Uganda

10.4 - Single window

Articles 10.4.110.4.210.4.310.4.4
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Indicative date of implementation 1 July 2024
Definitive date of implementation 1 July 2025
Assistance required for implementation 1. ICT Infrastructure.
2. Institutional capacity development
3. Training of personnel and sensitization.

Tags: Information and communication technologies (ICT), Infrastructure and equipment, Institutional procedures, Human resources and training, Awareness-raising

Donor / Agency

TradeMark Africa, United Nations Conference on Trade and Development

Progress reported
12 June 2024 — G/TFA/N/UGA/4  
TMEA was the funding arm while UNCTAD was the implementing agency which provided the e-Single Window system that integrated other public and private institutions beyond Uganda Revenue Authority and Ministry of Trade, Industry and Cooperatives. The Government of Uganda is currently sustaining some efforts to keep the initiative ongoing.

Achievements to date: Customs clearance time reduced; required documents to process clearance reduced; Private Sector secured licenses of export permits, Reduction in human interface; goods cleared in record time; curb on corruption; electronic access to permits and certificates; licensing clearing agents online; transit certificates digitalized; interfaces with commercial banks; online bids for auctions easily accessible; etc.
Funding Gap: The target is to have 45 agencies on the e-Single Window. So far 22 are actively operational on the system. ICT application interface for permits, certificates is needed; Online Advance ruling to be fully automated, online accreditation of Authorized Economic Operators (AEOs), Commodity agency application, Funding communication Strategy, electronic payments. Investment in servers and Source code funding.

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