Contact Points

This page is a gateway to connect with a variety of essential contact points, as notified by WTO Members under the Trade Facilitation Agreement:

  • Enquiry points (Article 1.4 c):  specific contact points designated by each WTO Member to facilitate the exchange of information and respond to inquiries related to trade facilitation
  • Customs information exchange (Article 12.2.2):  dedicated contact points for the exchange of customs information
  • Technical Assistance provision (Article 22.2):  contact points from donor Members or agencies responsible for providing technical assistance and capacity building support
  • Technical assistance coordination (Article 22.3):  contact points of developing and LDC Members responsible for coordinating technical assistance and capacity building
  • Transit coordinators (Article 11.17):  contact points of transit coordinators

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  • Art. 1.4 - Enquiry points
  • Art. 11.17 - National transit coordinators
  • Art. 12.2 - Contact points for customs cooperation
  • Art. 22.2 - Contact points for process and mechanism to request assistance
  • Art. 22.3 - Contact points for coordinating capacity building support
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Albania

Art. 1.4Enquiry points

General Directorate of Customs - Help Desk Sector

http://www.dogana.gov.al

+355 42 232 988

This site and enquiry point, give general information about the activities and the operations of Customs.

Art. 12.2Contact points for customs cooperation

Enkeleda Hitaj


General Directorate of Customs

: Enkeleda.hitaj@dogana.gov.al

www.dogana.gov.al

Antigua and Barbuda

Art. 1.4Enquiry points

Customs and Excise Division, Ministry of Finance and Corporate Governance

customsresearch@ab.gov.ag

Art. 22.3Contact points for coordinating capacity building support

Permanent Secretary

Mrs. Lora Piper

Ministry of Trade


Bryson's Complex
Friar's Hill Road
St. John's
Antigua

: +1 268 462 1532

: +1 268 462 4951

: +1 268 462 1625

: lora.piper@ab.gov.ag

www.ab.gov.ag

Permanent Secretary

Mr. Sean Cenaca

Government Complex St. John's Antigua


: +1 268 462 2922

: +1 268 562 1717

: sean.cenac@ab.gov.ag

www.ab.gov.ag

Sr. Trade Policy Analyst

Mrs. Sylvia Samuel

Ministry of Trade


Bryson's Complex
Friar's Hill Road
St. John's
Antigua

: +1 268 462 1532

: +1 268 462 1542

: +1 268 462 1625

: sylvia.samuel@ab.gov.ag

www.ab.gov.ag

Argentina

Art. 1.4Enquiry points

Ministry of Production and Labour

https://www.argentina.gob.ar/produccion

Tax Collection and Customs Control Agency

https://www.arca.gob.ar/atencion/

Ministry of the Economy and Public Finance

https://www.argentina.gob.ar/economia/contact...

Ministry of Agriculture, Livestock and Fisheries

https://www.argentina.gob.ar/economia/agricul...

National Agriculture and Food Quality and Health Service

https://www.argentina.gob.ar/senasa

National Seed Institute

https://www.argentina.gob.ar/inase

National Grape-Growing and Wine Production Institute

https://www.argentina.gob.ar/inv

Art. 12.2Contact points for customs cooperation

International Tax Audit Directorate - Tax and Customs Information Exchange Division


: intercambioaduanero@arca.gob.ar

: fiscalidadinternacional@arca.gob.ar

Armenia

Art. 12.2Contact points for customs cooperation

Ms. Sose Stepanyan


State Revenue Committee of the Republic of Armenia
3, 7 Movses Khorenatsi St.,Yerevan, 0015, Armenia

: +374 60 84 44 48

: sose_stepanyan@customs.am

Ms. Arpine Grigoryan


State Revenue Committee of the Republic of Armenia
3, 7 Movses Khorenatsi St., Yerevan, 0015, Armenia

: +374 60 84 43 12

: arpine_grigoryan@taxservice.am

Art. 22.3Contact points for coordinating capacity building support

Head of International Cooperation Department

Ms. Sose Stepanyan

State Revenue Committee of the Republic of Armenia


7 Movses Khorenatsi St., Yerevan, 0015 Armenia

: +374 60 84 44 48

: sose_stepanyan@customs.am

src.am

Chief Customs Inspector of the Customs Cooperation Division of the International Cooperation Department

Ms. Tatevik Danielyan

State Revenue Committee of the Republic of Armenia


7 Movses Khorenatsi St., Yerevan, 0015 Armenia

: +374 60 84 43 12

: tatevik_danielyan@customs.am

src.am

Head of EU Economic Cooperation Department

Mr. Artur Maysuryan

Ministry of Economy of the Republic of Armenia


5, Mher Mkrtchyan St., Yerevan, 0010, Armenia

: +374 11 57 91 75

: amaysuryan@mineconomy.am

mineconomy.am

Bahrain, Kingdom of

Art. 1.4Enquiry points

Art. 22.3Contact points for coordinating capacity building support

Director Foreign Trade Relations

Mr. Hamad Salman Al Khalifa

Foreign Trade Relations Directorate Ministry of Industry, Commerce, and Tourism


Manama – Sea Front
Financial Harbour Gate – Bahrain Financial Harbour
P.O. Box 5479 – Manama/Bahrain

: +973 175 748 21

: halkhalifa@moic.gov.bh

Art. 12.2Contact points for customs cooperation

Barbados

Art. 12.2Contact points for customs cooperation

Belize

Art. 1.4Enquiry points

Comptroller of Customs & Excise

Estella Leslie

http://www.customs.gov.bz

cusnet@btl.net

+501 2237092

+501 2237093

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Director General

Mr. Andy Sutherland

Directorate General for Foreign Trade


The Leigh Richardson Building
North Ring Road
Belmopan City
Belize

: +501 8222833

: directorgeneral@mft.gov.bz

: foreigntrade@btl.net

www.dgft.gov.bz

Chief Executive Officer

Mr. Carlos Pol

Ministry of Economic Transformation


Ground Floor, Right Wing
Sir Edney Cain Building
Belmopan City
Belize

: +501 8802526

: +501 8802527

: ceo@met.gov.bz

https://met.gov.bz/home/

Ambassador

H.E. Dr. Gianni Avila

Embassy of Belize in Brussels


Boulevard Brand Whitlock 87/93
6th Floor, 1200 Brussels
Belgium

: +3227326204

: embassy@embelizebrussels.be

: Gianni.Avila@mfa.gov.bz

www.embassyofbelizebrussels.org

Bolivia, Plurinational State of

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Daniela Adriana Arratia Tapia


Aduana Nacional
Edificio de la Aduana Nacional Avenida 20 de Octubre N° 2038

: +591 74960771

: darratia@aduana.gob.bo

Wendy Aydeé Torrejón Gómez


Aduana Nacional
Edificio de la Aduana Nacional Avenida 20 de Octubre N° 2038

: +591 69856269

: wtorrejon@aduana.gob.bo

Convenio Multilateral sobre Cooperación y Asistencia Mutua entre las Direcciones Nacionales de Aduanas de América Latina, España y Portugal de 11/09/1981, Ley N° 2356 de 07/05/2002.


https://www.aduana.gob.bo/convenio-multilateral-de-aduanas-de-am%C3%A9rica-latina-espa%C3%B1-y-portugal-comalep

Botswana

Art. 12.2Contact points for customs cooperation

Alice Kolagano


Customs Manager – External Relations
Botswana Unified Revenue Service - Customs Services Division

: +267 363 9137

: akolagano@burs.org.bw

Art. 22.3Contact points for coordinating capacity building support

TRADE ATTACHÉ

OPELO MOSINYI

BOTSWANA PERMANENT MISSION, GENEVA


ALL. DAVID-MORSE 10
1202 GENEVA, SWITZERLAND

: +41 22 906 1060

: OMOSINYI@BOTSWANAMISSION.CH

DIRECTOR OF INTERNATIONAL TRADE

LESEDI KGOTLELE

MINISTRY OF TRADE & INDUSTRY


PLOT 58380 CBD, GABORONE

: +267 3685301

: +267 3188380

: LKGOTLELE@GOV.BW

CHIEF TRADE OFFICER

KEATLARETSE DINTLE

MINISTRY OF TRADE & INDUSTRY


PLOT 58380, CBD,
GABORONE

: +267 3685311

: +267 3188380

: KEDINTLE@GOV.BW

PRINCIPAL TRADE OFFICER

CHARITY KELAOTSWE

MINISTRY OF TRADE & INDUSTRY


PLOT 58380, CBD, GABORONE

: +267 3685326

: +267 3188380

: CKEATWENG@GOV.BW

Brazil

Art. 1.4Enquiry points

Enquiry point

http://www.comexresponde.gov.br

Enquiries in Portuguese, Spanish and English.
Enquiry point

http://www.comexresponde.gov.br/default/index...

Direct link for enquiries in English
Enquiry point

http://www.comexresponde.gov.br/default/index...

Direct link for enquiries in Spanish

Art. 12.2Contact points for customs cooperation

Secretariat of Federal Revenue of Brazil


International Relations Office DITAD Division
SAS Quadra 3 - Bloco O - 8º andar Brasilia - DF, Brazil
70079-900

: +55 70079 900

: eoi.customs@receita.fazenda.gov.br

Brunei Darussalam

Art. 1.4Enquiry points

Acting Deputy Director, Trade Division - Ministry of Finance and Economy

Mr. Yusdiman Saman

tf@mofe.gov.bn

+6732383696

<p>Free Trade Agreements</p><p>Certificate of Origin</p>

Acting Special Duties Officer 1, Trade Division - Ministry of Finance and Economy

Mr. Kashful Rahman Norzairi

tf@mofe.gov.bn

+6732383696

<p>Free Trade Agreements</p><p>Certificate of Origin</p>

Special Duties Officer Level II, Trade Division - Ministry of Finance and Economy

Mr. Fauzan Omar

tf@mofe.gov.bn

+6732383696

<p>Free Trade Agreements</p><p>Certificate of Origin</p>

Royal Customs and Excise Department

Policy and International Division

bppa@customs.gov.bn

+673 832 3841

<p>Imports, Exports and Transit enquiries</p>

Royal Customs and Excise Department

Services and Corporate Relations Division

info@customs.gov.bn

+673 832 3741

<p>Imports, Exports and Transit enquiries</p>

Contact points for coordinating capacity building support

Human Resource Development Unit

hrd@customs.gov.bn

+673 820 0260

<p>Imports, Exports and Transit enquiries</p>

Art. 12.2Contact points for customs cooperation

Policy and International Division


: +673 832 3841

: bppa@customs.gov.bn

Services and Corporate Relations Division


: +673 832 3741

: info@customs.gov.bn

Human Resource Development Unit


: +673 820 0260

: hrd@customs.gov.bn

Cabo Verde

Art. 1.4Enquiry points

Président du Comité de Facilitation des Échanges (CNFE)

Helena Évora Santana

helena.evora@mf.gov.cv

+238 993 3564

<p>Ministère de la Finance et du Développement des Affaires/</p><p>Direction Générale des Douanes&nbsp;</p>

Membre du Comité/Suppléant à la Présidence du CNFE

José Carlos Da Silva Lopes

josec.lopes@mf.gov.cv

+238 580 5571

<p>Ministère de la Finance et du Développement des Affaires/</p><p>Direction Générale des Douanes</p>

Technicienne Supérieure du Commerce

Rakeline Teixeira

rakeline.teixeira@mice.gov.cv

+238 260 4830

<p>Ministère de l'Industrie, Commerce et Energie</p><p>Direction Du Service du Commerce&nbsp;</p>

Directrice Adjointe du Commerce

Ludmilde Fernandes

ludmilde.fernandes@mice.gov.cv

+238 919 7097

<p>Ministère de l'Industrie, Commerce et Energie</p><p>Direction Du Service du Commerce&nbsp;</p>

Art. 22.3Contact points for coordinating capacity building support

Présidente du Comité National sur la Facilitation des Échanges (CNFE)

Helena Gomes Évora Santana

Ministère des Finances - Direction Générale des Douanes


Rue Amílcar Cabral , CP 563, Plateau, Praia, Cabo Verde

: +238 993 3564

: +238 261 7765

: helena.evora@mf.gov.cv

https://www.governo.cv/

Vice-Président du CNFE

Ludmilde Filomena Celso Silva Fernandes Semedo

Ministère de l'Industrie, Commerce et Énergie


Praia-Cabo Verde

: + 238 919 7097

: ludmilde.fernandes@mice.gov.cv

https://www.governo.cv/

Membre du Comité/Suppléant à la Présidence du CNFE

José Carlos Da Silva Lopes

Ministère des Finances - Direction Générale des Douanes


Rue Amílcar Cabral , CP 563, Plateau, Praia, Cabo Verde

: +238 580 5571

: +238 261 7765

: josec.lopes@mf.gov.cv

https://www.governo.cv/

Secrétaire du CNFE

Carmencita Barreto Galina Barbosa Frederico

Ministère des Finances - Direction Générale des Douanes


Rue Amílcar Cabral , CP 563, Plateau, Praia, Cabo Verde

: +238 597 3909

: +238 261 7765

: carmencita.barbosa@mf.gov.cv

https://www.governo.cv/

Membre du CNFE

Carla Helena dos Reis Lima Semedo

Ministère des Finances - Direction Nationale de la Planification


Rue Amílcar Cabral, CP 30, Plateau, Praia, Cabo Verde

: +238 992 0738

: +238 260 7532

: carla.l.semedo@mf.gov.cv

https://www.governo.cv/

Art. 12.2Contact points for customs cooperation

Chile

Art. 1.4Enquiry points

National Customs Service

https://www.aduana.cl/oirs-oficina-deinformac...

Information, Complaints and Suggestions Office
Ministry of Finance

https://www.sicexchile.cl/portal/web/sicex/in...

Help desk
Agriculture and Livestock Service – Ministry of Agriculture

https://www.sag.gob.cl/contacto

<p>Contact form</p>

Art. 12.2Contact points for customs cooperation

Andrea Ortiz


: aortiz@aduana.cl

China

Art. 1.4Enquiry points

Ministry of Transport

+86 10 6529 2246

Traffic in Transit. Department of International Cooperation.

Art. 22.2Contact points and mechanism to request assistance

Art. 12.2Contact points for customs cooperation

Mr. Jiao Yang and Mr. Liu Jianhua


Research Center for International Inspection and Quarantine Standards and Technical Regulations, General Administration of Customs, P.R.China
(海关总署国际检验检疫标准与技术法规研究中心)
TBT Research Division

: +86 10 5795 4635

: +86 10 5795 4689

: jiao_yang@customs.gov.cn

: liu_jianhua@customs.gov.cn

Colombia

Art. 1.4Enquiry points

Unidad Administrativa Especial Dirección de Impuestos y Aduanas Nacionales (DIAN)

https://www.dian.gov.co/atencionciudadano/con...

Servicio informático de Quejas, Reclamos, Sugerencias, Glosario, Marco Normativo y Preguntas
Instituto Nacional de Vigilancia de Medicamentos y Alimentos Invima

http://www.invima.gov.co

Consultaspuertos@invima.gov.co

ofi-ainternacionales@invima.gov.co

Dirección de Operaciones Sanitarias Oficina de Asuntos Internacionales
Instituto Colombiano Agropecuario - ICA

https://www.invima.gov.co/web/guest/canales-d...

Canales de atención al ciudadano

Art. 12.2Contact points for customs cooperation

Ingrid Magnolia Díaz Rincón


Unidad Administrativa Especial Dirección de Impuestos y Aduanas Nacionales (DIAN)
Dirección: Carrera 8 Nº 6C – 38, piso 6, Edificio San Agustín,
Bogotá D.C., Colombia

: +57 1 607 99 99

: dir_aduanas@dian.gov.co

https://www.dian.gov.co/

Luis Fernando Fuentes Ibarra


Ministerio de Comercio, Industria y Turismo
Calle 28 No. 13A-15,
Bogotá D.C., Colombia

: +57 1 606 76 76 Ext. 2100

: lfuentes@mincit.gov.co

https://www.mincit.gov.co/

Congo

Art. 1.4Enquiry points

Directeur Général du Commerce Extérieur

Alain BAYENI

bayenialain12@gmail.com

+242 06 928 1163

<p>Ministère du commerce, des Approvisionnements et de la Consommation</p>

Directeur de la règlementation et du contentieux

ALEBA Aristide

aristidesidoine@gmail.com

<p>Direction Générale des Douanes et Droits Indirect</p>

Directeur Général de L’Agence congolaise de la normalisation et de la qualité

Jean Jacques NGOKO-MOUYABI

ngoko32@hotmail.com

+242 06 827 5050

<p>Agence congolaise de normalisation et de la qualité</p>

Art. 12.2Contact points for customs cooperation

Costa Rica

Art. 1.4Enquiry points

Servicio Nacional de Aduanas (DGA)

pea@hacienda.go.cr

+506 2539-6180 / +506 2539-4949

<p>El centro de información del SNA está abierto de lunes a viernes de 8:00 am a 4:00 pm.</p>
Servicio Fitosanitario del Estado (SFE)

http://contraloriadeserviciossfe@sfe.go.cr

<p>Cualquier denuncia, inconformidad o sugerencia puede ser presentada vía verbal (en la Contraloría de Servicios del SFE) o bien vía escrita por medio de este formulario.</p>
Servicio Fitosanitario del Estado (SFE)

https://www.sfe.go.cr/SitePages/Contraloriade...

https://www.sfe.go.cr/SitePages/Contactenos.a...

Para mayor información, formularios de contacto y contraloría de servicios.
Servicio Nacional de Salud Animal (SENASA)

https://www.senasa.go.cr/nuestras-oficinas/co...

<p>Formulario de contacto</p>
Servicio Nacional de Salud Animal (SENASA)

https://www.senasa.go.cr/nuestras-oficinas/de...

<p>Sección de denuncias.</p>
Ministerio de Comercio Exterior (COMEX)

https://www.comex.go.cr/contactenos

pep@comex.go.cr

<p>Se puede solicitar información al correo electrónico o siguiendo el enlace.</p>

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Cote d'Ivoire

Art. 1.4Enquiry points

Coordinatrice de la Cellule de gestion du PWIC

DJOMONKOUA ALLE RUTH A.

http://www.pwic.gouv.ci

aruth@cci.ci

Ministère du Commerce et de l’Industrie et Chambre de Commerce et d’Industrie

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

DIRECTEUR GENERAL DU COMMERCE EXTERIEUR PRESIDENT DU COMITE NATIONAL DE FACILITATION DES ECHANGES

KALADJI FADIGA

MINISTERE DU COMMERCE ET DE L’INDUSTRIE


BP V 143
ABIDJAN

: +225 20 22 59 25

: +225 20 21 91 72

: cnfecotedivoire@gmail.com

: kaladj.f@gmail.com

http://commerce.gouv.ci

DIRECTRICE DE LA COOPERATION INTERNATIONALE ET SOUS REGIONALE

KONAN CLEMENCE

MINISTERE DU COMMERCE ET DE L’INDUSTRIE


BP V 143
ABIDJAN

: +225 20 21 26 35

: +225 20 21 91 72

: cnfecotedivoire@gmail.com

: bkclemence@hotmail.com

http://commerce.gouv.ci

MEMBRE DU SECRETARIAT TECHNIQUE DU CNFE

KOUAKOU ASSIENIN FELIX

MINISTERE DU COMMERCE ET DE L’INDUSTRIE


BP V 143
ABIDJAN

: +225 20 21 26 35

: +225 20 21 91 72

: cnfecotedivoire@gmail.com

: assieninfelix@gmail.com

http://commerce.gouv.ci

Cuba

Art. 1.4Enquiry points

Aduana General de la República - Oficial Superior de Aduanas, Departamento de Nomenclatura, Origen y Valoración, Dirección de Técnicas Aduaneras

Ing. Mario Suárez González

https://www.aduana.gob.cu/sites/default/files...

normativo1.ta@agr.aduana.cu

+53 7883-3379

<p><strong>Dirección</strong>:</p><p>Calle 39 esq. 6 Nuevo Vedado.</p><p>Plaza de la Revolución</p><p>La Habana, Cuba</p>

Atención ciudadana

Ministerio del Comercio Exterior y la Inversión Extranjera

https://www.mincex.gob.cu/index.php/attention...

Ministerio de Agricultura Centro Nacional de Sanidad Animal (CENASA) - Jefe Departamento Cuarentena e Inocuidad de los Alimentos

Dr. José Antonio Hernández Rabelo

dircuarentena@dsa.minag.gob.cu

+53 7833-7229

+53 5211-4947

Ministerio de Agricultura Centro Nacional de Sanidad Animal (CENASA) - Especialista Principal Cuarentena y Control del Comercio Internacional

Dr. Juan Carlos Alvarez Balmaseda

dircuarentena@dsa.minag.gob.cu

+53 7833-7330

+53 5209-8021

<p><strong>Dirección: </strong></p><p>Calle 12 No. 355 e/ 15 y 17. Vedado. Plaza de la Revolución. </p><p>La Habana. Cuba</p>

Ministerio de Agricultura, Dirección de Sanidad Vegetal - Jefe Departamento Cuarentena Vegetal

Julio Angel Piedrahita Portas

cuarentena@cv.minag.gob.cu

+53 7870-1024

Ministerio de Agricultura, Dirección de Sanidad Vegetal - Especialista Superior de Cuarentena Vegetal

María Pueyo Figueroa

exterior@sv.minag.gob.cu

+53 7879-4805

Atención ciudadana Ministerio Salud Pública

Ministerio de Salud Pública Dirección Nacional de Salud Ambiental (DNSA)

https://salud.msp.gob.cu/formulario-de-contac...

Directora de Salud Ambiental

Dra. Susana Suárez Tamayo

https://salud.msp.gob.cu/formulario-de-contac...

susanast@infomed.sld.cu

+53 7835-3524

<p><strong>Dirección: </strong></p><p>Ave 23 esq. N Plaza de la Revolución, </p><p>La Habana, Cuba</p>

Jefa del Dpto. de Higiene de los Alimentos y Nutrición

Dra. Mayra Martí Pérez

https://salud.msp.gob.cu/formulario-de-contac...

mayra.marti@infomed.sld.cu

+53 7833-0267

<p><strong>Dirección: </strong></p><p>Ave 23 esq. N Plaza de la Revolución, </p><p>La Habana, Cuba</p>

Instituto de Higiene, Epidemiología y Microbiología (INHEM) - Director General

Dr. Disnardo Raúl Pérez González

https://instituciones.sld.cu/inhem/

dirinhem@inhem.sld.cu

+53 7878-5919

<p><strong>Dirección: </strong></p><p>Calle Infanta 1158 e/ Clavel y Llinás, Centro Habana, </p><p>La Habana, Cuba</p>

Instituto de Higiene, Epidemiología y Microbiología (INHEM) - Jefa Departamento de Registro y Control sanitario

Dra. Ahindris Calzadilla Cambara

https://instituciones.sld.cu/inhem/documentos...

ahindris@inhem.sld.cu

+53 7873-6124

<p><strong>Dirección: </strong></p><p>Calle Infanta 1158 e/ Clavel y Llinás, Centro Habana, </p><p>La Habana, Cuba</p>

Art. 22.3Contact points for coordinating capacity building support

Director, International Economic Organizations Department (DOEI)

Carlos Fidel Martín Rodríguez

Ministry of Foreign Trade and Foreign Investment (MINCEX)


Calle Infanta No. 16 esquina a 23, Vedado,
Ciudad La Habana, CP 10400

: +53 7 8380374

: +53 52865373

: carlosfidel@mincex.gob.cu

Consejera Comercial

Ms Madelyn Rodríguez Lara

Ministry of Foreign Trade and Foreign Investment (MINCEX)


Calle Infanta No. 16 esquina a 23, Vedado, Ciudad La Habana, CP 10400

: +41 22 7589430

: oficome@ch.embacuba.cu

Art. 12.2Contact points for customs cooperation

Dominica

Art. 1.4Enquiry points

Division of Information and Communication Technology

Ms. Germaine Jean Pierre

http://www.dominica.gov.dm

jeanpierreg@dominica.gov.dm

+1 767 266 5241

<p>General enquiries</p>

Permanent Secretary Ministry of Agriculture, Fisheries, Blue and Green Economy

Ryan Anselm

https://agriculture.gov.dm

psagriculture@dominica.gov.dm

agriculture@dominica.gov.dm

+ 1 767 2663282

<p>SPS related enquiries</p>

Art. 12.2Contact points for customs cooperation

Ault Vidal


Customs and Excise Division
Ministry of Finance, Economic Development, Climate Resilience and Social Security

: +1 767 2663788

: customs@cwdom.dm

www.customs.gov.dm

Art. 22.3Contact points for coordinating capacity building support

Permanent Secretary

Mrs. Barbara Dailey

Ministry of Foreign Affairs, International Business, Trade and Energy


4th Floor, Financial Centre, Roseau
Dominica

: +1 (767) 2663213

: psforeignaffairs@dominica.gov.dm

: pssecforeignaffairs@dominica.gov.dm

https://dominica.gov.dm/ministries/foreign-affairs-international-business-trade-and-energy

Dominican Republic

Art. 1.4Enquiry points

Punto único de información:

Dirección General de Aduanas - Ventanilla Única de Comercio Exterior

https://vucerd.gob.do/

gestionyprocesosvuce@dga.gov.do

+809 547 7070

Art. 22.3Contact points for coordinating capacity building support

Subdirector Técnico de Aduanas

Gabino Jose Polanco

Dirección General de Aduanas


Av. Abraham Lincoln 1101,
Santo Domingo
República Dominicana

: +1 809 547 7070 ext. 2572

: g.polanco@dga.gov.do

Asesor del Director General de Aduanas

Eduardo Rodriguez

Dirección General de Aduanas


Av. Abraham Lincoln 1101,
Santo Domingo
República Dominicana

: +1 809 547 7070 ext. 2115

: e.rodriguez@dga.gov.do

Encargado del Operador Económico Autorizado

Jovanny Feliz


Av. Abraham Lincoln 1101,
Santo Domingo
República Dominicana

: +1 809 547 7070 ext. 3040

: jov.feliz@dga.gov.do

Art. 12.2Contact points for customs cooperation

Dirección General de Aduanas - Ventanilla Única de Comercio Exterior


: +809 547 7070

: gestionyprocesosvuce@dga.gov.do

https://vucerd.gob.do/

Ecuador

Art. 1.4Enquiry points

Ministerio de la Producción, Comercio Exterior e Inversiones, MPCEIP

https://www.produccion.gob.ec

+593 2 394-8760

El Servicio Nacional de Aduana del Ecuador, SENAE

https://www.aduana.gob.ec

+593 992227767

Servicio Ecuatoriano de Normalización, INEN

https://www.normalizacion.gob.ec

+593 223825960

Servicio de Acreditación Ecuatoriano, SAE

https://www.acreditacion.gob.ec

+593 2 245-4393

Agencia de Regulación y Control Fito y Zoosanitario, AGROCALIDAD

https://www.agrocalidad.gob.ec

+593 2 3828 860

Agencia Nacional de Regulación, Control y Vigilancia Sanitaria, ARCSA

https://www.controlsanitario.gob.ec

+593 4 3727 440

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Egypt

Art. 22.3Contact points for coordinating capacity building support

Under Secretary, Head of Central Department of World Trade Organization Affairs

Mrs. Iman Refaat Nasr

Agreements and Foreign Trade Sector, Ministry of Investment and Foreign Trade


New Administrative Capital - Government District

: +20 1003 414 516

: iman.r.nasr@gmail.com

: i.abdelsatar@tas.gov.eg

General Manager of WTO Rules Department

Mr. Mohamed El-Shahat El-Yamany

Agreements and Foreign Trade Sector, Ministry of Investment and Foreign Trade


New Administrative Capital - Government District

: +20 1001 962 242

: m.adly@tas.gov.eg

Head of Trade Facilitation Department

Mrs. Iman Fouad Gheith

Agreements and Foreign Trade Sector, Ministry of Investment and Foreign Trade


New Administrative Capital - Government District

: +20 1001 655 557

: iman_fouad@hotmail.com

: i.ghieth@tas.gov.eg

Art. 12.2Contact points for customs cooperation

Mr. Amr Aboelnour


Egyptian Customs Authority

: +20 1002627161

: a.aboelnour@customs.gov.eg

https://customs.gov.eg

Mrs. Eftekhar Khalaf


Egyptian Customs Authority

: +20 1015633933

: e.khalaf@customs.gov.eg

: Eftekharkhalaf.ek@gmail.com

https://customs.gov.eg

El Salvador

Art. 1.4Enquiry points

Banco Central de Reserva, CIEX El Salvador

cieximportaciones@bcr.gob.sv

ciexexportaciones@bcr.gob.sv

+503 2281 8000

<p>Alameda Juan Pablo II entre 15 y 17 Avenida Norte, San&nbsp;Salvador.</p>
Comisión Ejecutiva Portuaria Autónoma

administrador.web@cepa.gob.sv

+503 2537 1300

<p>Bulevar de los Héroes, Colonia Miramonte, Centro Comercial Metrocentro, Edificio Torre Roble, San Salvador, El Salvador</p>
Consejo Salvadoreño del Café

csc@csc.gob.sv

+503 2505 6600

+503 7572 2338

<p>Final de la 1° Av. Norte y 13 Calle Poniente. Santa Tecla, Instalaciones del MAG</p>
Dirección General de Aduanas

usuario@aduana.gob.sv

+503 2237 5182

<p>Carretera Panamericana, Km. 11 1/2 , Ilopango&nbsp;</p>
Dirección Nacional de Medicamentos

info@medicamentos.gob.sv

+503 2522 5000

<p>Blv. Merliot y Av. Jayaque, Edif. DNM, Urb. Jardines del Volcán,&nbsp;Santa Tecla, La Libertad, El Salvador</p>
Ministerio de Agricultura y Ganadería

info@mag.gob.sv

+503 2210 1700

<p>Final 1a. Avenida Norte, 13 Calle Oriente y Av. Manuel Gallardo. Santa Tecla, La Libertad. El Salvador</p>
Ministerio de Ambiente y Recursos Naturales

medioambiente@marn.gob.sv

+503 2132 6276

<p>Kilómetro 5½ Carretera A Santa Tecla, Calle y Colonia Las Mercedes, Edificios MARN San Salvador, El Salvador.</p>
Ministerio de Cultura

comunicaciones@cultura.gob.sv

+503 2501 4400

<p>Edificio A-5 Plan Maestro, Centro de Gobierno, Alameda Juan Pablo II y calle Guadalupe, San Salvador, El Salvador</p>
Ministerio de la Defensa Nacional

oir@mdn.mil.sv

direcciondelogistica@mdn.mil.sv

+503 2250 0134

<p><span style="color: rgb(32, 33, 36);">Estado Mayor, Alameda Manuel Enrique Araujo, San&nbsp;Salvador, El Salvador</span></p>
Ministerio de Economía

informacion@economia.gob.sv

+503 2590 5600

<p>Alameda Juan Pablo II y Calle Guadalupe, Centro de Gobierno, Complejo Plan Maestro Edificio C-1 y C-2. San Salvador, El&nbsp;Salvador.</p>
Ministerio de Gobernación y Desarrollo Territorial

oirmigob@gobernacion.gob.sv

+503 2527 7000

<p>9 Calle Poniente y 15 Av. Norte, Centro de Gobierno, San&nbsp;Salvador, El Salvador</p>
Ministerio de Salud

webmaster@salud.gob.sv

+503 2591 7000

<p>Calle Arce No.827, San Salvador, El Salvador</p>
Ministerio de Obras Públicas y Transporte

info@mop.gob.sv

+503 2528 3000

<p>Plantel La Lechuza, Carretera a Santa Tecla Km. 5 1/2, San&nbsp;Salvador, El Salvador</p>
Ministerio de Trabajo y Previsión Social

buzon.sugerencias@mtps.gob.sv

+503 2529 3700

<p>Alameda Juan Pablo II y 17 Ave. Nte. Edificios 2, 3 y 4, Centro de Gobierno, San Salvador, El Salvador</p>
Policía Nacional Civil, División Antinarcóticos

comunicacion.pnc@gmail.com

+503 2527 1000

<p>Policía Nacional Civil de El Salvador 6ta. Calle Oriente entre 8va y 10ma Ave. Sur # 42 Barrio La Vega, San Salvador, El Salvador, </p>
Tribunal de Apelaciones de los Impuestos Internos y Aduanas

tribunal.apelaciones@mh.gob.sv

+503 2244 4200

+503 2244 4206

<p>91ª. Avenida Norte No 205, entre 1ª. Y 3ª. Calle Poniente, Colonia Escalón, San Salvador, El Salvador</p>

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Eswatini

Art. 1.4Enquiry points

Eswatini Revenue Service

Ms. Lungile C. Dlamini

https://www.ers.org.sz

lcdlamini@ers.org.sz

+268 2406 4050

<p>Eswatini Revenue Authority, Portion 419 Of Farm 50, Along Mr103 Ezulwini Eswatini</p>
Ms Khetsiwe Dlamini

https://www.eswatinitradeportal.gov.sz

khetsiwekd@gmail.com

+268 2404 1808

<p>International Trade Department Ministry Of Commerce Industry and Trade Gwamile Street, between Eswatini Bank And Deputy Prime Minister’s Offices</p>

Art. 22.3Contact points for coordinating capacity building support

Co-Head of the Eswatini National Trade Facilitation Committee (NTFC) Secretariat

Lungile Portia Dlamini

Ministry of Commerce, Industry and Trade – International Trade Department


: +268 2404 1808

: +268 2404 1809

: mahlalelalp@yahoo.com

http://itdswaziland.org/

Art. 12.2Contact points for customs cooperation

Ms. Lungile C. Dlamini


Portion 419 Of Farm 50, Along Mr103
Ezulwini
Eswatini

: +268 2406 4050

: lcdlamini@ers.org.sz

http://www.ers.org.sz

Art. 11.17National transit coordinators

Lungile Mavuso


Eswatini Revenue Service

: +268 7606 3333

: LMavuso@ers.org.sz

Fiji

Art. 22.3Contact points for coordinating capacity building support

Manager Economic Research and Policy Analysis

Mr. Joseph Nainima

Ministry of Economy


Ro Lalabalavu House
370 Victoria Parade
Suva, Fiji

: +679 3307011

: joseph.nainima@govnet.gov.fj

Permanent Secretary for Industry, Trade and Tourism

Mr. Shaheen Ali

Ministry of Industry, Trade and Tourism


Level 3, Civic Towers,
Victoria Parade,
Suva, Fiji

: +679 3305411

: +679 9905898

: shaheen.ali@govnet.gov.fj

Chief Executive Officer of Fiji Revenue and Customs Services

Mr. Visvanath Das

Fiji Revenue and Customs Services


Fiji Revenue and Customs Services Complex
Building 3, Level 4
Corner Queen Elizabeth Drive and Ratu Sukuna Road
Nasese, Suva, Fiji

: +679 3243001

: +679 9907740

: vdas@frcs.org.fj

Permanent Representative for the Fijian Mission to the United Nations and other International Organisations in Geneva

Ms. Nazhat Shameem Khan

Ministry of Foreign Affairs


Administrative Building, Floor 6B
Rue de France 23
1202 Geneva
Switzerland

: +41 227330789

: +41 79 767 2760

: nskhan@fijiprunog.ch

Principal Adviser to the Chief Executive Officer

Mr. Robeen Chand

Fiji Revenue and Customs Services


Fiji Revenue and Customs Services Complex
Building 3, Level 4
Corner Queen Elizabeth Drive and Ratu Sukuna Road
Nasese, Suva, Fiji

: +679 3243367

: +679 9960411

: rchand002@frcs.org.fj

Acting Chief Executive Officer for Biosecurity Authority of Fiji

Mr. Surend Pratap

Biosecurity Authority of Fiji


Boulevard, Plaza 1, Level 3,
Ellery Street, Suva, Fiji

: +679 3312512

: spratap@baf.com.fj

Chief Executive Officer

Mr. Hasthika Dela

Fiji Ports Terminal Ltd


GPO Box 513,
Suva, Fiji

: +679 3279220

: +679 9907039

: hasthika@fijiports.com.fj

Chief Executive Officer

Mr. Vajira Piyasena

Fiji Ports Corporation Ltd


Muaiwalu House, Lot 1 Tofua street,
Walu Bay, Suva, Fiji

: +679 3312700

: +679 990 7102

: vajira@fijiports.com.fj

Executive Chairman

Mr. Faiz Khan

Fiji Airports


Nadi Airport, Fiji

: +679 6725777

: +679 9995246

: faizk@fijiairports.com.fj

Director Trade

Ms. Seema Sharma

Ministry of Industry, Trade and Tourism


Level 3, Civic Towers,
Victoria Parade, Suva, Fiji

: +679 3305411

: +679 3310816

: mahek.fj@gmail.com

Georgia

Art. 1.4Enquiry points

Information Center

info@rs.ge

+995 032 2 299 299

Centre provides information on services related to customs matters and procedures and is also available in English.
Contact information for specific service centers is available at:

https://rs.ge/Contact-en?cat=1&tab=1

Contact information for Customs Clearance Zones is available at:

https://rs.ge/Contact-en?cat=2&tab=1

Contact information for Customs Crossing Points is available at:

https://rs.ge/Contact-en?cat=3&tab=1

Art. 12.2Contact points for customs cooperation

Revenue Service - Ministry of Finance


16 V. Gorgasali str.
0105 Tbilisi
Georgia

: info@rs.ge

Customs Department of the Revenue Service - Ministry of Finance


4 Abzianidze Str.
0109, Tbilisi,
Georgia

: customs@rs.ge

International Relations Department Ministry of Finance


68A Kostava Street,
0179 Tbilisi,
Georgia

: international@rs.ge

Mr. Irakli Gegeshidze


4 Abzianidze Str.
0109, Tbilisi,
Georgia

: +995 (32) 2 26 11 58 , +995 (577) 055252

: i.gegeshidze@rs.ge

Mr. Otar Rikadze


4 Abzianidze Str.
0109, Tbilisi,
Georgia

: +995 (32) 2 26 11 58 , +995 (599) 040444

: o.rikadze@rs.ge

Ms. Tamar Sulaberidze


4 Abzianidze Str.
0109, Tbilisi,
Georgia

: +995 (32) 2 26 12 41 , +995 (599) 040440

: t.sulaberidze@rs.ge

Mr. Irakli Sokhadze


4 Abzianidze Str.
0109, Tbilisi,
Georgia

: +995 (32) 2 26 12 20 , +995 (599) 791040

: i.sokhadze@rs.ge

Mr. Samson Uridia


68A Kostava Street,
0179, Tbilisi,
Georgia

: +995 (32) 2262901, +995 (599) 434312

: s.uridia@rs.ge

Ghana

Art. 1.4Enquiry points

Ministry of Trade and Industry

Dilys Ankomah Boafo

https://moti.gov.gh/

dilysankomahboafo@gmail.com

db.ankomah@moti.gov.gh

Motichief@moti.gov.gh

+233 249909716

<p>All importing and Exporting Enquiries</p>

Art. 22.3Contact points for coordinating capacity building support

Deputy Chief Commercial Officer / Head of Trade Facilitation

KYEREMEH YEBOAH

Ministry of Trade and Industry


P.O.BOX MB 47, MINISTRIES, ACCRA
GPS ADDRESS: 1 TRADE DRIVE, GA 144-0045

: +233 54 277 2421

: melchigh@yahoo.com

: y.kyeremeh@moti.gov.gh

www.moti.gov.gh

Commercial Officer / Trade Facilitation Directorate

DILYS ANKOMAH BOAFO

Ministry of Trade and Industry


P.O.BOX MB 47, MINISTRIES, ACCRA
GPS ADDRESS: 1 TRADE DRIVE, GA 144-0045

: +233 24 990 9716

: dilysankomahboafo@gmail.com

: db.ankomah@moti.gov.gh

www.moti.gov.gh

Art. 12.2Contact points for customs cooperation

Smile Agbemenu


Ghana Revenue Authority - Customs division

: +233 248 378 185

: smile.agbemenu@gmail.com

https://www.gra.gov.gh/customs

Grenada

Art. 12.2Contact points for customs cooperation

Comptroller of Customs and Excise


Burn's Point
St. George's
Grenada

: +1 473 440 2239

: +1 473 440 2240

: gdcustoms@spiceisle.com

www.grenadacustoms.com

Art. 22.3Contact points for coordinating capacity building support

Director of Trade

Ministry of Trade


Financial Complex
Carenage
St. George's
Grenada

: +1 473 440 2101

: tradegrenada@gmail.com

: tradegrenada@gov.gd

www.tradegrenada.gd

Guatemala

Art. 1.4Enquiry points

Mynor Alarcón

malarcon@mineco.gob.gt

<p><br></p><p><br></p>
Rodolfo Mérida

rmerida@mineco.gob.gt

Ministerio de Economía

Portal de Comercio Exterior de Guatemala

https://comercioeinversionguate.gob.gt/

<p>Servicio único de información en materia de comercio exterior, Portal de Comercio Exterior de Guatemala&nbsp;(Fase</p><p>II de la futura Ventanilla Única de Comercio Exterior)</p>

Art. 12.2Contact points for customs cooperation

Lic. Edwin Curtidor Juárez


Departamento de Inteligencia Aduanera

: +502 2329-7070 ext 1334

: eocurtid@sat.gob.gt

Licda. Carla Rosaura Mejía Navas


Departamento de Inteligencia Aduanera

: +502 23297070 ext 1317

: crmejian@sat.gob.gt

Art. 22.3Contact points for coordinating capacity building support

Guyana

Art. 1.4Enquiry points

Art. 22.3Contact points for coordinating capacity building support

Director General

Mrs. Audrey Jardine-Waddell

Ministry of Foreign Affairs


Takuba Lodge,
254 South Road & Shiv Chanderpaul Drive, Georgetown,
GUYANA

: +592 226 1606-8

: +592 225 9192

: doft@minfor.gov.gy

https://www.minfor.gov.gy/

Foreign Service Officer III

Ms. Kerry Ann Karim

Ministry of Foreign Affairs


Takuba Lodge,
254 South Road & Shiv Chanderpaul Drive, Georgetown,
GUYANA

: +592 225 4916 / 226 1606-9 Ext. 316

: +592 225 9192

: kkarim@minfor.gov.gy

Commissioner-General

Mr. Godfrey Statia

Guyana Revenue Authority


200-201 Camp Street
Georgetown,
GUYANA

: +592 227 6060 or 227 8222 Ext. 2701

: cg@gra.gov.gy

Deputy Commissioner

Mr. Patrick Hyman

Guyana Revenue Authority


200-201 Camp Street
Georgetown,
GUYANA

: +592 227 6060 or 227 8222 Ext. 2600

: phyman@gra.gov.gy

http://www.gra.gov.gy/

Art. 12.2Contact points for customs cooperation

Commissioner-General Secretariat


Guyana Revenue Authority

: +592-227-6060 or +592-227-8222 - Ext: 2701-2705

: cgsecretariat@gra.gov.gy

www.gra.gov.gy

Honduras

Art. 1.4Enquiry points

Subsecretaria de Integración Económica y Comercio Exterior

https://sde.gob.hn/contactenos

+504 2235 8485

+504 2235 3700

La Subsecretaría de Integración Económica y Comercio Exterior es la responsable de garantizar el acceso en un 100% a los mercados internacionales y la efectividad del funcionamiento del régimen de comercio exterior.
Gerencia Nacional de Tecnología

https://www.aduanas.gob.hn

soporte@aduanas.gob.hn

info@aduanas.gob.hn

+504 2240 0800

Es la responsable de gestionar y gobernar la infraestructura tecnológica de la Administración Aduanera de Honduras, aplicando una adecuada gestión de riesgos, optimización de recursos y estándares internacionales, para ofrecer servicios informáticos eficientes que permitan la generación de valor, y … Read all Es la responsable de gestionar y gobernar la infraestructura tecnológica de la Administración Aduanera de Honduras, aplicando una adecuada gestión de riesgos, optimización de recursos y estándares internacionales, para ofrecer servicios informáticos eficientes que permitan la generación de valor, y contribuir de esta manera, con la facilitación del comercio, la recaudación, control y la seguridad de la cadena logística de comercio a fin de contribuir al desarrollo económico del país. Hide

Art. 12.2Contact points for customs cooperation

La Gerencia Nacional de Tecnología


Administración Aduanera de Honduras (ADUANAS)
Centro Cívico Gubernamental, Torre 1, Boulevard Juan Pablo II, Esquina República de Corea.

: +504 2240-0800

: soporte@aduanas.gob.hn

: info@aduanas.gob.hn

https://sde.gob.hn/contactenos

Art. 11.17National transit coordinators

Lic. Héctor Rubilio Méndez Rosales


Administración Aduanera de Honduras

: hmendez@aduanas.gob.hn

Lic. Angie Paola Orellana Buezo


Secretaría de Desarrollo Económico

: angie.orellana@sde.gob.hn

Art. 22.3Contact points for coordinating capacity building support

Hong Kong, China

Art. 1.4Enquiry points

Customs and Excise Department.

customsenquiry@customs.gov.hk

+852 2815 7711

For foods in general. Import and Export Clearance.
Census and Statistics Department

trade-declaration@censtatd.gov.hk

+852 2877 1818

Electronic Cargo Manifest Submission; Import and Export Declaration Lodgement; Trade Classification.
Agriculture, Fisheries and Conservation Department

mailbox@afcd.gov.hk

+852 2708 8885

Animals, Birds & Reptiles and Animal Products; Endangered Species of Animals and Plants; Genetically Modified Organisms; Live Food Animals (except Food Poultry); Live Food Poultry (Imported from Places other than Mainland China); Pesticides; Plants, Plant Pests and Soil; Protected Wild Animals; Toot… Read all Animals, Birds & Reptiles and Animal Products; Endangered Species of Animals and Plants; Genetically Modified Organisms; Live Food Animals (except Food Poultry); Live Food Poultry (Imported from Places other than Mainland China); Pesticides; Plants, Plant Pests and Soil; Protected Wild Animals; Toothfish Items Hide
Civil Engineering and Development Department

enquiry@cedd.gov.hk

+852 2762 5111

Explosives; Sand.
Customs and Excise Department

customsenquiry@customs.gov.hk

+852 2815 7711

<p>Alternative Smoking Products (transhipment);&nbsp;Controlled Chemicals; Motor Vehicles; Optical Disc Mastering and Replication Equipment; Prescribed Articles (Outboard Engines, Vehicles and Vehicle Parts); Dutiable Commodities (Liquor, Tobacco, Hydrocarbon Oil and Methyl Alcohol).</p>
Environmental Protection Department

enquiry@epd.gov.hk

+852 2838 3111

<p>Asbestos and Asbestos Containing Material; ElementalMaterials; Mercury and Mercury Mixtures; Non‑-pesticide Hazardous Chemicals; Ozone Depleting Substances (enquiries on the substances under control); Volatile Organic Compounds Containing Products; Waste (including Glass Container Waste;&nbsp;Haz… Read all <p>Asbestos and Asbestos Containing Material; ElementalMaterials; Mercury and Mercury Mixtures; Non‑-pesticide Hazardous Chemicals; Ozone Depleting Substances (enquiries on the substances under control); Volatile Organic Compounds Containing Products; Waste (including Glass Container Waste;&nbsp;Hazardous Waste, Regulated Waste Plastics and Waste Electrical and Electronic Equipment)</p> Hide
Food and Environmental Hygiene Department – Centre for Food Safety

enquiries@fehd.gov.hk

+852 2868 0000

Frozen Confections; Frozen or Chilled Meat, Poultry and Prohibited Meat; Game and Eggs; Live Food Poultry (Imported from Mainland China); Milk, Milk Beverage and Cream; Smokeless Tobacco Products.
Department of Health

enquiries@dh.gov.hk

+852 2961 8989

+852 2961 8991

<p> Alternative Smoking Products; Biological Materials; Chinese Herbal Medicines; Dangerous Drugs; Human Corpse; Pharmaceutical Products and Medicines; Proprietary Chinese Medicines; Radioactive Substances and Irradiating Apparatus</p><p> </p>
Office of the Communications Authority

license.rdd@ofca.gov.hk

+852 2961 6671

+852 2961 6724

Radiocommunications Transmitting Apparatus.
Trade and Industry Department

enquiry@tid.gov.hk

+852 2392 2922

Ozone Depleting Substances (enquiries on licence application); Pesticides (enquiries on licence application for methyl bromide only); Powdered Formula; Rice; Rough Diamonds; Strategic Commodities.

Art. 12.2Contact points for customs cooperation

Customs Drug Investigation Bureau


Head of Customs Drug Investigation Bureau
Customs and Excise Department
20/F, Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

: +852 3759 2888

: customs_ss_d@customs.gov.hk

Intelligence Bureau


Head of Intelligence Bureau
Customs and Excise Department
19/F, Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

: +852 3759 3223

: customs_ss_i@customs.gov.hk

Intellectual Property Investigation Bureau


Head of Intellectual Property Investigation Bureau
Customs and Excise Department
25/F, Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

: +852 3759 3008

: customs_ss_ip@customs.gov.hk

Customs and Excise Department


Customs Headquarters Building,
222 Java Road,
North Point,
Hong Kong China

: +852 2815 7711

: customsenquiry@customs.gov.hk

India

Art. 1.4Enquiry points

Indian Customs Electronic Gateway - CBIC ICEGATE

https://icegate.gov.in/contact_us.html

Compliance Information Portal – Provides links to the contact information of the enquiry points

https://cip.icegate.gov.in/#/pgs

Customs Nodal Officers for Grievance Redressal for faceless Assessment - CBIC

https://www.cbic.gov.in/htdocs-cbec/nodal-off...

Art. 12.2Contact points for customs cooperation

Mr. Amitabh Kumar


Ministry of Finance
Commissioner (Customs & Export Promotion)
Central Board of Indirect Taxes and Customs (CBIC)
Government of India

: +91 11 23092080

: commr.cus-cbec@nic.in

: amitabh.kumar@nic.in

Indonesia

Art. 1.4Enquiry points

National Committee on Trade Facilitation

https://insw.go.id/knfp

Art. 12.2Contact points for customs cooperation

Israel

Art. 1.4Enquiry points

Ministry of Economy and Industry

https://economy.gov.il/English/InternationalA...

Ministry of Agriculture and Rural Development – Foreign Trade

https://www.moag.gov.il/en/Ministrys%20Units/...

efratbe@moag.gov.il

Ministry of Health

Asher.salmon@moh.gov.il

Israel Customs International Department

international@customs.mof.gov.il

SaraBi@taxes.gov.il

The contact details of the competent authorities under the Free Import Order

https://www.gov.il/BlobFolder/guide/import_gu...

Art. 12.2Contact points for customs cooperation

Jamaica

Art. 1.4Enquiry points

Jamaica Customs Agency

Shandilayne Davis

http://www.jacustoms.gov.jm

Shandilayne.davis@jca.gov.jm

+1 876 750 3026

<p>All Customs related matters</p>

Chief Plant Quarantine/Produce Inspector - Ministry of Agriculture (Plant Quarantine Produce Inspection Branch)

Sanniel Wilson

sanniel.wilson@moa.gov.jm

+1 876 977 0637

+1 876 977 6401

<p>International Plant Production Convention (IPPC) related Matters</p>

Senior Plant Quarantine/ WTO-SPS Enquiry Point Officer - Ministry of Agriculture (Plant Quarantine Produce Inspection Branch)

Damian Rowe

damian.rowe@moa.gov.jm

+1 876 977 0637

+1 876 977 6401

<p>Main Enquiry Point</p>

Director of Commerce - Ministry of Industry, Investment and Commerce

Clifford Spencer

Clifford.spencer@miic.gov.jm

+1 876 968 7116

<p>Main Enquiry Point</p>

Director of Trade - Ministry of Industry, Investment and Commerce

Daenia Ashpole

daenia.ashpole@miic.gov.jm

+1 876 968 7116

<p>Main Enquiry Point</p>

JTIP Content Manager - The Trade Board Limited

Sharisa Buckle

sbuckle@tradeboard.gov.jm

+1 876 967 0507

<p>Main Enquiry Point</p>

Administrator - The Trade Board Limited

Treasure Anderson

tanderson@tradeboard.gov.jm

+1 876 967 0507

Art. 22.3Contact points for coordinating capacity building support

Chairperson of the Trade Facilitation Task Force

Mrs Patricia Francis

Trade Facilitation Task Force


C/O The Ministry of Industry, Commerce, Agriculture and Fisheries
4 St. Lucia Avenue
Kingston 5
Jamaica W.I.

: +1 876 967-0507

: +1 876 967 0674

: Patricia.r.francis@gmail.com

International Trade specialist

Daenia Ashpole

The Trade Facilitation Task Force


C/O The Ministry of Industry, Commerce, Agriculture and Fisheries
4 St. Lucia Avenue
Kingston 5
Jamaica W.I.

: +1 876 968-8495

: +1 876 469-2727

: daashpole@micaf.gov.jm

Minister/Deputy Permanent Representative

Mrs. Faith Mullings Williams

Permanent Mission of Jamaica


Avenue De France, 23
2nd Floor
1202 Geneva
Switzerland

: +41 22 908 07 60

: dpr@jamaicamission.ch

Legal Intern/ Project Assistant

Miss Indra Vincent

The Trade Facilitation Task Force


C/O The Ministry of Industry, Commerce, Agriculture and Fisheries
4 St. Lucia Avenue
Kingston 5
Jamaica W.I.

: +1 876 968-8707

: isvincent@micaf.gov.jm

Art. 12.2Contact points for customs cooperation

Kazakhstan

Art. 1.4Enquiry points

The State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan

https://kgd.gov.kz

Art. 12.2Contact points for customs cooperation

The State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan


Department of International Cooperation
010000 Nur-Sultan
11 Zhenis str.
Republic of Kazakhstan

: tfa_qazaqstan@kgd.gov.kz

http://kgd.gov.kz

Kenya

Art. 1.4Enquiry points

Art. 22.3Contact points for coordinating capacity building support

Principal Trade Development Officer

Daniel Wachira

State Department for Trade & Enterprise Development, Ministry of Industrialization, Trade & Enterprise Development


TelePosta Towers, Kenyatta Avenue, P.O. Box 30430 - 00100 GPO, Nairobi
Kenya

: +254 720 310983

: daniel.wachira@trade.go.ke

: wachiradk@gmail.com

www.trade.go.ke

Principal Trade Development Officer

Mathew Kamau

State Department for Trade & Enterprise Development, Ministry of Industrialization, Trade & Enterprise Development


TelePosta Towers, Kenyatta Avenue, P.O. Box 30430 - 00100 GPO, Nairobi,
Kenya

: +254 722 607960

: mathew.kamau@trade.go.ke

: matthew.kamau@gmail.com

www.trade.go.ke

Assistant Director of Trade

Rose Mongare

State Department for Trade & Enterprise Development, Ministry of Industrialization, Trade & Enterprise Development


TelePosta Towers, Kenyatta Avenue, P.O. Box 30430 - 00100 GPO, Nairobi,
Kenya

: +254 396256

: kemunto30@yahoo.com

www.trade.go.ke

Art. 12.2Contact points for customs cooperation

Art. 11.17National transit coordinators

Korea, Republic of

Art. 1.4Enquiry points

Korea Customs Service

http://www.customs.go.kr/call/main.do

kcsenquiry@customs.go.kr

+82-125

<p>For all goods</p>
Ministry of Agriculture, Food and Rural Affairs

wtoagri@korea.kr

+82-44-201-2080

Animals, Animal products, Plants and plant products (pests and diseases)
Ministry of Food and Drug Safety

wtokfda@korea.kr

+82-43-719-1564

Foods, Drugs, Medical devices, Cosmetics
Ministry of Oceans and Fisheries

wtomof@korea.kr

+82-44-200-5383

Fish, Crustaceans, Molluscs, Aquatic Invertebrates and their germ, Seaweed, Aquatic plants
Ministry of Science and ICT

http://trazom86@korea.kr

+82-31-644-7534

<p>Communication apparatus, Transmission apparatus, Radar apparatus, Parts</p>
Ministry of Climate, Energy and Environment

https://www.epeople.go.kr/petition/pps/pps.np...

+82 44 201 6063

<p>Chemical, Hazardous Chemical, Wastes, Hazardous Waste, Endangered Wild Life, Globally Endangered Wildlife</p>
Nuclear Safety and Security Commission

ydsong@korea.kr

+82-2-397-7376

Strategic Commodities, Nuclear Materials and Trigger List items under the NPT, Comprehensive Safeguards Agreement and Additional Protocol
Korean Agency for Technology and Standards

tbt@korea.kr

+82 43 870 5521

Electrical Appliances and Consumer Products, Children's Products

Art. 22.2Contact points and mechanism to request assistance

International Cooperation Division of Korea Customs Service


: +82 42 481 7975

: kcsicd@customs.go.kr

Art. 12.2Contact points for customs cooperation

Korea Customs Service


External Relations Division of Korea Customs Service

: +82-42-481-7965

: kcsmcd@korea.kr

Kuwait, the State of

Art. 1.4Enquiry points

Ministry of Commerce and Industry

Ayah AlEnezi

https://www.moci.gov.kw/en/

wto.moci@moci.gov.kw

+965 98900836

Art. 12.2Contact points for customs cooperation

Kyrgyz Republic

Art. 1.4Enquiry points

Ministry of economy of the Kyrgyz Republic

https://mineconom.gov.kg/ru

mail@mineconom.gov.kg

+996 312 620535

State enterprise "Single window Center for foreign trade"

https://trade.kg/

info@trade.k

Art. 12.2Contact points for customs cooperation

Ms. Marta Baitakova


4a, Baitik Batyr str.,
720020 Bishkek,
Kyrgyz Republic

: +996 312 510651

: +996 312 512463

: paper@customs.gov.kg

www.customs.kg

Art. 22.3Contact points for coordinating capacity building support

Head of Representative office of Ministry of Economy and Commerce of the Kyrgyz Republic in Geneva on the WTO issues

Mr. Nurbek Maksutov

Representative office of Ministry of Economy and Commerce of the Kyrgyz Republic in Geneva on the WTO issues


: +41 22 707 92 20

: kyrgyz.mission.wto@gmail.com

Head of WTO issues Unit of the Ministry of Economy and Commerce of the Kyrgyz Republic/Member of the Secretariat for the National Trade Facilitation Council

Ms. Ormonova Syiadat

Ministry of Economy and Commerce of the Kyrgyz Republic


106, Chui Avenue, 720002,
Bisgkek City, Kyrgyz Republic

: +996 312 620535

: wtoreferencecenter.kgz@gmail.com

Head of the Secretariat for the National Trade Facilitation Council

Mr. Aidar Samykbaev

Ministry of Economy and Commerce of the Kyrgyz Republic


106, Chui Avenue, 720002,
Bisgkek City, Kyrgyz Republic

: +996 312 620535

: supt.kg@mail.ru

Coordinator of the Secretariat for the National Trade Facilitation Council

Mr. Zair Konurbaev

Ministry of Economy and Commerce of the Kyrgyz Republic


106, Chui Avenue, 720002,
Bisgkek City, Kyrgyz Republic

: +996 312 620535

: supt.kg@mail.ru

Macao, China

Art. 1.4Enquiry points

Macao Customs service

https://www.gov.mo/zh-hant/services/ps-1452/

Import, Export and transit Clearance
Municipal Affairs Bureau

https://www.gov.mo/zh-hant/services/ps-1102/

Live animals, meat, animal products, fish, crustaceans and molluscs, vegetables, live plants and mushroom spawn
Health Bureau

https://www.gov.mo/zh-hant/services/ps-1570/

https://www.gov.mo/zh-hant/services/ps-1564/

https://www.gov.mo/zh-hant/services/ps-1575/

Narcotic drugs and psychotropic substances; pharmaceutical products and medicines (including western medicines and Chinese proprietary medicines); milk modified for infant feeding; diagnostic and laboratory reagents; pesticides; essential oil; therapeutic preparations for use on the hair; and chemic… Read all Narcotic drugs and psychotropic substances; pharmaceutical products and medicines (including western medicines and Chinese proprietary medicines); milk modified for infant feeding; diagnostic and laboratory reagents; pesticides; essential oil; therapeutic preparations for use on the hair; and chemicals, chemical fertilisers, colouring matter and dyes. Hide
Economic and Technological Development Bureau

https://www.gov.mo/zh-hant/services/ps-1320/

https://www.gov.mo/zh-hant/services/ps-1319/

Alcoholic beverages, tobacco and petroleum products; optical disc manufacturing equipment and raw materials; ozone-depleting substances; endangered species of animals and plants; narcotic drugs and psychotropic substances (controlled chemicals of 1988 un convention).
Macao Post and Telecommunications Bureau

https://www.gov.mo/zh-hant/services/ps-1852/

Telecommunication and radiocommunication apparatus
Macao Security Police

https://www.gov.mo/zh-hant/services/ps-1501/

Arms and ammunition, and explosives

Art. 12.2Contact points for customs cooperation

Macao Customs Service


Rua S. Tiago da Barra, Doca D. Carlos I, SW, Macao
Macao, China

: +853 8490 0501

: +853 8490 0508

: dfapf@customs.gov.mo

Malaysia

Art. 1.4Enquiry points

Royal Malaysian Customs Department (RMCD)

https://www.customs.gov.my

ccc@customs.gov.my

+60 1 300 888 500

Art. 12.2Contact points for customs cooperation

Director - Royal Malaysian Customs Department (RMCD)


Corporate Planning Division

: internationalaffairs@customs.gov.my

Maldives

Art. 1.4Enquiry points

Ministry of Economic Development - Policy Planning Section - Government of Maldives

international@trade.gov.mv

+960 332 3368

Art. 22.3Contact points for coordinating capacity building support

Director

Ahmed Ifthikhar

Policy Coordination Unit


: ahmed.ifthikhar@trade.gov.mv

Art. 12.2Contact points for customs cooperation

Fathimath Zeeniya


: fathimath.zeeniya@customs.gov.mv

Mauritius

Art. 1.4Enquiry points

Ministry of Industry, Commerce and Consumer Protection (Commerce Division)

https://commerce.govmu.org/English/Pages/defa...

mcom@govmu.org

+230 40513699

Ministry of Agro Industry and Food Security (National Plant Protection Office)

https://agriculture.govmu.org/

moa-pathology@govmu.org

+230 464 4872

Art. 12.2Contact points for customs cooperation

MRA, Customs


: Customs@mra.mu

Art. 22.3Contact points for coordinating capacity building support

Director, Trade Policy

Mr. Narainduth Boodhoo

International Trade Division Ministry of Foreign Affairs, Regional Integration and International Trade


3rd Floor, Fooks House
Bourbon Street
Port Louis
Mauritius

: +230 2602911

: sunilboodhoo59@gmail.com

Trade Policy Analyst

Mrs. Butonkee Naznin

International Trade Division Ministry of Foreign Affairs, Regional Integration and International Trade


3rd Floor, Fooks House
Bourbon Street
Port Louis
Mauritius

: +230 2602920

: nbutonkee@govmu.org

Principal Trade Policy Analyst

Mr. Danandjay Luximon

International Trade Division Ministry of Foreign Affairs, Regional Integration and International Trade


3rd Floor, Fooks House
Bourbon Street
Port Louis
Mauritius

: +230 2602914

: vidan-2@yahoo.com

Deputy Financial Secretary

Mr. Gerard Pascal Bussier

Ministry of Finance and Economic Development


Ground Floor, Old Government Centre
Port Louis
Mauritius

: +230 2601300 (Ext 0701)

: gbussier@mail.gov.mu

Counsellor

Mr. Parasram Gopaul


37-39 Rue de Vermont
1202 Geneva
Switzerland

: +41 22 734 8550

: pgopaul@govmu.org

: genevamis@govmu.org

Mexico

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Secretaría de Hacienda y Crédito Público


Servicio de Administración Tributaria
Administración General de Aduanas

: internacionales@sat.gob.mx

Secretaría de Hacienda y Crédito Público


Servicio de Administración Tributaria
Administración General de Auditoría de Comercio Exterior

: internacionalesAGACE@sat.gob.mx

Moldova, Republic of

Art. 1.4Enquiry points

Customs service of the Republic of Moldova

https://www.customs.gov.md/en/content/e-servi...

vama@customs.gov.md

callcenter@customs.gov.md

+373 22 574 111

<p>All the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be enquired here</p>
Ministry of Economy and Infrastructure

https://mei.gov.md/ro

mineconcom@mec.gov.md

ministerul@mec.gov.md

+373 22 250 500

<p>All the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be enquired here</p>
National Agency for Food Safety

https://ansa.gov.md/ro/content/import-export

info@ansa.gov.md

+373 22 294 730

<p>All the necessary information related to SPS import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be enquired here</p>
Other SPS and TBT related enquiry points

https://spsims.wto.org/en/EnquiryPointsNotifi...

https://tbtims.wto.org/en/NationalEnquiryPoin...

<p>SPS and Technical Barriers to Trade Information Management System WTO, Moldovan Enquiry points</p>
Ministry of Finance and Fiscal service of the Republic of Moldova information on internal environmental pollution tax

https://mf.gov.md/ro

https://www.fisc.md/poluare.aspx

cancelaria@mf.gov.md

Ministry of Agriculture, Rural Development and Environment

https://www.madrm.gov.md

madrm@madrm.gov.md

Art. 22.3Contact points for coordinating capacity building support

Expert

Mrs. Diana Levcenco

The Secretariat of the Economic Council to the Prime Minister/ National Trade Facilitation Committee


MD-2033, mun. Chişinău, Piaţa Marii Adunări Naţionale, 1
Republic of Moldova

: +373 22250424

: +373 22250373

: diana.levcenco@gov.md

: consecon@gov.md

Head of Trade regimes and bilateral economic cooperation Division/Deputy Head of International Cooperation Department

Mrs. Cristina Ceban

Ministry of Economy and Infrastructure of the Republic of Moldova


MD-2033, mun. Chişinău, Piaţa Marii Adunări Naţionale, 1
Republic of Moldova

: +373 22250611

: +373 22234064

: cristina.ceban@mei.gov.md

Art. 12.2Contact points for customs cooperation

Customs service of the Republic of Moldova (special Section for administrative assistance)


: +373 22 57 41 11

: vama@customs.gov.md ; callcenter@customs.gov.md

http://www.customs.gov.md/en/content/e-services

Mongolia

Art. 1.4Enquiry points

Customs General Administration of Mongolia

https://www.customs.gov.mn/en

icd.mcga@gmail.com

Art. 22.3Contact points for coordinating capacity building support

Director General

Oyu Vasha

Ministry of Foreign Affairs of Mongolia


Foreign Trade and Economic Cooperation Department
Ministry of Foreign Affairs of Mongolia
Peace Avenue-7A
Ulaanbaatar 14210
Mongolia

: +976 51 262085

: dep07-1@mfa.gov.mn

: dep07@mgfa.gov.mn

Art. 12.2Contact points for customs cooperation

International Cooperation Division Mongolian Customs General Administration


: +976-11350064

: +976-11350064

: icd@customs.gov.mn

Art. 11.17National transit coordinators

Munkhnasan E.


Ministry of Road and Transport Development of Mongolia

: +976 51 263171

: +976 11 312315

: munkhnasan@mrtd.gov.mn

Montenegro

Art. 1.4Enquiry points

Ministry of Economy

https://www.minekon.gov.me/ministarstvo

trade.facilitation@mek.gov.me

<p>Enquiries on trade policy and all the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be required here</p>
Ministry of Finance

https://www.mif.gov.me/ministarstvo

mf@mif.gov.me

snezana.vujanovic@mif.gov.me

+382 20 242 835

<p>All the necessary information related to customs procedures as well as trade facilitation issues may be required here</p>
Customs Administration

https://www.upravacarina.me/uprava

scpp@carina.gov.me

<p>All the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be required here</p>
National Authority for Food Safety, Veterinary and Phytosanitary Issues

https://www.ubh.gov.me

zorka.prljevic@ubh.gov.me

<p>All the necessary information related to import, export or transit procedures under SPS rules</p>
Ministry of Agriculture and Rural Development

https://www.mpr.gov.me

kristina.lapcevic@mpr.gov.me

<p>All the necessary information related to import, export or transit procedures for agricultural products, except SPS issues</p>

Art. 12.2Contact points for customs cooperation

Marija Bulajic Ŝkuletić


PR Manager of Customs Administration

: +382 20 442 009

: +382 20 620 459

: pr.sluzba@carina.gov.me


Department for International Cooperation and European Integration

: +382 20 442 022

: +382 20 620 459

: azra.becovic@carina.me

Morocco

Art. 1.4Enquiry points

Directeur des Relations Commerciales Internationales

M. Youssef ZAHOUI

https://www.mcinet.gov.ma/fr/content/commerce...

yzahoui@mcinet.gov.ma

+212537736074

<p>Ministère de l'Industrie, et du Commerce&nbsp;</p><p>Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p>

Chef de la Division des Relations Commerciales Multilatérales

M. Othmane Maktoum

https://www.mcinet.gov.ma/fr/content/commerce...

omaktoum@mcinet.gov.ma

+212655405171

<p>Ministère de l'Industrie, et du Commerce - Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p>

Chef de la Division et de la Facilitation Commerciale

M. Brahim AIT ADDI

https://www.mcinet.gov.ma/ce/

baitaddi@mcinet.gov.ma

+212 659510458

<p>Ministère de l'Industrie, de l'Investissement, du Commerce et de l'Economie Numérique/Direction Générale du Commerce</p>

Chef du service de la Logistique et des Procédures

Mme. Fatima BOUTARBOUCH

https://www.mcinet.gov.ma/ce/

mbenaguid@mcinet.gov.ma

+212 668815070

<p>Ministère de l'Industrie, de l'Investissement, du Commerce et de l'Economie Numérique/Direction Générale du Commerce</p>

Cadre chargé de la Facilitation Commerciale

Mme. Loubna MARAHATI

https://www.mcinet.gov.ma/ce/

lmarahati@mcinet.gov.ma

+212 668817494

<p>Ministère de l'Industrie, de l'Investissement, du Commerce et de l'Economie Numérique/Direction Générale du Commerce</p>

Art. 12.2Contact points for customs cooperation

Administration des Douanes et Impôts Indirects


Direction des Etudes et de la Coopération Internationale

: +212 (0)5 37 57 93 28

: +212 (0)5 37 57 93 29

: a.said@douane.gov.ma

http://www.douane.gov.ma/web/guest

Art. 22.3Contact points for coordinating capacity building support

Directeur de la Défense et de la Règlementation Commerciale

Said HASSANI MAGHRAOUI

Ministère de l’Industrie, de, du Commerce et de l’Economie Verte et Numérique/


Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc

: +212673707683

: +212 5 37 73 51 43

: smaghraoui@mcinet.gov.ma

http://www.mcinet.gov.ma/ce/

Chef de la Division de la Réglementation et de la Facilitation commerciale

Ait Addi BRAHIM

Ministère de l’Industrie, de, du Commerce et de l’Economie Verte et Numérique/


Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc

: +212659510458

: +212 5 37 73 51 43

: baitaddi@mcinet.gov.ma

http://www.mcinet.gov.ma/ce/

Chef de service de la Logistique et des Procédures

Mohammed BENAGUD

Ministère de l’Industrie, de, du Commerce et de l’Economie Verte et Numérique/


Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc

: +212 6 73 70 76 83

: +212 5 37 73 51 43

: mbenaguid@mcinet.gov.ma

http://www.mcinet.gov.ma/ce/

Chargé de la Logistique et procédures

Marahati LOUBNA

Ministère de l’Industrie, de, du Commerce et de l’Economie Verte et Numérique/


Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc

: +212 6 73 70 76 83

: +212 5 37 73 51 43

: lmarahati@mcinet.gov.ma

http://www.mcinet.gov.ma/ce/

Namibia

Art. 1.4Enquiry points

Namibia Revenue Agency (NAMRA)

Office of the Commissioner: Customs & Excise

https://www.namra.org.na/

Shivute@mof.gov.na

Erna.Tjombonde@mof.gov.na

Mulemwa.Kawana@namra.org.na

+264-61-4330111

<p>All the official correspondence must be addressed to the Office of the Commissioner</p>

Namibian Standards Institution

Ms. Lahya Hambinga

https://www.nsi.com.na/

HambingaL@nsi.com.na

+264-61-386400

+264-61-386449

Ministry of Agriculture, Fisheries, Water and Land Reform

Mr. Mesag Mulunga

https://www.mawlr.gov.na

Namibia.NEPSPS@mawlr.gov.na

+264-61-208-7766

Art. 22.3Contact points for coordinating capacity building support

Senior Policy Analyst: Trade & Investment

Roberth SIMON

Namibia Trade Forum


Namibia Trade Forum House
15 Eugene Marais Street, Eros
Windhoek
P.O. Box 5342 Ausspanplatz

: +264 61 235327

: +264 0886560042

: roberth.simon@ntf.org.na

www.ntf.org.na

Deputy Director – Trade Facilitation Division

Susan BEUKES

NAMRA/Namibia Customs


Ministry of Finance Headquarters

: +264 61 2092091

: Susan.Beukes@mof.gov.na

Art. 12.2Contact points for customs cooperation

Office of the Commissioner: Customs & Excise


All the official correspondence must be addressed to the Office of the Commissioner

: +264-61-2092259

: Sam.SHIVUTE@namra.org.na

: Erna.Tjombonde@namra.org.na ; Mulemwa.Kawana@namra.org.na

Art. 11.17National transit coordinators

Mr. Abner David


Senior Manager: Border Control and Operational Compliance
Namibia Revenue Agency

: +264 811460852

: Abner.David@namra.org.na

Nicaragua

Art. 1.4Enquiry points

Dirección General de Servicios Aduaneros (DGA)

consultas@dga.gob.ni

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Ricardo Somarriba Reyes

ricardo.somarriba@ipsa.gob.ni

Exportación de productos y subproductos vegetales

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Ramón Ernesto Noguera Garcia

ramon.noguera@ipsa.gob.ni

Exportación de productos y subproductos vegetales

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Ileana Duarte

ileana.duarte@ipsa.gob.ni

Exportación de productos y subproductos de origen animal:

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Wilmer Juárez

wilmer.juarez@ipsa.gob.ni

Exportación de animales vivos

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Armel Duarte

armel.duarte@ipsa.gob.ni

Exportación de animales vivos

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Jairo Flores

jairo.flores@ipsa.gob.ni

Importación y tránsito de Productos Agropecuarios e Insumos agrícolas no tóxicos:

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Dr. Marcos Vinicio Castillo Arceyu

marcos.castillo@ipsa.gob.ni

Importación y exportación de insumos Pecuarios, Registro, renovación, inspecciones a fabricantes nacionales y extranjeros de medicamentos veterinarios; importadores, exportadoras, distribuidoras, farmacias veterinarias, establecimientos menores. Regencia

Instituto de Protección y Sanidad Agropecuaria (IPSA)

Lic. Ligia del Carmen Cerrato

ligia.cerrato@ipsa.gob.ni

+505 2298 1330

Registro, renovación, de alimentos, inspecciones a fabricantes de productos utilizados en alimentación animal nacionales y extranjeros; importadoras, exportadoras, distribuidoras de alimentos para animales

Centro de Trámite de las Exportaciones (CETREX)

Lic. Xiomara Mena R.

xmena@cetrex.gob.ni

+505 2248 3808

Comisión Nacional de Registro y Control de Sustancias Tóxicas (CNRCST)

Margina Quiroz (Asistente Ejecutiva)

Mquiroz@sepres.gob.ni

+505 2228 2002

Ministerio de Salud (MINSA)

Lic. Martha Ligia Rosales Granera

dgrs@minsa.gob.ni

+505 2264 7630

Dirección General de Regulación Sanitaria

Ministerio de Salud (MINSA)

Ricardo Noé Orozco Cruz

dra@minsa.gob.ni

+505 2264 7630

Alimentos

Ministerio de Salud (MINSA)

Carla Vanessa Delgado Martínez

farmaciadir@minsa.gob.ni

+505 2264 7630

Farmacia

Ministerio de Salud (MINSA)

Byron Ronaldo Medrano López

dismed@minsa.gob.ni

+505 2264 7630

Dispositivos médicos

Empresa Portuaria Nacional (EPN)

Ing. Pablo Gerald Lopez Solis

dismed@minsa.gob.nipsolis@corinto.epn.com.ni

+505 2342 2312

Administración Portuaria de Corinto

Empresa Portuaria Nacional (EPN)

Lic. Xochilt Anielka Victor Estrada

xvictor@sanjuan.epn.com.ni

+505 2568 2336

Administración Portuaria San Juan del Sur

Empresa Portuaria Nacional (EPN)

Lic. Blas Antonio Hernández Mendoza

bhernandez@bluefields.epn.com.ni

+505 25722668

Administración Portuaria El Bluff-Bluefields

Empresa Portuaria Nacional (EPN)

Ing. Oscar José Simons Mejía

osimons@pcabezas.epn.com.ni

+505 25722668

Administración Portuaria Puerto Cabezas

Ministerio del Ambiente y Recursos Naturales (MARENA)

Elisa Marenco

emarenco@marena.gob.ni

cap@marena.gob.n

+505 2233 1112

Oficina de Atención e Información al Público

Ministerio del Ambiente y Recursos Naturales (MARENA)

René Castellón

rcastellon@marena.gob.ni

+505 2233 1112

Comercio internacional de especies de vida silvestre

Art. 12.2Contact points for customs cooperation

Eddy Medrano Soto


: +505 2248 3500

: ems@dga.gob.ni

Art. 22.3Contact points for coordinating capacity building support

Nigeria

Art. 1.4Enquiry points

National Trade Facilitation Secretariat

Abdullahi Usman

http://Federal Ministry of Industry, Trade an...

abdulcpl68@gmail.com

+234 8035899896

Art. 22.3Contact points for coordinating capacity building support

Secretary National Trade Facilitation Committee

Abdullahi Usman

Federal Ministry of Industry, Trade and Investment (FMITI)


Old Federal Secretariat Area 1, Garki Abuja

: +234 8035899896

: Abdulcpl68@yahoo.com

https://www.fmiti.gov.ng

Senior Commercial Officer

Oludayo Okewole

Federal Ministry of Industry, Trade and Investment (FMITI)


Old Federal Secretariat Area 1, Garki Abuja

: +234 8034230540

: dayookewole@yahoo.com

https://www.fmiti.gov.ng

Art. 12.2Contact points for customs cooperation

North Macedonia

Art. 1.4Enquiry points

Custom Administration of the Republic of Macedonia

enquiry.point@customs.gov.mk

Art. 12.2Contact points for customs cooperation

Contact body for the exchange of information is established within the Customs Administration and is available on the following email address:


: enquiry.point@customs.gov.mk

Oman

Art. 1.4Enquiry points

Oman Customs - Directorate General of Customs

https://www.customs.gov.om

support@customs.gov.om

+968 24349000

Ministry of Agriculture and Fisheries Wealth

info@maf.gov.om

Ministry of Commerce and Industry

info@moci.gov.om

Ministry of Environment and Climate Affaires - International Cooperation Department

http://www.meca.gov.om

icd@meca.gov.om

+968 24404817

+968 24404818

Art. 12.2Contact points for customs cooperation

Directorate General of Customs


Customs Cooperation

: +968 24521054

: customs.admin@rop.gov.om

www.customs.gov.om

Pakistan

Art. 1.4Enquiry points

Naseer Ahmad - Director (Trade Policy)

http://www.commerce.gov.pk

naseerahmad211@yahoo.com

+92 51 920 7678

Import and Export Policy and Procedures
Afshan Uroos - Assistant Manager (Trade Development Authority of Pakistan - Strategic Policy Review)

http://www.tdap.gov.pk

afshan.uroos@tdap.gov.pk

+92 21 9920 1527

Rules of origin certification
Ali Bux Soomro – Director - Ministry of Science and Technology (Pakistan Standards & Quality Control Authority)

http://www.most.gov.pk

http://www.psqca.com.pk

soomroali@yahoo.com

+92 21 9926 1840

+92 33 3519 2766

Inspection of Goods Quality
Muhammad Hamood-ur-Rauf – Director - National Tariff Commission

http://www.ntc.gov.pk

soomroali@yahoo.com

+92 51 921 8968

+92 33 6599 2441

Tariff Information
Shahbaz Latif – Deputy Director - Ministry of Communication- Road Transport

http://www.communication.gov.pk

Shahbaz_latifmirza@yahoo.com

+92 51 925 0442

+92 332 4268596 (cell)

Traffic in Transit
Javed Humayun – Senior Joint Secretary - Ministry of National Food Security & Research

http://www.mnfsr.gov.pk

jsnfsr@yahoo.com

humayunjevd@yahoo.com

+92 51 920 8376

+92 33 3519 2766

Agriculture related issues
Dr. Muhammad Alyas – Director - Ministry of National Food Security & Research (Animal Quarantine Department)

http://www.mnfsr.gov.pk

aqddepartment@gmail.com

+92 21 3455 2679

SPS requirements

Art. 12.2Contact points for customs cooperation

Federal Board of Revenue, Government of Pakistan, Islamabad


: +92 5192 17469

: sec.int.customs@fbr.gov.pk

Art. 22.3Contact points for coordinating capacity building support

Joint Secretary (WTO)

Ms. Aisha Humera Moriani

Ministry of Commerce


WTO Wing, Ministry of Commerce,
Government of Pakistan, Islamabad

: +92 5192 02107

: jswtocommerce@gmail.com

Panama

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Ministro de Comercio e Industrias

S.E. Julio A. Moltó A.

Ministerio de Comercio e Industrias


Plaza Edison, Sector el Paical, Pisos 3
Panamá

Jefa de Negociaciones Comerciales Internacionales

Licenciada Linda Castillo R.

Ministerio de Comercio e Industrias


Plaza Edison, Sector el Paical, Pisos 2, Oficina de Negociaciones Comerciales
Panamá

: +507 560 5987

: Licastillo@mici.gob.pa

Directora General de Administración de Tratados Comerciales Internacionales

Licenciada Ruth A. Harding A.

Ministerio de Comercio e Industrias


Plaza Edison, Sector el Paical, Pisos 2, Oficina de Negociaciones Comerciales
Panamá

: +507 560 5989

: rharding@mici.gob.pa

Coordinadora Técnica de Facilitación del Comercio y Analista Económico de Acceso de Administración de Tratados Comerciales Internacionales

Licenciada Dania E. Villarreal

Ministerio de Comercio e Industrias


Plaza Edison, Sector el Paical, Pisos 2, Oficina de Negociaciones Comerciales
Panamá

: +507 560 5996

: dvillarreal@mici.gob.pa

Papua New Guinea

Art. 1.4Enquiry points

National Trade Portal

National Trade Office

http://www.nto.gov.pg

help-desk@nto.gov.pg

+675 301 6600

Trade Officer, Infrastructure & development Trade Coordination & Facilitation

Suzzanne Ningiga

sningiga@nto.gov.pg

+675 77005098

Senior Trade Officer, Infrastructure & development Trade Coordination & Facilitation

Jonathan Marum

jmarum@nto.gov.pg

+675 771784169

Paraguay

Art. 1.4Enquiry points

Dirección Nacional de Ingresos Tributarios, Servicio de Atención al Usuario

https://csi.aduana.gov.py/sau/

sau@aduana.gov.py

+595 21 413 4100

Ministerio de Industria y Comercio

https://www.vue.org.py/

atn@vue.gov.py

+595 21 513 533

Art. 12.2Contact points for customs cooperation

Ramón Gómez


Director de Relaciones Internacionales
Dirección Nacional de Aduanas

: +59 521 4134150

: esilva@dnit.gov.py

www.dnit.gov.py

Pedro Galeano


Coordinador
Direccion Nacional de Ingresos Tributarios

: pgaleano@dnit.gov.py

www.dnit.gov.py

Art. 22.3Contact points for coordinating capacity building support

Peru

Art. 1.4Enquiry points

Superintendencia Nacional de Aduanas y de Administración Tributaria - SUNAT

https://www.sunat.gob.pe/institucional/contac...

https://www.sunat.gob.pe/institucional/contac...

Autoridad Portuaria Nacional – APN

https://www.apn.gob.pe/site/contactenos.aspx

Servicio Nacional Forestal y de Fauna Silvestre – SERFOR del Ministerio de Agricultura y Riego

https://www.serfor.gob.pe/somos-serfor/direct...

https://www.serfor.gob.pe/wp-content/uploads/...

Dirección General de Salud Ambiental e Inocuidad Alimentaria – DIGESA del Ministerio de Salud

https://www.digesa.minsa.gob.pe/contactenos/c...

https://www.digesa.minsa.gob.pe/institucional...

Organismo Nacional de Sanidad Pesquera – SANIPES del Ministerio de la Producción

https://www.sanipes.gob.pe/web/index.php/es/a...

https://www.sanipes.gob.pe/cartadeservicio/ce...

Instituto Peruano de Energía Nuclear – IPEN del Ministerio de Energía y Minas

https://www.ipen.gob.pe

https://www.transparencia.gob.pe/enlaces/pte_...

https://www.peru.gob.pe/directorio/pep_direct...

Superintendencia Nacional de Control de Servicios de Seguridad, Armas, Municiones y Explosivos de Uso Civil - SUCAMEC

https://www.sucamec.gob.pe/web/index.php/serv...

Ministerio de Energía y Minas - MINEM

https://www.minem.gob.pe/_contactos.php

Superintendencia Nacional de Migraciones

https://www.migraciones.gob.pe/index.php/cont...

Dirección General de Capitanías y Guardacostas - DICAPI

https://www.dicapi.mil.pe/contactenos.html

Art. 22.3Contact points for coordinating capacity building support

Director de Asistencia para el Comercio Exterior

Sr. Diego Sebastian Llosa Velasquez

Ministerio de Comercio Exterior y Turismo - MINCETUR


Calle Uno Oeste N° 050, Urbanización, Corpac,
San Isidro, Lima,
Perú

: +51 1 5136100 Anexo 1213

: dllosa@mincetur.gob.pe

Jefe de la División de Procesos de Salida de la Gerencia de Regímenes y Servicios Aduaneros de la Superintendencia Nacional de Aduanas y de Administración Tributaria

Sra. Carmen Renee Quiñones Chumpitaz

Superintendencia Nacional de Aduanas y de Administración Tributaria – SUNAT


Av. Agustín Gamarra No. 680,
Callao,
Lima
Perú

: +51 1 6343600 Anexo 20399/28063

: cquinone@sunat.gob.pe

Director de la Dirección General de Facilitación del Comercio Exterior del Vice Ministerio de Comercio Exterior

Sr. Francisco José Ruiz Zamudio

Ministerio de Comercio Exterior y Turismo - MINCETUR


Calle Uno Oeste N° 050, Urbanización, Corpac, San Isidro,
Lima,
Perú

: +51 1 5136100 Anexo 1641

: fruiz@mincetur.gob.pe

Consejero en la Representación Permanente del Perú ante los Organismos Internacionales con sede en Ginebra

Sr. Gerald Pajuelo Ponce

Representación Permanente del Perú ante los Organismos Internacionales con sede en Ginebra


Avenue Louis Casaï 71
1216 Cointrin
Suiza

: +41 22 791 77 36

: +41 78 84 35 667

: +41 22 79 17 729

: gpajuelo@onuperu.org

: misionperu@onuperu.org

Profesional de la Dirección de Regulación y Normatividad del Ministerio de Transportes y Comunicaciones

Sr. Jesús Tapia Tarrillo

Ministerio de Transportes y Comunicaciones


Jr. Zorritos 1203 CP. 15082 -
Perú

: +511 615 7800 Anexo 6943

: jtapia@mtc.gob.pe

Profesional de la Dirección de Facilitación del Comercio Exterior del Vice Ministerio de Comercio Exterior

Sra. Ingrid Haydee Huapaya Puicon

Ministerio de Comercio Exterior y Turismo - MINCETUR


Calle Uno Oeste N° 050, Urbanización, Corpac, San Isidro,
Lima, Perú

: +511 513 6100 Anexo 1650

: ihuapaya@mincetur.gob.pe

Art. 12.2Contact points for customs cooperation

Rafael Mallea Valdivia


Av. Gamarra No 680, Callao,
Lima – Perú

: +5116343600 - Anexo 20058

: rmallea@sunat.gob.pe

Philippines

Art. 1.4Enquiry points

Bureau of Customs - Customer Assistance & Response Service (BOC-Cares)

boc.cares@customs.gov.ph

Twitter: @CustomsPH

Facebook: Bureau of Customs PH
Philippine National Single Window

helpdesk@mail.nsw.gov.ph

+632 705 6000

Assessment and Operations Coordinating Group

odc.aocg@customs.gov.ph

+632 527 4580

Art. 12.2Contact points for customs cooperation

Bureau of Customs-Assessment and Operations Coordinating Group (AOCG)


: +632 527 4580

: ptfcsecretariat@customs.gov.ph ; odc.aocg@customs.gov.ph

Qatar

Art. 1.4Enquiry points

Inquiries and complaints related to the General Authority of Customs’ procedures can be sent to:

cp@customs.gov.qa

General Authority of Customs International Cooperation Department

Qatar Customs/ General Authority of Customs

https://www.customs.gov.qa

cp@customs.gov.qa

+97444457457

Art. 12.2Contact points for customs cooperation

General Authority of Customs International Cooperation Department


: +97444457457

: cp@customs.gov.qa

https://customs.gov.qa

Saint Kitts and Nevis

Art. 1.4Enquiry points

Ministry of International Trade, Industry, Commerce and Consumer Affairs

https://miticca.gov.kn

foreigntrade@gov.kn

+1 869 467 1203

<p>The Federation of St. Kitts and Nevis has the centralized WTO Enquire and Notification Point located in the Ministry of International Trade, Industry, Commerce and Consumer Affairs.</p>

Art. 12.2Contact points for customs cooperation

Comptroller of Customs


St. Kitts and Nevis Customs and Excise Department
P.O. Box 1
Bird Rock
Basseterre
St. Kitts

: +1 (869) 466 7227

: +1 (869) 465 8519

: officecomptroller@skncustoms.com

Art. 22.3Contact points for coordinating capacity building support

Permanent Secretary

Mrs. Jasemin Weekes

Ministry of International Trade


2nd Floor Nagico Building
Bladens Commercial Development
Basseterre
St. Kitts and Nevis

: +1 869 467 1069

: +1 869 465 1778

: Jasemin.weekes@gov.kn

Director of Bureau of Standards

Mr. Stuart LapLace

Ministry of International Trade


2nd Floor Nagico Building
Bladens Commercial Development
Basseterre
St. Kitts and Nevis

: +1 869 467 1244

: +1 869 465 1778

: stuart.laplace@gov.kn

Comptroller of Customs

Mr. Kennedy De Silva

Ministry of Finance: St. Kitts and Nevis Customs and Excise Department


P. O. Box 1
Bird Rock
Basseterre
St. Kitts and Nevis

: +1 869 466 7227

: +1 869 465 8519

: kennedydesilva@skncustoms.kn

Saint Lucia

Art. 1.4Enquiry points

Assistant Comptroller (ACP) Trade - Department of Customs and Excise

https://www.customs.gov.lc

pchicot@customs.gov.lc

+1 758 468 4802

Information Officer - Communication Information Centre (CIC) - Department of Commerce, International Trade, Investment, Enterprise Development and Consumer Affairs

Lydia.dariah@govt.lc

+1 758 468 4219

+1 758 484 1464

Art. 22.3Contact points for coordinating capacity building support

Permanent Secretary and Chair of the NTFC

Mrs. Sophia Alfay-Henry

Ministry of Commerce, Manufacturing, Business Development, Cooperatives and Consumer Affairs


4th Fl., Heraldine Rock Building, Waterfront, Castries,
Saint Lucia

: +1 758 468 4202

: +1 758 468-4218

: +1 758 468 7347

: sophia.henry@govt.lc

: mincommerce@govt.lc

www.commerce.gov.lc

Director of International Trade

Mr. Ricky Jn Baptiste

Ministry of External Affairs, International Trade, Civil Aviation and Diaspora Affairs


Level 5, Bay Walk, Rodney Bay, Gros Islet,
Saint Lucia

: +1 758 468 4586

: +1 758 468 4519

: +1 758 452 7427

: ricky.jnbaptiste@govt.lc

: external@govt.lc

https://externalaffairs.gov.lc

Deputy Director of International Trade and Focal Point for Trade Facilitation

Ms. Lydia Dariah

Ministry of External Affairs, International Trade, Civil Aviation and Diaspora Affairs


Level 5, Bay Walk, Rodney Bay, Gros Islet,
Saint Lucia

: +1 758 468 4588

: +1 758 468 4519

: +1 758 452 7427

: lydia.dariah@govt.lc

: external@govt.lc

https://externalaffairs.gov.lc

Art. 12.2Contact points for customs cooperation

Saint Vincent and the Grenadines

Art. 22.3Contact points for coordinating capacity building support

Permanent Secretary

Mrs. Sandy Peters-Phillips

Ministry of Foreign Affairs, Trade and Commerce


3rd Floor Administrative Building,
Kingstown,
St. Vincent and the Grenadines

: +1 784 456 2060

: +1 784 456 2610

: office.foreignaffairs@mail.gov.vc

Trade Facilitation Officer

Ms. Kathy John

Ministry of Foreign Affairs, Trade and Commerce


3rd Floor Administrative Building,
Kingstown,
St. Vincent and the Grenadines

: +1 784 485 6260

: +1 784 456 2610

: Kathy.john@gov.vc

Chargé d’Affaires and Head of Mission

Mr. Stephen Fevrier

Permanent Delegation of the OECS


Rue Pré-de-la-Bichette 1
Geneva 1202, Switzerland

: +41 22 730 1745

: +41 22 733 2670

: stephen.fevrier@oecs.int

https://oecs.org/

Art. 12.2Contact points for customs cooperation

Mr. Selwyn Da Silva


Comptroller of Customs and Excise (ag)
Customs House
Upper Bay street
Kingstown, St. Vincent and the Grenadines

: +1 784 457 2421

: +1 784 457 2711

: ced@customs.gov.vc

Samoa

Art. 1.4Enquiry points

Ministry of Customs and Revenue

http://www.revenue.gov.ws

Info_services@revenue.gov.ws

+685 21561

<p>Import and Export</p>
Ministry of Agriculture and Fisheries (Quarantine Division)

http://www.samoaquarantine.gov.ws

mariem.malaki@maf.gov.ws

quarantine.info@maf.gov.ws

+685 20924

<p>Quarantine service</p>
Samoa Ports Authority

http://www.spasamoa.ws

info@spasamoa.ws

+685 64400

<p> International Port Service</p><p> </p>
Ministry of Foreign Affairs and Trade

http://www.mfat.gov.ws

noumea@mfat.gov.ws

nella@mfat.gov.ws

+685 21171

<p> Trade Agreements</p><p> </p>

Art. 12.2Contact points for customs cooperation

Ms. Talaitupu Lia Taefu


Ministry of Customs and Revenue
Customs Service Building, Matautu Tai, P.O. Box 44,
Apia,
Samoa

: +685 21561

: +685 21563

: tlia@revenue.gov.ws

Mr. Rodney Lui Yuen


Ministry of Customs and Revenue
Customs Service Building, Matautu Tai, P.O. Box 44,
Apia, Samoa

: +685 21561

: +685 21563

: rluiyuen@revenue.gov.ws

Saudi Arabia, Kingdom of

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Seychelles

Art. 1.4Enquiry points

Trade Division of the Ministry of Finance, National Planning and Trade

https://tradeportal.sc

enquirywto@finance.gov.sc

Art. 12.2Contact points for customs cooperation

Mr. Paul Barrack


: +248 4393754

: paul.barrack@src.gov.sc

Art. 22.3Contact points for coordinating capacity building support

Director General Responsible for Trade

Mr. Ricky Barbe

Ministry for Finance, National Planning & Trade


Trade Division, 2nd Floor Maison Esplanade Rue Pierre de Possession, Ministry of Finance, National Planning and Trade

: +2484382135

: ricky.barbe@finance.gov.sc

https://www.tradeportal.sc/

Singapore

Art. 1.4Enquiry points

Contact Information for Singapore Customs

https://www.customs.gov.sg/contact-us

Contact for Competent Authorities

http://www.customs.gov.sg/businesses/national...

Art. 12.2Contact points for customs cooperation

Head, International Relations


: customs_international@customs.gov.sg

South Africa

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Sri Lanka

Art. 1.4Enquiry points

Sri Lanka Customs (Under the Right to Information Act)

Mrs. S.A.L. Samarasekara

http://www.customs.gov.lk

info@customs.gov.lk

+94 11 2221517

<p>Senior Deputy Director of Customs/ Information Officertoms Enquiry Point</p>

Art. 22.3Contact points for coordinating capacity building support

Ambassador/PR to the WTO

Mr. R.G.S Wijesekara

Permanent Mission of Sri Lanka to the WTO


56, rue de Moillebeau
1209 Geneva
Switzerland

: +41 22 919 12 58

: +41 22 734 9084

: prwto@lankamission.org

https://www.lankamission.org/

Senior Deputy Director of Customs - Head of Trade Facilitation

Mr. A. W. L. C. Weerakoon

Sri Lanka Customs


No. 40, Customs House, Main Street,
Colombo 11,
Sri Lanka

: +94 71 445 0012

: +94 11 244 6361

: lalweerakoon@yahoo.com.sg

https://www.customs.gov.lk

Additional Director General of Customs

Mr. C. S. A. Chandrasekare

Sri Lanka Customs


No. 40, Customs House, Main Street,
Colombo 11, Sri Lanka

: +94 11 222 1760

: +94 11 233 3161

: achalacustoms@gmail.com

www.ntfc.lk

Art. 12.2Contact points for customs cooperation

Mr. Wimal S. K. Liyanagama


Sri Lanka Customs (Customs International Affairs Division)

: +94 11 2143434

: ciad@customs.gov.lk

www.customs.gov.lk

Chinese Taipei

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Department of Planning, Customs Administration, Ministry of Finance


: +886 2 25546596

: +886 2 25508112

: international@customs.gov.tw

Department of Investigation, Customs Administration, Ministry of Finance


: +886 2 25546555

: +886 2 25508036

: iis@customs.gov.tw

Art. 22.2Contact points and mechanism to request assistance

Customs Administration, Ministry of Finance


: international@customs.gov.tw

Tajikistan

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Customs Services under the Government of the Republic of Tajikistan


: +992 37 221 22 35

: +992 37 223 26 27

: info@customs.tj

www.customs.tj

Art. 22.3Contact points for coordinating capacity building support

Chief Specialist of the WTO Affairs Department

Unusov Davlat

Ministry of Economic Development and Trade


Bokhtar 37, Dushanbe,
Tajikistan

: +992 372 21 60 03

: +992 907 57 37 49

: +992 372 27 88 57

: davlat_yunuszoda@mail.ru

Second Secretary

Rukniddini Lutfullo

Permanent Mission of Tajikistan to the UNOG


Chemin William Barbey 37,
1292 Pregny-Chambesy
Switzerland

: +41 22 734 11 40

: +33 605 97 90 65

: +41 22 734 11 58

: rukniddin210190@mail.ru

Consultant of the NTFC

Najibulloi Zaydullo

Permanent Technical Secretariat of the NTFC


Bokhtar 37, Dushanbe,
Tajikistan

: +992 372 51 01 70

: +992 881 11 22 12

: +992 372 27 88 57

: najib_eko11@mail.ru

Thailand

Art. 1.4Enquiry points

Department of Livestock Development Animal Feed and Veterinary Products Control

afvc2@dld.go.th

Department of Agriculture

https://www.doa.go.th/doaecc/

National Bureau of Agricultural Commodity and Food Standards

https://tas.acfs.go.th/nsw/

Department of Military Industry

https://did.mod.go.th/Home.aspx

Department of National Parks, Wildlife and Plant Conservation

https://www.dnp.go.th

Electrical and Electronics Institute

https://www.thaieei.com/2013/th/contactus01.p...

Department of Medical Sciences

https://blqs.dmsc.moph.go.th/

Office of Atoms for Peace

http://www.oap.go.th

Port Authority of Thailand

https://www.port.co.th/

Department of Disease Control

https://ddc.moph.go.th/index.php

+66 2 547 1422

National Broadcasting and Telecommunication Commission

https://broadcast.nbtc.go.th/contact/

Federation of Thai Industries

https://www.fti.or.th/ติดต่อเรา/...

Products and Services
Customs Department - Customs Care Center

Call: 1164

Excise Department

excise_hotline@excise.go.th

+66 2 6686618

Hotline 1713
Department of National Parks, Wildlife and Plant Conservation

iwt_cites@dnp.go.th

+66 2 5614838

Division of Wild Fauna and Flora Protection
Royal Forest Department

+66 2 5792391

Department of Livestock Development Bureau of Livestock Standards and Certification

https://certify.dld.go.th/certify/index.php/t...

+66 2 6534444

Animal Feed and Veterinary Products Control

https://afvc.dld.go.th

+66 2 1590406

Department of Agriculture

https://www.doa.go.th/psco

+66 2 5796133

<p>Plant Standard and Certification Division</p>
Department of Agriculture Easy Contact Center

doa.ecc@doa.in.th

+66 2 5794652

Facebook Fanpage
https://www.facebook.com/doa.ecc

Division of Standard Control

National Bureau of Agricultural Commodity and Food Standards

https://tas.acfs.go.th/nsw/index.php?option=c...

permitacfs@gmail.com

+66 2 5612277

Department of Military Industry - Defence Industry and Energy Center

https://did.mod.go.th/Contact.aspx

+66 2 2414094

Industrial Estate Authority of Thailand

https://www.ieat.go.th/contact-us

+66 2 2530561

Office of the Cane and Sugar Board

https://www.ocsb.go.th

+66 2 3543443

Department of industrial works - Hazardous Substances Control Bureau

https://reg3.diw.go.th/haz/

+66 2 2024225 7

Department of primary Industries and Mines

+66 2 2023560

Mining Concession Granting Management Division, Metallurgical Licensing and Mineral Business Group
Department of primary Industries and Mines

+66 2 2023596

Strategy and Planning Division, International Cooperation Group
The Board of Investment of Thailand - Investment Promotion Division 1-5

head@boi.go.th

+66 2 5538111

Department of energy Business

+66 2 7944102

+66 2 7944120

Bureau of Business Service and Fuel Stockpile
Department of Medical Sciences

https://blqs.dmsc.moph.go.th/

+66 2 9510000

<p>Bureau of Laboratory Quality Standards</p>
Office of Atoms for Peace

https://www.oap.go.th

<p>One Stop Service Room 103 1st Floor, Building 1 16 Vibhavadi Rangsit Road Ladyao Chatuchak Bangkok 10900</p>
Port Authority of Thailand

https://www.port.co.th/

info@port.co.th

Department of Foreign Trade

https://www.dft.go.th

+66 2 5474734

<p>Agreement Merchandise Administration and Trade Measure Division</p>
Department of Foreign Trade

https://www.dft.go.th

+66 2 5474838

<p>Bureau of Foreign Trade Service</p>
Department of Foreign Trade

https://www.dft.go.th

+66 2 5475101

<p>Merchandise Trade Administration Division</p>
Department of Foreign Trade

https://www.dft.go.th

+66 2 5474833

<p>Rice Trade Administration Division</p>
Department of Internal Trade

+66 2 5075520

Bureau of Inspection and Operation
Department of Disease Control

https://www.thaiantialcohol.com

+66 2 5903342

<p>Compliant Center</p>
National Broadcasting and Telecommunication Commission

https://www.nbtc.go.th

+66 2 2710151 60

<p>Radio Communication Licensing Bureau</p>

Art. 12.2Contact points for customs cooperation

Mr. Pipat Sirijumrasskul


Customs Intelligence Center (CIC),
Thai Customs Department
Ministry of Finance
1 Suntornkosa Road, Khlong Toei,
Bangkok 10110 Thailand

: +662 667 6752

: intelligence@customs.go.th

www.customs.go.th

Tonga

Art. 1.4Enquiry points

Chief Executive Officer - Ministry of Revenue and Customs

Mr. Michael Cokanasiga

http://www.revenue.gov.to

mcokanasiga@gmail.com

+676 7400660

+676 7400662

<p>Import and Export Policy and Procedures</p><p>Rules of origin certification, Customs clearance, Tariff Information and Inspection of Goods Quality</p>

Senior Assistant Deputy Chief Executive Officer Policy and Planning Section - Ministry of Revenue and Customs

Mr. Esafe Huni

mapz.manuofetoa@gmail.com

+676 7400650

<p>Import and Export Policy and Procedures</p>

Deputy Chief Executive Officer - Revenue Management Division - Ministry of Revenue and Customs

Mr. Mapa Manuofetoa

http://www.revenue.gov.to

mapz.manuofetoa@gmail.com

+676 7400650

<p>Customs Clearance</p>

Deputy Chief Executive Officer Border Management Division - Ministry of Revenue and Customs

Mr. Sau Niulala

sp.niulala@gmail.com

+676 7400650

<p>Inspection of Goods Quality</p>

Deputy Chief Executive Officer Trade Partnership Division – Ministry of Revenue and Customs

Mrs. Faleola Ika

faleolam@gmail.com

+676 7400650

<p>Rules of origin certification, tariff information</p>

Chief Executive Officer – Ministry of Agriculture, Food and Forests

Mr. Elisaia Ika

elisaia.ika@gmail.com

+676 7401115

+676 7401100

<p>SPS requirements</p>

Senior Quarantine Inspector - Ministry of Agriculture, Food and Forests

Mr. Semi Hausia

https://maff.gov.to

shausia@maff.gov.to

+676 24257

+676 8728324

<p>SPS requirements</p>

Chief Executive Officer - Ministry of Fisheries

Mr. Vailala Malolo

http://www.tongafish.gov.to

vailalam@yahoo.com

+676 7401201

<p>Import and Export Policy and Procedures for Fisheries</p>

Fisheries Officer - Ministry of Fisheries

Ms. Angela Vivili

http://www.tongafish.gov.to

angelavivili43@gmail.com

+676 7401248

<p>Import and Export Policy and Procedures for Fisheries</p>

Chief Executive Officer - Ministry of Commerce, Consumer, Trade, Innovation and Labour

Mrs. Distaquaine Tuihalamaka

http://www.mcctil.gov.to

distaquainet@mcctil.gov.to

ceo@mcctil.gov.to

+ 676 7400105

<p>TBT Enquiry Point</p>

Deputy Chief Executive Officer - Ministry of Commerce, Consumer, Trade, Innovation and Labour

Mrs. Esterlina Alipate

http://www.mcctil.gov.to

esterlinaa@mcctil.gov.to

+676 7400104

<p>TBT Enquiry Point</p>

Art. 22.3Contact points for coordinating capacity building support

CEO for Revenue and Customs

Mr. Michael Cokanasiga

Ministry of Revenue and Customs


Ma’ufanga
Kingdom of Tonga

: +676 7400660

: +676 7400652

: mcokanasiga@gmail.com

Chief Executive Officer

Mrs. Distaquaine Tu‘ihalamaka

Ministry of Commerce, Consumer, Trade, Innovation and Labour


P.O. Box 110
Nuku'alofa
Kingdom of Tonga

: +676 7400105

: distaquainet@mcctil.gov.to ; ceo@mcctil.gov.to

Chief Executive Officer

Mrs. Distaquaine Tu‘ihalamaka

Ministry of Commerce, Consumer, Trade, Innovation and Labour


P.O. Box 110
Nuku'alofa
Kingdom of Tonga

: +676 7400105

: distaquainet@mcctil.gov.to ; ceo@mcctil.gov.to

Ambassador

H.E. Mrs. Titilupe Fanetupouvava'u TU'IVAKANO

Embassy of the Kingdom of Tonga


36 Molyneux Street
GB-London W1K 5BQ
United Kingdom

: +44 207 724 5828

: +44 207 723 9074

: office@tongahighcom.co.uk

Art. 12.2Contact points for customs cooperation

Trinidad and Tobago

Art. 1.4Enquiry points

Customs and Excise Division, Ministry of Finance - Comptroller

Ms. Yasmin Harris

http://www.customs.gov.tt

policyunit@customs.gov.tt

+1-868-625-3311

Art. 22.3Contact points for coordinating capacity building support

Senior Economist

Ms. Krystal Harrylal

Ministry of Trade, Investment and Tourism


Level 14, Nicholas Tower
63-65 Independence Square
Port of Spain
Republic of Trinidad and Tobago

: +1 868 627 0057

: Krystal.Harrylal@gov.tt

Programme Coordinator

Ms. Kaanita Shah

Ministry of Trade, Investment and Tourism


Level 14, Nicholas Tower
63-65 Independence Square
Port of Spain
Republic of Trinidad and Tobago

: +1 868 623 2931

: kaanita.shah@gov.tt

Assistant Director

Ms. Hemawatee Sharma


Level 14, Eric Williams Financial Building
Independence Square
Port of Spain
Republic of Trinidad and Tobago

: + 1 868 225 4700

: Hema.Sharma@planning.gov.tt

Collector, Customs & Excise

Ms. Devala Gosine

Customs and Excise Division


Government Plaza
Ajax Street
Port of Spain
Republic of Trinidad and Tobago

: + 1 868 355 2910

: devala.gosine@customs.gov.tt

Chargé d'Affaires a.i.

Ms. Allison E. St. Brice

Permanent Mission of the Republic of Trinidad and Tobago to the Office of the United Nations, Geneva


37-39 Rue de Vermont
1202 Geneva, Switzerland

: + 41 22 918 0380

: +41 22 918 0390

: bricea@foreign.gov.tt

Art. 11.17National transit coordinators

Ms. Devala Gosine


Customs and Excise Division
Government Plaza
Ajax Street
Port of Spain
Republic of Trinidad and Tobago

: + 1 868 355 2910

: devala.gosine@customs.gov.tt

Art. 12.2Contact points for customs cooperation

Ms. Yasmin Harris,


Customs and Excise Division, Ministry of Finance

: +1 868 625 3311

: compt@customs.gov.tt

www.customs.gov.tt

Tunisia

Art. 1.4Enquiry points

Ministère du commerce et de développement des exportations - Directrice chargée du système commercial multilatéral et des relations avec l'OMC

Mme. Fatma Brahim

mincom.brc@tunisia.gov.tn

fatma.brahim@tunisia.gov.tn

+216 71 354 446

+216 71 354 434

Direction générale des douanes - Général des douanes

M. Sami Belhaj Jrad

ble@douane.gov.tn

dg.dgd@ douane.gov.tn

+216 98133626

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Türkiye

Art. 1.4Enquiry points

Ministry of Trade

https://vatandas.gtb.gov.tr/

<p>General enquiry website for questions of import, export and transit procedures</p>

Art. 12.2Contact points for customs cooperation

Bulent Orhan TUREL


: +90 312 204 90 00

: b.turel@ticaret.gov.tr

Ukraine

Art. 1.4Enquiry points

Ministry of Economy, Environment and Agriculture of Ukraine

ep@kmu.gov.ua

+38044 596 68 39

<p>Enquiry point on issues covered by paragraph 1.1 of the Article 1 of the Agreement on Trade Facilitation</p>

Art. 22.3Contact points for coordinating capacity building support

Director

Mr. Vyacheslav Tsymbal

Department for Market Access and Cooperation with the WTO - Ministry of Economic Development and Trade of Ukraine


12/2 M. Hrushevs’kyi Street,
Kyiv, 01008
Ukraine

: +38 044 596 68 02

: +38 044 286 03 21

: tsymbal@me.gov.ua

Deputy Director

Mr. Vitaliy Kunatenko

Department for Market Access and Cooperation with the WTO - Ministry of Economic Development and Trade of Ukraine


12/2 M. Hrushevs’kyi Street,
Kyiv, 01008
Ukraine

: +38 044 596 67 40

: +38 044 286 03 21

: kunatenko@me.gov.ua

First Secretary

Mr. Andrii Khadarin

Permanent Mission of Ukraine to the UNO Branch and other International Organizations in Geneva


14, rue de l’Orangerie,
1202 Geneva
Switzerland

: +41 229 19 87 34

: andrii.khadarin@mfa.gov.ua

Art. 12.2Contact points for customs cooperation

State Customs Service of Ukraine


: +38 044 481 20 42

: post@customs.gov.ua

Department for Organization of Customs Formalities


: +38 044 247 27 80

: domk@customs.gov.ua

Customs Risk Profiling Department


: +38 044 247 28 26

: targeting@customs.gov.ua

Department on Customs Audit and Registration of Persons


: +38 044 481 19 35

: ustat@customs.gov.ua

Department for Combating Smuggling and Violations of Customs Rules


: +38 (044) 247-26-56

: dkpmp@customs.gov.ua

Art. 11.17National transit coordinators

Sergii Demchenko


State Customs Service of Ukraine
st. 11 Degtyarivska Str.,
Kyiv 04119
Ukraine

: +38 044 247 26 75

: sergii.demchenko@customs.gov.ua


Secretariat of the Cabinet of Ministers of Ukraine
12/2 M. Hrushevskogo str.,
Kyiv 01008
Ukraine

: tradepolicy@kmu.gov.ua

United Arab Emirates

Art. 1.4Enquiry points

Federal Authority for Identity, Citizenship, Customs and Port Security

https://www.fca.gov.ae/en/Pages/ContactToGM.a...

fca@fca.gov.ae

+971 2 6979700

+971 4 3119900

Art. 12.2Contact points for customs cooperation

Customs International Relations Department


: +971 4 3119900

: IR@fca.gov.ae

https://www.fca.gov.ae/en/Home/Pages/default.aspx

Trade Negotiations & International Organizations Dept.


: +971 2 6131491

: TNIO@economy.ae

www.moec.gov.ae

Uruguay

Art. 1.4Enquiry points

Foreign Trade Department

Alvaro Palmigiani

apalmi@aduanas.gub.uy

Art. 12.2Contact points for customs cooperation

Vanuatu

Art. 1.4Enquiry points

Art. 12.2Contact points for customs cooperation

Art. 22.3Contact points for coordinating capacity building support

Director

Mr. Joe Pakoa Lui

Ministry of Foreign Affairs, International Cooperation & External Trade


PMB 9030,Independence Park Garden, Port Vila

: +678 7774880

: jpakoa@vanuatu.gov.vu

https://mfaicet.gov.vu/

Head Multilateral Trade Division

Mrs Bettyrose Kaltapau

Ministry of Foreign Affairs, International Cooperation & External Trade


PMB 9030,Independence Park Garden, Port Vila

: +678 7302868

: bbuas@vanuatu.gov.vu

https://mfaicet.gov.vu/

Venezuela, Bolivarian Republic of

Art. 1.4Enquiry points

Director de Asuntos Bilaterales del Ministerio del Poder Popular de Comercio Exterior

Roland Alfredo Betancourt Egui

https://www.mincoex.com

wtovenezuela@gmail.com

+58 412 3914888

Art. 12.2Contact points for customs cooperation

Viet Nam

Art. 1.4Enquiry points

General Department of Viet Nam Customs

Mr. Tran Duc Hung

https://www.vietnamtradeportal.gov.vn/

vntradeportal@customs.gov.vn

+84 24 39440833

Art. 12.2Contact points for customs cooperation

Zimbabwe

Art. 1.4Enquiry points

Commissioner Customs and Excise - Zimbabwe Revenue Authority

Mr Batsirai D. Chadzingwa

https://www.zimra.co.zw

bchadzingwa@zimra.co.zw

+263 242 758891

+263 712 424 749

The Permanent Secretary - Ministry of Industry and Commerce

Dr Mavis Sibanda

mic@mic.gov.zw

+263 242 707540

The Permanent Secretary - Ministry of Finance and Economic Development

Mr George Guvamatanga

+263 24 2794571-9

The Permanent Secretary - Ministry of Transport and Infrastructure Development

Engineer Amos Marawa

info@transcom.gov.zw

+263 24 2700991-9

The Permanent Secretary - Ministry of Mines and Mining Development

Mr Onesimo M. Moyo

+263 24 2798772

Director Environmental Health - Ministry of Health and Child Care - Port Heath

denvironmentalhealth@mohcc.gov.zw

Chief Director - Department of Veterinary Services

Dr Josphat Nyika

nyika06@gmail.com

+263 242 707381

Chief Director - Plant Quarantine

Mr Nhamo Mudada

mudadan@gmail.com

pd.hq@drss.gov.zw

+263 242 704531

Director General - Medicine Control Authority of Zimbabwe

Mr Richard T. Rukwata

mcaz@mcaz.co.zw

+263 24 2736981

The Chief Executive Officer - National Biotechnology Authority

Mr Deckster Savadye

+263 24 2782155

Director General - Zimbabwe Parks & Wildlife Management Authority (ZIM PARKS)

Dr F. U. Mangwanya

https://www.zimparks.org.zw

cites@zimparks.org.zw

fmangwanya@zimparks.org.zw

+263 24 2707 625

+263 772 104 397

Art. 22.3Contact points for coordinating capacity building support

Chief Director, Economic Cooperation, International Trade and Diaspora

Rudo M. Faranisi (Mrs)

Ministry of Foreign Affairs and International Trade


P.O. Box 4240
Munhumutapa Building
Samora Machael Avenue/Sam Nujoma Street,
Harare, Zimbabwe

: +263 242 793 373

: +263 772 150 635

: rmfaranisi@yahoo.co.uk

www.zimfa.gov.zw

Commissioner Customs and Excise

Batsirai Denford Chadzingwa (Mr.)

Zimbabwe Revenue Authority


Head Office, 6th Floor ZB Centre,
Cnr First Street & Kwame Nkrumah Ave
P.O. Box 4360
Harare, Zimbabwe

: +263 242 752 969

: +263 712 424 749

: bchadzingwa@zimra.co.zw

www.zimra.co.zw

Head Technical Services and Risk Management

Innocent Chikuni (Mr.)

Zimbabwe Revenue Authority


Head Office, 6th Floor ZB Centre,
Cnr First Street & Kwame Nkrumah Ave
P.O. Box 4360
Harare, Zimbabwe

: +263 242 790811

: +263 712 614 224

: ichikuni@zimra.co.zw

www.zimra.gov.zw

Art. 12.2Contact points for customs cooperation

Rutendo Mapani


6th Floor, ZB Centre, Cnr First Street/Kwame Nkrumah Avenue, P.O. Box 4360, Harare, Zimbabwe

: +263 242 758891

: +263 772 152 511

: rmapani@zimra.co.zw

Art. 11.17National transit coordinators

Alick M. Mutandiro


Head Office, 6th Floor ZB Centre,
Cnr First Street & Kwame Nkrumah Ave
P.O. Box 4360
Harare, Zimbabwe

: +263 242 752 969

: +263 712 431 686

: +263 242 792 113

: amutandiro@zimra.co.zw

www.zimra.co.zw

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