Burkina Faso
| Articles |
1.3.1
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1.3.2
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1.3.3
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1.3.4
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|---|---|
| Indicative date of implementation | 31 December 2024 |
| Definitive date of implementation | 31 December 2025 |
| Deadline for extension request, if required | 2 October 2025 |
| Assistance required for implementation |
• Designate appropriate agencies or departments • Train staff (including cross-training) on core competencies • Train personnel on service delivery • Train staff on enquiry point management • Establish quality control standards and procedures, including fixed timelines • Develop guidelines to cover the entire procedure (from the receipt of the request through to the dispatching of responses to the requesting party) • Development and use of communication templates • Establishing quality control standards and procedures, including fixed timelines for replies • Acquisition of ICT and other equipment |
| Donor / Agency | Not yet notified |
| Progress reported | Not yet notified |