Indonesia
Operation of the single window
https://insw.go.id/
Indonesia National Single Window (INSW) is a national system integration that enables the single and synchronous submission of data and information; the single and synchronous delivery and information of decisions; and the single submission of decisions for the issuance of customs permits and the release of goods in compliance with law and regulatory requirements.
INSW provides the following services and integrates the systems across ministries and agencies:
• Document validation and reconciliation (licences, imports, and exports);
• Indonesia National Trade Repository;
• ASEAN Trade Repository;
• Information on dwelling times;
• Tracking, including licences, import and export declaration documents, e-COO, and TRQ Quota;
• A help center with live chat, a FAQ, and a manual guide;
The website of the National Trade Facilitation Committee: https://insw.go.id/knfp