European Union
Art. 1.4 - Enquiry points
European Commission - Directorate General for Trade
Access2Markets platform
Information on import, export for goods and services and EU Agreements, including Rules of Origin. Access to contact form and complaint forms
European Commission - Directorate General for Trade
Enquiries on trade policy
European Commission - Directorate General for Taxation and Customs Union
Customs info point
The European Commission operates a central contact centre to ensure all inquiries are responded in a timely manner by the right experts.
European Commission - Directorate General for Health and Food Safety
SPS Enquiry Point
Art. 12.2 - Contact points for customs cooperation
General questions (policy, legislation, application):
Ms Lara DOBINSON Head of Unit B.1 CustomsTrade and Tobacco Anti-Fraud Strategy
European Commission
200 Rue de la Loi, B-1049 Brussels
Operational matters, requests for assistance, coordination of enquiries at EU level:
Ms Zuzana HARMATHOVA Deputy Head of Unit B.3Customs and Trade – Operations and Investigations
European Commission
200 Rue de la Loi, B-1049 Brussels
Operational matters, requests for assistance, coordination of enquiries at EU level:
Ms Marta CASTILLO Deputy Head of Unit B.2Illicit Trade, Health and Environment - Operations and Investigations
European Commission
200 Rue de la Loi, B-1049 Brussels
Art. 22.2 - Contact points for process and mechanism to request assistance
General enquiries
DG TradeEnquiries about specific support should be addressed to the EU delegation in the developing country concerned, or to the competent EU regional delegation in the case of regional assistance.
EU delegations and their contact detailshttps://eeas.europa.eu/headquarters/headquarters-homepage/area/geo_en