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Hong Kong, China

Art. 1.4 - Enquiry points

Customs and Excise Department.
For foods in general. Import and Export Clearance.

customsenquiry@customs.gov.hk

+852 2815 7711

Census and Statistics Department
Electronic Cargo Manifest Submission; Import and Export Declaration Lodgement; Trade Classification.

trade-declaration@censtatd.gov.hk

+852 2877 1818

Agriculture, Fisheries and Conservation Department
Animals, Birds & Reptiles and Animal Products; Endangered Species of Animals and Plants; Genetically Modified Organisms; Live Food Animals (except Food Poultry); Live Food Poultry (Imported from Places other than Mainland China); Pesticides; Plants, Plant Pests and Soil; Protected Wild Animals; Toothfish Items

mailbox@afcd.gov.hk

+852 2708 8885

Civil Engineering and Development Department
Explosives; Sand.

enquiry@cedd.gov.hk

+852 2762 5111

Customs and Excise Department

Alternative Smoking Products (transhipment); Controlled Chemicals; Motor Vehicles; Optical Disc Mastering and Replication Equipment; Prescribed Articles (Outboard Engines, Vehicles and Vehicle Parts); Dutiable Commodities (Liquor, Tobacco, Hydrocarbon Oil and Methyl Alcohol).

customsenquiry@customs.gov.hk

+852 2815 7711

Environmental Protection Department

Asbestos and Asbestos Containing Material; ElementalMaterials; Mercury and Mercury Mixtures; Non‑-pesticide Hazardous Chemicals; Ozone Depleting Substances (enquiries on the substances under control); Volatile Organic Compounds Containing Products; Waste (including Glass Container Waste; Hazardous Waste, Regulated Waste Plastics and Waste Electrical and Electronic Equipment)

enquiry@epd.gov.hk

+852 2838 3111

Food and Environmental Hygiene Department – Centre for Food Safety
Frozen Confections; Frozen or Chilled Meat, Poultry and Prohibited Meat; Game and Eggs; Live Food Poultry (Imported from Mainland China); Milk, Milk Beverage and Cream; Smokeless Tobacco Products.

enquiries@fehd.gov.hk

+852 2868 0000

Department of Health

Alternative Smoking Products; Biological Materials; Chinese Herbal Medicines; Dangerous Drugs; Human Corpse; Pharmaceutical Products and Medicines; Proprietary Chinese Medicines; Radioactive Substances and Irradiating Apparatus

enquiries@dh.gov.hk

+852 2961 8989

+852 2961 8991

Office of the Communications Authority
Radiocommunications Transmitting Apparatus.

license.rdd@ofca.gov.hk

+852 2961 6671

+852 2961 6724

Trade and Industry Department
Ozone Depleting Substances (enquiries on licence application); Pesticides (enquiries on licence application for methyl bromide only); Powdered Formula; Rice; Rough Diamonds; Strategic Commodities.

enquiry@tid.gov.hk

+852 2392 2922

Art. 12.2 - Contact points for customs cooperation

Controlled Chemicals:

Customs Drug Investigation Bureau
Head of Customs Drug Investigation Bureau
Customs and Excise Department
20/F, Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

+852 3759 2888

customs_ss_d@customs.gov.hk

Motor Vehicles; Prescribed Articles (Outboard Engines, Vehicles and Vehicle Parts); Dutiable Commodities (Liquor, Tobacco, Hydrocarbon Oil and Methyl Alcohol)

Intelligence Bureau
Head of Intelligence Bureau
Customs and Excise Department
19/F, Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

+852 3759 3223

customs_ss_i@customs.gov.hk

Optical Disc Mastering and Replication Equipment

Intellectual Property Investigation Bureau
Head of Intellectual Property Investigation Bureau
Customs and Excise Department
25/F, Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

+852 3759 3008

customs_ss_ip@customs.gov.hk

For other goods:

Customs and Excise Department
Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

+852 2815 7711

customsenquiry@customs.gov.hk

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