV-1978,
Latvia

: +371 6712 0000

: MP.lietvediba@vid.gov.lv

http://www.vid.gov.lv

Liechtenstein

Art. 1.4Coordonnées des points d'information

Federal Customs Administration's Contact page

https://www.ezv.admin.ch/ezv/en/home/the-fca/...

Art. 12.2Point de contact pour la coopération douanière

Directorate General of Customs

Division for Penal Matters and Appeals
3003 Berne
Switzerland

: ozd.zefa-zentrale@ezv.admin.ch

Lituanie

Art. 1.4Coordonnées des points d'information

Customs Department under the Ministry of Finance

https://muitine.lrv.lt

info@lrmuitine.lt

Art. 12.2Point de contact pour la coopération douanière

Customs Department

Customs Department under the
Ministry of Finance of the Republic of Lithuania
A. Jakšto str.1
LT-01105 Vilnius,
Lithuania

: +370 5 266 5000

: info@lrmuitine.lt

https://muitine.lrv.lt

Luxembourg

Art. 1.4Coordonnées des points d'information

Customs & Excise Administration Directorate

douanes@do.etat.lu

Art. 12.2Point de contact pour la coopération douanière

Administration des douanes et accises

Division Coopération nationale et internationale
B.P.1605
L-1016 Luxembourg

: DCNI@do.etat.lu

Malte

Art. 1.4Coordonnées des points d'information

Customs Department - Malta

https://customs.gov.mt/customs

malta.customs@gov.mt

Art. 12.2Point de contact pour la coopération douanière

Mr Carmel Attard

MTCD

: carmel.c.attard@gov.mt

Norvège

Art. 1.4Coordonnées des points d'information

Norwegian Customs, Movement of Goods Division

https://www.toll.no/en/about-norwegian-custom...

post@toll.no

+47 22860312

The enquiry point may be contacted also by: Street address: Grensesvingen 26, Oslo Post address: Norwegian Customs, Movement of Goods Division, Postboks 2103 Vika, NO-0125 Oslo

Art. 22.2Mécanismes de demande d'assistance et points de contact

The World Bank Trade Facilitation Support Programme

: TFSP@worldbank.org

http://www.worldbank.org/en/programs/trade-facilitation-support-program

Art. 12.2Point de contact pour la coopération douanière

Norwegian Customs, Department of Trade Control, Movement of Goods Division

Postboks 2103 Vika,
NO-0125 Oslo

: +4722860312

: post@toll.no

Art. 11.17Coordonnateur national du transit

Norwegian Customs, Department of International Agreements, Legal Staff

Postboks 2103 Vika, NO-0125 Oslo

: +4722860312

: post@toll.no

Nouvelle-Zélande

Art. 1.4Coordonnées des points d'information

New Zealand Customs Service

feedback@customs.govt.nz

+64 9 927 8036

Import and export clearance

New Zealand Customs Service

export2fta@Customs.govt.nz

Free Trade Agreements

Ministry for Primary Industries

info@mpi.govt.nz

All importing and exporting enquiries

Art. 22.2Mécanismes de demande d'assistance et points de contact

New Zealand Ministry of Foreign Affairs and Trade

Sustainable Economic Development Division

: SED@mfat.govt.nz

Art. 12.2Point de contact pour la coopération douanière

New Zealand Ministry of Foreign Affairs and Trade

Trade Negotiations Division
195 Lambton Quay
Wellington
New Zealand

: +64 4 439 8000

: DM-TPND@mfat.govt.nz

Pays-Bas

Art. 1.4Coordonnées des points d'information

Custom Services Tax authorities

http://www.belastingdienst.nl/wps/wcm/connect...

Art. 12.2Point de contact pour la coopération douanière

Infodesk: 24/7 (MA outside office hours)

: +31 88 1514300

: +31 88 1514409

: Dic.infodesk@belastingdienst.nl

DIC Frontoffice: only in the office hours

: +31 88 1514300

: +31 88 1514409

: Frontoffice.DIC@belastingdienst.nl

Dutch Information Centre

PO Box 70005
3000 KG ROTTERDAM
The Netherlands

Pologne

Art. 1.4Coordonnées des points d'information

National Revenue Administration Information Centre

http://www.kis.gov.pl

kancelaria.kis@mf.gov.pl

kis@mf.gov.pl

General information and contact

National Revenue Administration Information Centre

https://www.podatki.gov.pl/clo/

Tariff (browser, measures, classification), IT systems, EORI, Border information:

Art. 12.2Point de contact pour la coopération douanière

Revenue Administration Regional Office in Wrocław

International Administrative Assistance Unit
ul. Hercena 11
50-950 Wrocław
Poland

: 48 71 370 54 97

: +48 71 370 54 13

: impw.ias.wroclaw@mf.gov.pl

Portugal

Art. 1.4Coordonnées des points d'information

Autoridade Tributária e Aduaneira

sdg-ga@at.gov.pt

Art. 12.2Point de contact pour la coopération douanière

Ms. Paula Pinto

Customs Antifraud Services
AT - Tax and Customs Authority
Avenida Duque de Avila, n°71 1º andar
1000-139 Lisboa, Portugal

: + 351 213 584 896

: +351 213 584 823

: dsafa@at.gov.pt

Ms Judite Couto

Intelligence Division, Customs Antifraud Services
AT - Tax and Customs Authority
Avenida Duque de Avila, n°71 1º andar
1000-139 Lisboa, Portugal

: +351 213 584 895

: +351 213 584 855

: dsafa-di@at.gov.pt

République française

Art. 1.4Coordonnées des points d'information

National Customs Information Center

http://www.douane.gouv.fr/articles/a12999-inf...

ids@douane.finances.gouv.fr

Art. 12.2Point de contact pour la coopération douanière

Central coordination unit (CCU)

Bureau de la Communication et des Relations Exterieures (BCRE)

: bcre-aami@douane.finances.gouv.fr

République slovaque

Art. 1.4Coordonnées des points d'information

Call Centrum of the Financial Directorate of the Slovak Republic

http://www.financnasprava.sk

https://www.financnasprava.sk/en/contact

Live agent

Art. 12.2Point de contact pour la coopération douanière

Financial Directorate of the Slovak Republic

Unit of the International Administrative Co-operation in Customs
Mierová 23
815 11 Bratislava
Slovak Republic

: OMAS@financnasprava.sk

République tchèque

Art. 1.4Coordonnées des points d'information

DG Customs -Advisory and Information Center

informace@celnisprava.gov.cz

Basic advice and information from customs and tax issues and other competencies | Customs administration CZ (celnisprava.cz)

https://celnisprava.gov.cz/cz/o-nas/kontakty/...

Art. 12.2Point de contact pour la coopération douanière

General Directorate of Customs

International Cooperation Department
Budějovická 7,
140 96 Prague 4,
Czech Republic

: maa@celnisprava.gov.cz

Roumanie

Art. 1.4Coordonnées des points d'information

General Customs Directorate

http://www.customs.ro

vama@customs.ro

relatiipublice@customs.ro

Art. 12.2Point de contact pour la coopération douanière

Mr Adrian VIDEANU

General Customs Directorate
Directorate for Surveillance and Customs Control
34-40, Alenxandru Ivasiuc street, Sector 6,
Bucharest
Romania

: +40 213155858

: adrian.videanu@customs.ro

Ms Irina POPP

General Customs Directorate- Directorate for Customs Regulations
34- 40 Alexandru IVASIUC street,
Bucharest, 6th sector
Romania

: +40 213155858

: irina.popp@customs.ro

Royaume-Uni

Art. 1.4Coordonnées des points d'information

HM Revenue & Customs

https://www.gov.uk/government/organisations/h...

Art. 12.2Point de contact pour la coopération douanière

: imat@hmrc.gov.uk

Art. 22.2Mécanismes de demande d'assistance et points de contact

: UK-TF-Assistance@hmrc.gov.uk

Art. 11.17Coordonnateur national du transit

Mike Hanton

HM Revenue & Customs

: transit.customspolicy@hmrc.gov.uk

Russie, Fédération de

Art. 1.4Coordonnées des points d'information

Département des négociations commerciales du Ministère du développement économique de la Fédération de Russie

epoint.rf@economy.gov.ru

Art. 12.2Point de contact pour la coopération douanière

: epoint.rf@economy.gov.ru

Slovénie

Art. 1.4Coordonnées des points d'information

Financial Administration of the Republic of Slovenia

http://www.fu.gov.si/en/contacts/general_fina...

gfu.fu@gov.si

Art. 12.2Point de contact pour la coopération douanière

Supervision Department

Division for Legal and System Support
Šmartinska cesta 55, p.p. 631
SI-1001 Ljubljana,
Republic of Slovenia

: gfu.fu@gov.si; Tajnistvo.GFU-UN@gov.si

Suède

Art. 1.4Coordonnées des points d'information

Enquiry Point - National Board of Trade

https://www.tullverket.se/2.6e3d73401151cda41...

https://www.kommerskollegium.se/om-oss/

Kommerskollegium@kommerskollegium.se

Art. 12.2Point de contact pour la coopération douanière

Swedish Customs

P.O. Box 27311
SE-102 54 Stockholm, Sweden

: +46 771 520 520

: International@tullverket.se

Suisse

Art. 1.4Coordonnées des points d'information

Federal Customs Administration's Contact page

https://www.bazg.admin.ch/bazg/fr/home/servic...

Art. 12.2Point de contact pour la coopération douanière

Direction générale des douanes

Division affaires pénales et recours
3003 Berne
Suisse

: stv.iarh@bazg.admin.ch

Art. 22.2Mécanismes de demande d'assistance et points de contact

Trade Promotion Division (WEHU)

State Secretariat for Economic Affairs – SECO
Economic Cooperation and Development
Holzikofenweg 36
3003 Bern
Switzerland

: +41 58 461 43 61

: +41 58 464 0967

: TF.contact@seco.admin.ch

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