Operation of the single window

A single window project has been launched in Iceland Customs. A long term project plan, describing the future vision has been approved and work on the first phase of the project is ongoing. Partial funding has been approved by the parliament and the project has a yearly budget from state funding for five years.

In the first phase of the project Iceland Customs will develop a web portal and merging already existing portals, add electronic services to already established ones, simplify procedures and eliminate as much paper as possible. In the second phase the plan is to work closely with other agencies on the borders, simplify overall procedures and increase electronic data exchange and collaboration.

A project team is already working on phase one of the project along with IT suppliers. A first version of a self-service web portal is estimated to be launched by the end of 2018.

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