Contact Points

This page is a gateway to connect with a variety of essential contact points, as notified by WTO Members under the Trade Facilitation Agreement:

  • Enquiry points (Article 1.4 c):  specific contact points designated by each WTO Member to facilitate the exchange of information and respond to inquiries related to trade facilitation
  • Customs information exchange (Article 12.2.2):  dedicated contact points for the exchange of customs information
  • Technical Assistance provision (Article 22.2):  contact points from donor Members or agencies responsible for providing technical assistance and capacity building support
  • Technical assistance coordination (Article 22.3):  contact points of developing and LDC Members responsible for coordinating technical assistance and capacity building
  • Transit coordinators (Article 11.17):  contact points of transit coordinators

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  • Art. 1.4 - Enquiry points
  • Art. 11.17 - National transit coordinators
  • Art. 12.2 - Contact points for customs cooperation
  • Art. 22.2 - Contact points for process and mechanism to request assistance
  • Art. 22.3 - Contact points for coordinating capacity building support
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Brunei Darussalam

Art. 1.4Enquiry points

Acting Deputy Director, Trade Division - Ministry of Finance and Economy

Mr. Yusdiman Saman

tf@mofe.gov.bn

+6732383696

<p>Free Trade Agreements</p><p>Certificate of Origin</p>

Acting Special Duties Officer 1, Trade Division - Ministry of Finance and Economy

Mr. Kashful Rahman Norzairi

tf@mofe.gov.bn

+6732383696

<p>Free Trade Agreements</p><p>Certificate of Origin</p>

Special Duties Officer Level II, Trade Division - Ministry of Finance and Economy

Mr. Fauzan Omar

tf@mofe.gov.bn

+6732383696

<p>Free Trade Agreements</p><p>Certificate of Origin</p>

Royal Customs and Excise Department

Policy and International Division

bppa@customs.gov.bn

+673 832 3841

<p>Imports, Exports and Transit enquiries</p>

Royal Customs and Excise Department

Services and Corporate Relations Division

info@customs.gov.bn

+673 832 3741

<p>Imports, Exports and Transit enquiries</p>

Contact points for coordinating capacity building support

Human Resource Development Unit

hrd@customs.gov.bn

+673 820 0260

<p>Imports, Exports and Transit enquiries</p>

Art. 12.2Contact points for customs cooperation

Policy and International Division


: +673 832 3841

: bppa@customs.gov.bn

Services and Corporate Relations Division


: +673 832 3741

: info@customs.gov.bn

Human Resource Development Unit


: +673 820 0260

: hrd@customs.gov.bn

Cambodia

Art. 1.4Enquiry points

Deputy Director General - General Department of Customs and Excise of Cambodia

Mr. Pha Eng Veng

engvengpha@gmail.com

phaengveng@customs.gov.kh

+855-77 459 999

Director, Department of International Customs Cooperation

Dr. Sang Sinavith

international-affairs@customs.gov.kh

sinavith@gmail.com

+855 12 589 595

List of Focal Points of General Customs and Excise of Cambodia at local offices

https://customs.gov.kh/en/about/13057-focal-p...

Department of Economic Integration and ASEAN - Ministry of Economy and Finance

Mr. Uy Rithmony

rithymonyuy@gmail.com

+855 17 993 368

Research Assistant - Ministry of Economy and Finance

Mr. Niroth Chhy

https://cambodiantr.gov.kh/

niroth.chhy@gmail.com

+855 11 779 988

<p><br></p><p><br></p><p><br></p><p><br></p>

Director - Ministry of Commerce

Mr. Seang Hong

hong_seang@yahoo.com

+855 12​ 975 755

Director - Department of Import and Export - Ministry of Commerce

Mr. Un Chantha

unchantha2017@gmail.com

+855 12​ 833 397

<p><br></p><p><br></p>

Deputy Director - Ministry of Commerce

Ms. Kong Angkeavoleak

https://www.moc.gov.kh/

https://co.moc.gov.kh/

angkeavoleak.kong@gmail.com

+855 17 855 531

Deputy Director General - Institute of Standards of Cambodia - Ministry of Industry, Science, Technology and Innovation

Mr. Chin Sengheang

https://isc.gov.kh/en

https://www.misti.gov.kh/

+855 12 246 789

<p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>

Director of Department - Institute of Standards of Cambodia - Ministry of Industry, Science, Technology and Innovation

Mr. Chea Tharak

https://isc.gov.kh/en

https://www.misti.gov.kh/

tharak_isc@yahoo.com

+855 78 593 942

Director - Department of Plant Protection and Sanitary and Phytosanitary - Ministry of Agriculture, Forestry and Fisheries

Dr. Ker Monthivuth

https://web.maff.gov.kh

https://gda.maff.gov.kh/

kermonthivuth@gmail.com

+855 12 325 558

<p><br></p><p><br></p>

Director of Department - Ministry of Agriculture, Forestry and Fisheries

Dr. Chhoun Chamnan

https://web.maff.gov.kh

https://gda.maff.gov.kh/

chhounchamnan@gmail.com

<p><br></p><p><br></p>

Chief of Office - Ministry of Agriculture, Forestry and Fisheries

Ms. Sar Sophyrak

https://web.maff.gov.kh

https://gda.maff.gov.kh/

sophyrak@gmail.com

Director - State Secretariat of Civil Aviation

H.E Vann Chanthy

https://www.civilaviation.gov.kh/km/component...

chanty@ssca-gov.net

+855 12 876 687

Director - State Secretariat of Civil Aviation

Mr. Moeung Sathya

https://www.civilaviation.gov.kh/km/component...

sathya.moeung@gmail.com

+855 12 982 655

Director - Council for the Development of Cambodia

Mr. Youn Heng

https://cdc.gov.kh/km/

younhengcib@gmail.com

+855 12 865 228

Deputy Director - Council for the Development of Cambodia

Mr. Hean Sopauline

https://cdc.gov.kh/km/

hs.pauline@gmail.com

+855 16 836 836

Deputy Director - Ministry of Public Works and Transport

Mr. Dy Lada

https://www.mpwt.gov.kh/kh/home

nttcc_kh@yahoo.com

+855 11 567 696

Deputy Chief of Office - Ministry of Public Works and Transport

Mr. Kak Yuthavorn

https://www.mpwt.gov.kh/kh/home

kak.vonn@gmail.com

+855 12 264 302

Deputy Director - Ministry of Health

Mr. Sey Youkiv

https://moh.gov.kh/

seyyoukiv@yahoo.com

+855 12 224 671

Officer - Ministry of Health

Dr. Chunny KONG

https://moh.gov.kh/

kongchunny104@yahoo.com

+855 17 471 456

Art. 12.2Contact points for customs cooperation

Mr. Tech Siek Ngorn


General Department of Customs and Excise of Cambodia
#6-8, Preah Nordom Blvd,
Phnom Penh,
Cambodia

: +855 12 921 931

: +855 23 214 065

: cam.customs.douane.2013@gmail.com

Mr. Chea Samnang


Ministry of Economy and Finance

: +855 12 840 895

: +855 23 214 065

: international-affairs@customs.gov.kh

: cheasamnang@gmail.com

Ms. Ouk Chansopheap


General Department of Customs and Excise of Cambodia,
Ministry of Economy and Finance

: +855 12 414 950

: +855 23 214 065

: international-affairs@customs.gov.kh

: oukchansopheap@yahoo.com

Art. 22.3Contact points for coordinating capacity building support

Deputy Director General

Mr. Pha Eng Veng

General Department of Customs and Excise of Cambodia, Ministry of Economy and Finance


#6-8, Preah Nordom Blvd, Phnom Penh, Cambodia

: +855 77 459 999

: +855 23 214 065

: engvengpha@gmail.com

: phaengveng@customs.gov.kh

www.customs.gov.kh

Director, Department of International Customs Cooperation

Dr. Sang Sinavith

General Department of Customs and Excise of Cambodia, Ministry of Economy and Finance


#6-8, Preah Nordom Blvd, Phnom Penh, Cambodia

: +855 12 589 595

: +855 23 214 065

: international-affairs@customs.gov.kh

: sinavith@gmail.com

www.customs.gov.kh

Chief of office, Department of International Customs Cooperation

Dr. Mauk Pheakdei

General Department of Customs and Excise of Cambodia, Ministry of Economy and Finance


#6-8, Preah Nordom Blvd, Phnom Penh, Cambodia

: +855 17 750 578

: +855 23 214 065

: international-affairs@customs.gov.kh

: pheakdei@gmail.com

www.customs.gov.kh

Indonesia

Art. 1.4Enquiry points

National Committee on Trade Facilitation

https://insw.go.id/knfp

Art. 12.2Contact points for customs cooperation

Lao People's Democratic Republic

Art. 1.4Enquiry points

TBT Enquiry Point

https://www.laotradeportal.gov.la/index.php?r...

tbtenquiries@laotradeportal.gov.la

+856 21 732 093

Standards Division
Department of Standardization and Metrology
Ministry of Science and Technology
P.O. Box 2279
Vientiane, Lao PDR
SPS Enquiry Point

https://www.laotradeportal.gov.la/index.php?r...

spsenquiries@laotradeportal.gov.la

+856 21 415363

Economic Integration Division
Department of Planning and Cooperation
Ministry of Agriculture and Forestry
P.O. Box 811 Vientiane, Lao PDR

Art. 22.3Contact points for coordinating capacity building support

Deputy Director General

Mouavixay Palee

Department of Import and Export, Ministry of Industry and Commerce


Phonxay RD Saysettha District,
P.O.Box 4107 Vientiane, Lao PDR

: +8562055786202

: +85621454224

: mpalee555@gmail.com

Director of Trade Facilitation Division

Vilavong SOUTHANILAXAY

Department of Import and Export, Ministry of Industry and Commerce


Phonxay RD Saysettha District, P.O.Box 4107 Vientiane,
Lao PDR

: +856 2055542696

: +856 21454224

: vilavong.s@laomoic.org

Deputy Director of Trade Facilitation Division

Phoutthasone THONGMANY


Phonxay RD Saysettha District, P.O.Box 4107 Vientiane,
Lao PDR

: +856 2023333331

: +856 21454224

: nangnoynoy@yahoo.com

Art. 12.2Contact points for customs cooperation

Mrs Anisara SOMBOUNKHAN


Lane Xang Avenue, Hatsady Village,
Chanthabouly District, Vientiane Capital

: +8562022227868

: laocustoms.icd@gmail.com

Mr Sompasong AMPENGPHAI


Lane Xang Avenue, Hatsady Village,
Chanthabouly District, Vientiane Capital

: +8562022220300

: laocustoms.icd@gmail

Malaysia

Art. 1.4Enquiry points

Royal Malaysian Customs Department (RMCD)

https://www.customs.gov.my

ccc@customs.gov.my

+60 1 300 888 500

Art. 12.2Contact points for customs cooperation

Director - Royal Malaysian Customs Department (RMCD)


Corporate Planning Division

: internationalaffairs@customs.gov.my

Myanmar

Art. 1.4Enquiry points

TFA Enquiry Point

Mr. Nyi Nyi Aung

tfasecretariatoffice.npt@gmail.com

+95 67 408315

+95 673 408432

<p>Address: WTO Division, Department of Trade, Ministry of Commerce, the Republic of the Union of Myanmar, Office Building No.3, Nay Pyi Taw, Myanmar</p>

Art. 12.2Contact points for customs cooperation

Mr. Moe Kyaw Aye


Myanmar Customs Department
Ministry of Planning and Finance
No. 132, Strand Road, Kyauktada Township, Yangon, Myanmar

: +95 943095927

: mmcustoms.intsec@gamil.com

https://www.customs.gov.mm

Art. 22.3Contact points for coordinating capacity building support

Director General

Department of Consumer Affairs - Ministry of Commerce


Office Building (52), Department of Consumer Affairs
Ministry of Commerce

: +95 67-3-430313

: itqmconsumer@gmail.com

Director, WTO and International Trade Related Division, Department of Trade

Mr. Nyi Nyi Aung

Department of Trade, Ministry of Commerce


Office Building (3), Department of Trade
Ministry of Commerce, Nay Pyi Taw,
Myanmar

: +95 67-3-408315

: +95 67-3-408311

: tfasecretariatoffice.npt@gmail.com

: dotwto@gmail.com

Director, International Affairs Division, Customs Department

Customs Department - Ministry of Finance and Revenue


No. 132, Strand Road, Kyautdata Township, Yangon,
Myanmar

: +95 1-3-87161

: +95 1-3-87161

: mmcustom.intsec@gmail.com

Philippines

Art. 1.4Enquiry points

Bureau of Customs - Customer Assistance & Response Service (BOC-Cares)

boc.cares@customs.gov.ph

Twitter: @CustomsPH

Facebook: Bureau of Customs PH
Philippine National Single Window

helpdesk@mail.nsw.gov.ph

+632 705 6000

Assessment and Operations Coordinating Group

odc.aocg@customs.gov.ph

+632 527 4580

Art. 12.2Contact points for customs cooperation

Bureau of Customs-Assessment and Operations Coordinating Group (AOCG)


: +632 527 4580

: ptfcsecretariat@customs.gov.ph ; odc.aocg@customs.gov.ph

Singapore

Art. 1.4Enquiry points

Contact Information for Singapore Customs

https://www.customs.gov.sg/contact-us

Contact for Competent Authorities

http://www.customs.gov.sg/businesses/national...

Art. 12.2Contact points for customs cooperation

Head, International Relations


: customs_international@customs.gov.sg

Thailand

Art. 1.4Enquiry points

Department of Livestock Development Animal Feed and Veterinary Products Control

afvc2@dld.go.th

Department of Agriculture

https://www.doa.go.th/doaecc/

National Bureau of Agricultural Commodity and Food Standards

https://tas.acfs.go.th/nsw/

Department of Military Industry

https://did.mod.go.th/Home.aspx

Department of National Parks, Wildlife and Plant Conservation

https://www.dnp.go.th

Electrical and Electronics Institute

https://www.thaieei.com/2013/th/contactus01.p...

Department of Medical Sciences

https://blqs.dmsc.moph.go.th/

Office of Atoms for Peace

http://www.oap.go.th

Port Authority of Thailand

https://www.port.co.th/

Department of Disease Control

https://ddc.moph.go.th/index.php

+66 2 547 1422

National Broadcasting and Telecommunication Commission

https://broadcast.nbtc.go.th/contact/

Federation of Thai Industries

https://www.fti.or.th/ติดต่อเรา/...

Products and Services
Customs Department - Customs Care Center

Call: 1164

Excise Department

excise_hotline@excise.go.th

+66 2 6686618

Hotline 1713
Department of National Parks, Wildlife and Plant Conservation

iwt_cites@dnp.go.th

+66 2 5614838

Division of Wild Fauna and Flora Protection
Royal Forest Department

+66 2 5792391

Department of Livestock Development Bureau of Livestock Standards and Certification

https://certify.dld.go.th/certify/index.php/t...

+66 2 6534444

Animal Feed and Veterinary Products Control

https://afvc.dld.go.th

+66 2 1590406

Department of Agriculture

https://www.doa.go.th/psco

+66 2 5796133

<p>Plant Standard and Certification Division</p>
Department of Agriculture Easy Contact Center

doa.ecc@doa.in.th

+66 2 5794652

Facebook Fanpage
https://www.facebook.com/doa.ecc

Division of Standard Control

National Bureau of Agricultural Commodity and Food Standards

https://tas.acfs.go.th/nsw/index.php?option=c...

permitacfs@gmail.com

+66 2 5612277

Department of Military Industry - Defence Industry and Energy Center

https://did.mod.go.th/Contact.aspx

+66 2 2414094

Industrial Estate Authority of Thailand

https://www.ieat.go.th/contact-us

+66 2 2530561

Office of the Cane and Sugar Board

https://www.ocsb.go.th

+66 2 3543443

Department of industrial works - Hazardous Substances Control Bureau

https://reg3.diw.go.th/haz/

+66 2 2024225 7

Department of primary Industries and Mines

+66 2 2023560

Mining Concession Granting Management Division, Metallurgical Licensing and Mineral Business Group
Department of primary Industries and Mines

+66 2 2023596

Strategy and Planning Division, International Cooperation Group
The Board of Investment of Thailand - Investment Promotion Division 1-5

head@boi.go.th

+66 2 5538111

Department of energy Business

+66 2 7944102

+66 2 7944120

Bureau of Business Service and Fuel Stockpile
Department of Medical Sciences

https://blqs.dmsc.moph.go.th/

+66 2 9510000

<p>Bureau of Laboratory Quality Standards</p>
Office of Atoms for Peace

https://www.oap.go.th

<p>One Stop Service Room 103 1st Floor, Building 1 16 Vibhavadi Rangsit Road Ladyao Chatuchak Bangkok 10900</p>
Port Authority of Thailand

https://www.port.co.th/

info@port.co.th

Department of Foreign Trade

https://www.dft.go.th

+66 2 5474734

<p>Agreement Merchandise Administration and Trade Measure Division</p>
Department of Foreign Trade

https://www.dft.go.th

+66 2 5474838

<p>Bureau of Foreign Trade Service</p>
Department of Foreign Trade

https://www.dft.go.th

+66 2 5475101

<p>Merchandise Trade Administration Division</p>
Department of Foreign Trade

https://www.dft.go.th

+66 2 5474833

<p>Rice Trade Administration Division</p>
Department of Internal Trade

+66 2 5075520

Bureau of Inspection and Operation
Department of Disease Control

https://www.thaiantialcohol.com

+66 2 5903342

<p>Compliant Center</p>
National Broadcasting and Telecommunication Commission

https://www.nbtc.go.th

+66 2 2710151 60

<p>Radio Communication Licensing Bureau</p>

Art. 12.2Contact points for customs cooperation

Mr. Pipat Sirijumrasskul


Customs Intelligence Center (CIC),
Thai Customs Department
Ministry of Finance
1 Suntornkosa Road, Khlong Toei,
Bangkok 10110 Thailand

: +662 667 6752

: intelligence@customs.go.th

www.customs.go.th

Viet Nam

Art. 1.4Enquiry points

General Department of Viet Nam Customs

Mr. Tran Duc Hung

https://www.vietnamtradeportal.gov.vn/

vntradeportal@customs.gov.vn

+84 24 39440833

Art. 12.2Contact points for customs cooperation

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The content and analytical functionalities of the WTO TFA Database are based solely on notification data submitted by Members as mandated under the Trade Facilitation Agreement.

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