Coordonnées des points d'information
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Afrique du Sud |
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SARS South African Revenue Service
Call Centre |
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Albanie |
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| Direction générale des douanes - Section du service d'assistance | Ce site et ce point d'information donnent des renseignements de caractère général sur les activités et les opérations des Douanes. | |
Allemagne |
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| Generalzolldirektion, Direktion II, Zentrale Auskunft Central Customs Authority, Directorate II, Central Information Unit | <p>Private individuals</p> | |
| Generalzolldirektion, Direktion II, Zentrale Auskunft Central Customs Authority, Directorate II, Central Information Unit | <p>Economic operators</p> | |
| Generalzolldirektion, Direktion II, Zentrale Auskunft Central Customs Authority, Directorate II, Central Information Unit | <p>Enquiries in English</p> | |
Angola |
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Mr. Ãngelo Silva
National Trade Facilitation Committee Secretariat |
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Mrs. Kátia Miguel
NTFC Executive Secretariat Assistant |
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Ms. Naima Coelho
NTFC Executive Secretariat Assistan |
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Antigua et Barbuda |
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| Customs and Excise Division, Ministry of Finance and Corporate Governance | ||
Arabie saoudite, Royaume de |
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| Zakat, Tax and Customs Authority | ||
Argentine |
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| Ministère de la santé | ||
| Ministère de la production | ||
| Agence de recouvrement et de contrôle douanier | ||
| Ministère des finances | ||
| Ministère des transports | ||
| Ministère de l'industrie agroalimentaire | ||
| Administration nationale de l'innocuité et de la qualité des aliments | ||
| Institut national des semences | ||
| Institut national de la vitiviniculture | ||
Australie |
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| Australian Border Force | ||
| Department of Agriculture, Fisheries and Forestry | ||
| Department of Climate Change, Energy, the Environment and Water |
https://www.dcceew.gov.au/about/contact wildlifetrade@environment.gov.au |
<p>• Wildlife Trade Regulation Section • Hazardous Waste Section • Ozone and synthetic greenhouse gases</p> |
Autriche |
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| Central Customs Information Office | ||
Bahreïn, Royaume de |
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| Customer Service |
https://www.bahraincustoms.gov.bh/ |
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Bangladesh |
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Mr. Mustafizur Rahman
Joint Secretary, WTO Wing - Ministry of Commerce |
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Mr. Mohammad Shahidul Islam
Secretary, Customs International Trade and Agreement - National Board of Revenue (NBR) |
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Belgique |
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| Central Customs Information Office | Dutch version | |
| Central Customs Information Office | French version | |
Belize |
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Estella Leslie
Comptroller of Customs & Excise |
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Bolivie, État plurinational de |
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| Wendy Aydeé Torrejón Gómez | ||
| Dolores Guegry Mendoza Orozco de Loayza | ||
Brésil |
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| Enquiry point | Enquiries in Portuguese, Spanish and English. | |
| Enquiry point | Direct link for enquiries in English | |
| Enquiry point | Direct link for enquiries in Spanish | |
Brunéi Darussalam |
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Mr. Yusdiman Saman
Acting Deputy Director, Trade Division - Ministry of Finance and Economy |
<p>Free Trade Agreements</p><p>Certificate of Origin</p> | |
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Mr. Kashful Rahman Norzairi
Acting Special Duties Officer 1, Trade Division - Ministry of Finance and Economy |
<p>Free Trade Agreements</p><p>Certificate of Origin</p> | |
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Mr. Fauzan Omar
Special Duties Officer Level II, Trade Division - Ministry of Finance and Economy |
<p>Free Trade Agreements</p><p>Certificate of Origin</p> | |
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Policy and International Division
Royal Customs and Excise Department |
<p>Imports, Exports and Transit enquiries</p> | |
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Services and Corporate Relations Division
Royal Customs and Excise Department |
<p>Imports, Exports and Transit enquiries</p> | |
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Human Resource Development Unit
Contact points for coordinating capacity building support |
<p>Imports, Exports and Transit enquiries</p> | |
Bulgarie |
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| Central Customs Directorate of National Customs Agency | ||
Burundi |
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Fréderic MANIRAMBONA
Commissariat des Douanes et Accises à l'Office Burundais des Recettes (OBR) |
<p>Avenue de la Tanzanie,</p><p>Immeuble Virago,</p><p>B.P3465, Bujumbura-Burundi</p> | |
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Jean Claude NDEREYIMANA
Bureau Burundais de Normalisation et de Contrôle de la Qualité |
<p>Avenue de la Tanzanie,</p><p>Immeuble Virago,</p><p>B.P3535, Bujumbura-Burundi</p> | |
Cabo Verde |
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Helena Évora Santana
Président du Comité de Facilitation des Échanges (CNFE) |
<p>Ministère de la Finance et du Développement des Affaires/</p><p>Direction Générale des Douanes </p> | |
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José Carlos Da Silva Lopes
Membre du Comité/Suppléant à la Présidence du CNFE |
<p>Ministère de la Finance et du Développement des Affaires/</p><p>Direction Générale des Douanes</p> | |
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Rakeline Teixeira
Technicienne Supérieure du Commerce |
<p>Ministère de l'Industrie, Commerce et Energie</p><p>Direction Du Service du Commerce </p> | |
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Ludmilde Fernandes
Directrice Adjointe du Commerce |
<p>Ministère de l'Industrie, Commerce et Energie</p><p>Direction Du Service du Commerce </p> | |
Cambodge |
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Mr. Pha Eng Veng
Deputy Director General - General Department of Customs and Excise of Cambodia |
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Dr. Sang Sinavith
Director, Department of International Customs Cooperation |
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| Mr. Chea Samnang | ||
| Dr. Mauk Pheakdei | ||
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List of Focal Points of General Customs and Excise of Cambodia at local offices |
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Mr. Uy Rithmony
Department of Economic Integration and ASEAN - Ministry of Economy and Finance |
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Mr. Niroth Chhy
Research Assistant - Ministry of Economy and Finance |
<p><br></p><p><br></p><p><br></p><p><br></p> | |
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Mr. Seang Hong
Director - Ministry of Commerce |
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Mr. Un Chantha
Director - Department of Import and Export - Ministry of Commerce |
<p><br></p><p><br></p> | |
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Ms. Kong Angkeavoleak
Deputy Director - Ministry of Commerce |
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Mr. Chin Sengheang
Deputy Director General - Institute of Standards of Cambodia - Ministry of Industry, Science, Technology and Innovation |
<p><br></p><p><br></p><p><br></p><p><br></p><p><br></p> | |
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Mr. Chea Tharak
Director of Department - Institute of Standards of Cambodia - Ministry of Industry, Science, Technology and Innovation |
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Dr. Ker Monthivuth
Director - Department of Plant Protection and Sanitary and Phytosanitary - Ministry of Agriculture, Forestry and Fisheries |
<p><br></p><p><br></p> | |
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Dr. Chhoun Chamnan
Director of Department - Ministry of Agriculture, Forestry and Fisheries |
<p><br></p><p><br></p> | |
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Ms. Sar Sophyrak
Chief of Office - Ministry of Agriculture, Forestry and Fisheries |
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H.E Vann Chanthy
Director - State Secretariat of Civil Aviation |
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Mr. Moeung Sathya
Director - State Secretariat of Civil Aviation |
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Mr. Youn Heng
Director - Council for the Development of Cambodia |
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Mr. Hean Sopauline
Deputy Director - Council for the Development of Cambodia |
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Mr. Dy Lada
Deputy Director - Ministry of Public Works and Transport |
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Mr. Kak Yuthavorn
Deputy Chief of Office - Ministry of Public Works and Transport |
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Mr. Sey Youkiv
Deputy Director - Ministry of Health |
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Dr. Chunny KONG
Officer - Ministry of Health |
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Canada |
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Inquiries
Canada Border Services Agency Contacts page |
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Chili |
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| National Customs Service | Information, Complaints and Suggestions Office | |
| Ministry of Finance | Help desk | |
| Agriculture and Livestock Service – Ministry of Agriculture | Contact form | |
Chine |
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| General Administration of Customs | <p>Customs Clearance.</p> | |
| Ministry of Transport | Traffic in Transit. Department of International Cooperation. | |
Chypre |
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| Department of Customs & Excise – Customs Headquarters, Nicosia | ||
Colombie |
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| Unidad Administrativa Especial Dirección de Impuestos y Aduanas Nacionales (DIAN) |
<p><span lang="ES" style="font-size:8.0pt;font-family:"Verdana",sans-serif; mso-fareast-font-family:Calibri;mso-bidi-font-family:"Times New Roman"; mso-ansi-language:ES;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Servicio informático de Quejas, Reclamos, Sugerencias, Glos… Afficher <p><span lang="ES" style="font-size:8.0pt;font-family:"Verdana",sans-serif; mso-fareast-font-family:Calibri;mso-bidi-font-family:"Times New Roman"; mso-ansi-language:ES;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Servicio informático de Quejas, Reclamos, Sugerencias, Glosario, Marco Normativo y Preguntas</span></p> Hide |
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| Instituto Nacional de Vigilancia de Medicamentos y Alimentos Invima |
http://Nombre: Dirección de Operaciones Sanit... |
<p class="MsoNormal" align="left" style="margin-bottom: 6pt;"><span lang="ES" style="font-size:8.0pt">Dirección de Operaciones Sanitarias<o:p></o:p></span></p><p> <span lang="ES" style="font-size:8.0pt;font-family:"Verdana",sans-serif; mso-fareast-font-family:Calibri;mso-bidi-font-family:… Afficher <p class="MsoNormal" align="left" style="margin-bottom: 6pt;"><span lang="ES" style="font-size:8.0pt">Dirección de Operaciones Sanitarias<o:p></o:p></span></p><p> <span lang="ES" style="font-size:8.0pt;font-family:"Verdana",sans-serif; mso-fareast-font-family:Calibri;mso-bidi-font-family:"Times New Roman"; mso-ansi-language:ES;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Oficina de Asuntos Internacionales</span></p><p><br></p> Hide |
| Instituto Colombiano Agropecuario - ICA |
<p><span lang="ES" style="font-size:8.0pt;font-family:"Verdana",sans-serif; mso-fareast-font-family:Calibri;mso-bidi-font-family:"Times New Roman"; mso-ansi-language:ES;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Canales de atención al ciudadano</span></p> |
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Comores |
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M. ANFANE MOHAMED
Direction Générale des Douanes |
<p>Renseignements concernant les droits de douane, les procédures d'importation et d'exportation, transit, etc.</p> | |
Congo |
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Alain BAYENI
Directeur Général du Commerce Extérieur |
<p>Ministère du commerce, des Approvisionnements et de la Consommation</p> | |
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ALEBA Aristide
Directeur de la règlementation et du contentieux |
<p>Direction Générale des Douanes et Droits Indirect</p> | |
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Jean Jacques NGOKO-MOUYABI
Directeur Général de L’Agence congolaise de la normalisation et de la qualité |
<p>Agence congolaise de normalisation et de la qualité</p> | |
Corée, République de |
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| Korea Customs Service | <p>For all goods</p> | |
| e-People | ||
| Ministry of Agriculture, Food and Rural Affairs | Animals, Animal products, Plants and plant products (pests and diseases) | |
| Ministry of Food and Drug Safety | Foods, Drugs, Medical devices, Cosmetics | |
| Ministry of Oceans and Fisheries | Fish, Crustaceans, Molluscs, Aquatic Invertebrates and their germ, Seaweed, Aquatic plants | |
| Ministry of Science and ICT | <p>Communication apparatus, Transmission apparatus, Radar apparatus, Parts</p> | |
| Ministry of Climate, Energy and Environment | <p>Chemical, Hazardous Chemical, Wastes, Hazardous Waste, Endangered Wild Life, Globally Endangered Wildlife</p> | |
| Nuclear Safety and Security Commission | Strategic Commodities, Nuclear Materials and Trigger List items under the NPT, Comprehensive Safeguards Agreement and Additional Protocol | |
| Korean Agency for Technology and Standards | Electrical Appliances and Consumer Products, Children's Products | |
Costa Rica |
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| Servicio Nacional de Aduanas (DGA) | <p>El centro de información del SNA está abierto de lunes a viernes de 8:00 am a 4:00 pm.</p> | |
| Servicio Fitosanitario del Estado (SFE) | <p>Cualquier denuncia, inconformidad o sugerencia puede ser presentada vía verbal (en la Contraloría de Servicios del SFE) o bien vía escrita por medio de este formulario.</p> | |
| Servicio Fitosanitario del Estado (SFE) | Para mayor información, formularios de contacto y contraloría de servicios. | |
| Servicio Nacional de Salud Animal (SENASA) | <p>Formulario de contacto</p> | |
| Servicio Nacional de Salud Animal (SENASA) | <p>Sección de denuncias.</p> | |
| Ministerio de Comercio Exterior (COMEX) | <p>Se puede solicitar información al correo electrónico o siguiendo el enlace.</p> | |
Côte d' Ivoire |
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DJOMONKOUA ALLE RUTH A.
Coordinatrice de la Cellule de gestion du PWIC |
Ministère du Commerce et de l’Industrie et Chambre de Commerce et d’Industrie | |
Croatie |
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| Customs Administration Service for Communication and Support | ||
Cuba |
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Ing. Mario Suárez González
Aduana General de la República - Oficial Superior de Aduanas, Departamento de Nomenclatura, Origen y Valoración, Dirección de Técnicas Aduaneras |
<p><strong>Dirección</strong>:</p><p>Calle 39 esq. 6 Nuevo Vedado.</p><p>Plaza de la Revolución</p><p>La Habana, Cuba</p> | |
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Ministerio del Comercio Exterior y la Inversión Extranjera
Atención ciudadana |
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Dr. José Antonio Hernández Rabelo
Ministerio de Agricultura Centro Nacional de Sanidad Animal (CENASA) - Jefe Departamento Cuarentena e Inocuidad de los Alimentos |
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Dr. Juan Carlos Alvarez Balmaseda
Ministerio de Agricultura Centro Nacional de Sanidad Animal (CENASA) - Especialista Principal Cuarentena y Control del Comercio Internacional |
<p><strong>Dirección: </strong></p><p>Calle 12 No. 355 e/ 15 y 17. Vedado. Plaza de la Revolución. </p><p>La Habana. Cuba</p> | |
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Julio Angel Piedrahita Portas
Ministerio de Agricultura, Dirección de Sanidad Vegetal - Jefe Departamento Cuarentena Vegetal |
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María Pueyo Figueroa
Ministerio de Agricultura, Dirección de Sanidad Vegetal - Especialista Superior de Cuarentena Vegetal |
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Ministerio de Salud Pública Dirección Nacional de Salud Ambiental (DNSA)
Atención ciudadana Ministerio Salud Pública |
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Dra. Susana Suárez Tamayo
Directora de Salud Ambiental |
<p><strong>Dirección: </strong></p><p>Ave 23 esq. N Plaza de la Revolución, </p><p>La Habana, Cuba</p> | |
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Dra. Mayra Martí Pérez
Jefa del Dpto. de Higiene de los Alimentos y Nutrición |
<p><strong>Dirección: </strong></p><p>Ave 23 esq. N Plaza de la Revolución, </p><p>La Habana, Cuba</p> | |
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Dr. Disnardo Raúl Pérez González
Instituto de Higiene, Epidemiología y Microbiología (INHEM) - Director General |
<p><strong>Dirección: </strong></p><p>Calle Infanta 1158 e/ Clavel y Llinás, Centro Habana, </p><p>La Habana, Cuba</p> | |
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Dra. Ahindris Calzadilla Cambara
Instituto de Higiene, Epidemiología y Microbiología (INHEM) - Jefa Departamento de Registro y Control sanitario |
<p><strong>Dirección: </strong></p><p>Calle Infanta 1158 e/ Clavel y Llinás, Centro Habana, </p><p>La Habana, Cuba</p> | |
Danemark |
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| Danish Customs and Tax Administration - SKAT Døgntjeneste | ||
Dominique |
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Ms. Germaine Jean Pierre
Division of Information and Communication Technology |
<p>General enquiries</p> | |
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Ryan Anselm
Permanent Secretary Ministry of Agriculture, Fisheries, Blue and Green Economy |
<p>SPS related enquiries</p> | |
El Salvador |
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| Banco Central de Reserva, CIEX El Salvador | <p>Alameda Juan Pablo II entre 15 y 17 Avenida Norte, San Salvador.</p> | |
| Comisión Ejecutiva Portuaria Autónoma | <p>Bulevar de los Héroes, Colonia Miramonte, Centro Comercial Metrocentro, Edificio Torre Roble, San Salvador, El Salvador</p> | |
| Consejo Salvadoreño del Café | <p>Final de la 1° Av. Norte y 13 Calle Poniente. Santa Tecla, Instalaciones del MAG</p> | |
| Dirección General de Aduanas | <p>Carretera Panamericana, Km. 11 1/2 , Ilopango </p> | |
| Dirección Nacional de Medicamentos | <p>Blv. Merliot y Av. Jayaque, Edif. DNM, Urb. Jardines del Volcán, Santa Tecla, La Libertad, El Salvador</p> | |
| Ministerio de Agricultura y Ganadería | <p>Final 1a. Avenida Norte, 13 Calle Oriente y Av. Manuel Gallardo. Santa Tecla, La Libertad. El Salvador</p> | |
| Ministerio de Ambiente y Recursos Naturales | <p>Kilómetro 5½ Carretera A Santa Tecla, Calle y Colonia Las Mercedes, Edificios MARN San Salvador, El Salvador.</p> | |
| Ministerio de Cultura | <p>Edificio A-5 Plan Maestro, Centro de Gobierno, Alameda Juan Pablo II y calle Guadalupe, San Salvador, El Salvador</p> | |
| Ministerio de la Defensa Nacional | <p><span style="color: rgb(32, 33, 36);">Estado Mayor, Alameda Manuel Enrique Araujo, San Salvador, El Salvador</span></p> | |
| Ministerio de Economía | <p>Alameda Juan Pablo II y Calle Guadalupe, Centro de Gobierno, Complejo Plan Maestro Edificio C-1 y C-2. San Salvador, El Salvador.</p> | |
| Ministerio de Gobernación y Desarrollo Territorial | <p>9 Calle Poniente y 15 Av. Norte, Centro de Gobierno, San Salvador, El Salvador</p> | |
| Ministerio de Salud | <p>Calle Arce No.827, San Salvador, El Salvador</p> | |
| Ministerio de Obras Públicas y Transporte | <p>Plantel La Lechuza, Carretera a Santa Tecla Km. 5 1/2, San Salvador, El Salvador</p> | |
| Ministerio de Trabajo y Previsión Social | <p>Alameda Juan Pablo II y 17 Ave. Nte. Edificios 2, 3 y 4, Centro de Gobierno, San Salvador, El Salvador</p> | |
| Policía Nacional Civil, División Antinarcóticos | <p>Policía Nacional Civil de El Salvador 6ta. Calle Oriente entre 8va y 10ma Ave. Sur # 42 Barrio La Vega, San Salvador, El Salvador, </p> | |
| Tribunal de Apelaciones de los Impuestos Internos y Aduanas | <p>91ª. Avenida Norte No 205, entre 1ª. Y 3ª. Calle Poniente, Colonia Escalón, San Salvador, El Salvador</p> | |
Émirats arabes unis |
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| Federal Authority for Identity, Citizenship, Customs and Port Security | ||
Équateur |
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| Ministerio de la Producción, Comercio Exterior e Inversiones, MPCEIP | ||
| El Servicio Nacional de Aduana del Ecuador, SENAE | ||
| Servicio Ecuatoriano de Normalización, INEN | ||
| Servicio de Acreditación Ecuatoriano, SAE | ||
| Agencia de Regulación y Control Fito y Zoosanitario, AGROCALIDAD | ||
| Agencia Nacional de Regulación, Control y Vigilancia Sanitaria, ARCSA | ||
Espagne |
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| The Tax Agency offers an online service for requesting prior appointments to attend the Tax Agency offices to receive information, assistance, solve requirements, request certificates or any other procedure. | ||
Estonie |
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| Tax and Customs Board | ||
Eswatini, Royaume d' |
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Ms. Lungile C. Dlamini
Eswatini Revenue Service |
<p>Eswatini Revenue Authority, Portion 419 Of Farm 50, Along Mr103 Ezulwini Eswatini</p> | |
| Ms Khetsiwe Dlamini | <p>International Trade Department Ministry Of Commerce Industry and Trade Gwamile Street, between Eswatini Bank And Deputy Prime Minister’s Offices</p> | |
États-Unis |
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| US Customs and Border Protection (CBP) | <p>US Customs and Border Protection (CBP) Information Center is open Monday-Friday between 9 a.m. and 4 p.m. Eastern time. Inquiries may be made via email through the website URL or by telephone number. Telecommunications devices for the hearing impaired may be reached at 1-800-877-8339 or http://ww… Afficher <p>US Customs and Border Protection (CBP) Information Center is open Monday-Friday between 9 a.m. and 4 p.m. Eastern time. Inquiries may be made via email through the website URL or by telephone number. Telecommunications devices for the hearing impaired may be reached at 1-800-877-8339 or http://www.federalip.us.</p> Hide | |
Finlande |
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| Customs |
https://tulli.fi/yritysasiakkaat |
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Gambie |
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| Mr. Omar Bojang | <p>Customs and Excise Department</p> | |
| Mr. Papa Secka | <p>Director General</p><p>The Gambia Standards Bureau</p> | |
| Ms. Isatou Cham | <p>Senior Standards and Trade Officer</p><p>The Gambia Standards Bureau</p> | |
Géorgie |
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| Information Center | Centre provides information on services related to customs matters and procedures and is also available in English. | |
| Contact information for specific service centers is available at: | ||
| Contact information for Customs Clearance Zones is available at: | ||
| Contact information for Customs Crossing Points is available at: | ||
Ghana |
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Dilys Ankomah Boafo
Ministry of Trade and Industry |
<p>All importing and Exporting Enquiries</p> | |
Grèce |
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| Independent Authority for Public Revenue - Hellenic Customs Services | ||
Guatemala |
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| Mynor Alarcón | <p><br></p><p><br></p> | |
| Rodolfo Mérida | ||
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Portal de Comercio Exterior de Guatemala
Ministerio de Economía |
<p>Servicio único de información en materia de comercio exterior, Portal de Comercio Exterior de Guatemala (Fase</p><p>II de la futura Ventanilla Única de Comercio Exterior)</p> | |
Guyana |
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| Guyana Revenue Authority | ||
Honduras |
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| Subsecretaria de Integración Económica y Comercio Exterior | La Subsecretaría de Integración Económica y Comercio Exterior es la responsable de garantizar el acceso en un 100% a los mercados internacionales y la efectividad del funcionamiento del régimen de comercio exterior. | |
| Gerencia Nacional de Tecnología | Es la responsable de gestionar y gobernar la infraestructura tecnológica de la Administración Aduanera de Honduras, aplicando una adecuada gestión de riesgos, optimización de recursos y estándares internacionales, para ofrecer servicios informáticos eficientes que permitan la generación de valor, y … Afficher Es la responsable de gestionar y gobernar la infraestructura tecnológica de la Administración Aduanera de Honduras, aplicando una adecuada gestión de riesgos, optimización de recursos y estándares internacionales, para ofrecer servicios informáticos eficientes que permitan la generación de valor, y contribuir de esta manera, con la facilitación del comercio, la recaudación, control y la seguridad de la cadena logística de comercio a fin de contribuir al desarrollo económico del país. Hide | |
Hong Kong, Chine |
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| Département des droits et accises | Pour les marchandises en général | |
| Département du recensement et des statistiques | Présentation du manifeste de cargaison électronique; dépôt des déclarations d'importation et d'exportation; classification commerciale | |
| Département de l'agriculture, de la pêche et de la protection de l'environnement | Animaux, oiseaux et reptiles, et produits d'origine animale; animaux et végétaux d'espèces menacées d'extinction; organismes génétiquement modifiés; animaux vivants destinés à l'alimentation (à l'exception des volailles); volailles destinées à l'alimentation (importées depuis d'autres endroits que l… Afficher Animaux, oiseaux et reptiles, et produits d'origine animale; animaux et végétaux d'espèces menacées d'extinction; organismes génétiquement modifiés; animaux vivants destinés à l'alimentation (à l'exception des volailles); volailles destinées à l'alimentation (importées depuis d'autres endroits que la Chine continentale); pesticides; végétaux, ravageurs des végétaux et terre; animaux sauvages protégés Hide | |
| Département du génie civil et du développement | Explosifs; sable | |
| Département des droits et accises | Produits chimiques réglementés; véhicules automobiles; matériel de matriçage et de réplication des disques optiques; articles soumis à des prescriptions (moteurs hors bord, véhicules et parties de véhicules); produits passibles de droits (boissons alcooliques, tabac, hydrocarbures et alcool méthyliq… Afficher Produits chimiques réglementés; véhicules automobiles; matériel de matriçage et de réplication des disques optiques; articles soumis à des prescriptions (moteurs hors bord, véhicules et parties de véhicules); produits passibles de droits (boissons alcooliques, tabac, hydrocarbures et alcool méthylique) Hide | |
| Département de la protection de l'environnement | Amiante et matériaux qui en contiennent; produits chimiques dangereux autres que les pesticides; substances appauvrissant la couche d'ozone (demande de renseignements concernant les substances contrôlées); composés organiques volatils; déchets | |
| Département de l'alimentation et de l'hygiène environnementale – Centre de la sécurité sanitaire des produits alimentaires | Préparations congelées; viandes congelées ou réfrigérées, volailles, et viandes interdites; gibier et œufs; volailles destinées à l'alimentation (importées depuis la Chine continentale); lait, boissons lactées et crème; tabac à chiquer et à priser | |
| Département de la santé | Matières biologiques; médicaments chinois à base de plantes; drogues dangereuses; dépouilles humaines; produits pharmaceutiques et médicaments; spécialités pharmaceutiques chinoises; substances radioactives et appareils d'irradiation | |
| Bureau de la Direction des communications | Matériel de transmission de radiocommunications | |
| Département du commerce et de l'industrie | Substances appauvrissant la couche d'ozone (demande de renseignements concernant les demandes de licences); pesticides (demande de renseignements concernant les demandes de licences seulement pour le bromure de méthyle); préparations en poudre; riz; diamants bruts; produits stratégiques | |
Hongrie |
||
| Central Customer Service of the customs authority | ||
| Link to website | ||
Inde |
||
| Indian Customs Electronic Gateway - CBIC ICEGATE | ||
| Compliance Information Portal – Provides links to the contact information of the enquiry points | ||
| CBIC - Turant Suvidha Kendra | ||
| Customs Nodal Officers for Grievance Redressal for faceless Assessment - CBIC | ||
| Wildlife Crime Control Bureau - WCCB | ||
| Directorate General of Foreign Trade - DGFT | ||
| Central Drugs Standard Control Organisation - CDSCO | ||
| Textile Committee | ||
| Animal Quarantine and Certification Services - AGCS | ||
Indonésie |
||
| National Committee on Trade Facilitation | ||
Irlande |
||
| Office of the Revenue Commissioners | ||
Islande |
||
| Inquiries: |
Directorate of Customs English page (limited version) Directorate of Customs Icelandic page |
|
Israël |
||
| Ministry of Economy and Industry | ||
| Ministry of Agriculture and Rural Development – Foreign Trade | ||
| Ministry of Environmental Protection | ||
| Ministry of Health | ||
| Israel Customs International Department | ||
| The contact details of the competent authorities under the Free Import Order | ||
Italie |
||
| Italian Customs and Monopolies Agency |
https://www.adm.gov.it/portale/contatti |
|
Jamaïque |
||
|
Shandilayne Davis
Jamaica Customs Agency |
<p>All Customs related matters</p> | |
|
Sanniel Wilson
Chief Plant Quarantine/Produce Inspector - Ministry of Agriculture (Plant Quarantine Produce Inspection Branch) |
<p>International Plant Production Convention (IPPC) related Matters</p> | |
|
Damian Rowe
Senior Plant Quarantine/ WTO-SPS Enquiry Point Officer - Ministry of Agriculture (Plant Quarantine Produce Inspection Branch) |
<p>Main Enquiry Point</p> | |
|
Clifford Spencer
Director of Commerce - Ministry of Industry, Investment and Commerce |
<p>Main Enquiry Point</p> | |
|
Daenia Ashpole
Director of Trade - Ministry of Industry, Investment and Commerce |
<p>Main Enquiry Point</p> | |
|
Sharisa Buckle
JTIP Content Manager - The Trade Board Limited |
<p>Main Enquiry Point</p> | |
|
Treasure Anderson
Administrator - The Trade Board Limited |
||
Japon |
||
| Customs | ||
| Ministry of Health, Labour and Welfare | <p>For food safety, measures against infectious diseases, pharmaceuticals and medical devices. Address: 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8916, Japan International Affairs Division, Minister’s Secretariat</p> | |
| Ministry of Agriculture, Forestry and Fisheries | <p>Animal Quarantine Service</p> | |
| Ministry of Agriculture, Forestry and Fisheries | <p>Others</p> | |
| Ministry of Agriculture, Forestry and Fisheries | <p>Address: 1-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-8950, Japan Plant Protection Station</p> | |
| Ministry of Economy, Trade and Industry | For inquiries regarding Security Export Control issues | |
| Ministry of Economy, Trade and Industry | <p>Office of Trade Licensing for Wild Animal and Plants, Trade Licensing Division, Trade Control Department, Trade and Economic Cooperation Bureau (as Management Authority (for issuance of a certificate of import/export permission) under the CITES).</p> | |
| Ministry of Economy, Trade and Industry | For inquiries regarding issues other than Security Export Control | |
| Ministry of the Environment | <p>Address: 1-2-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-8975, Japan</p> | |
| Ministry of the Environment - Wildlife Division, Nature Conservation Bureau | For Protection and Control of Wild Birds and Mammals and Hunting Management Law, Act on the Conservation and Sustainable Use of Biological Diversity through Regulations on the Use of LMOs, Invasive Alien Species Act and Act on Conservation of Endangered Species of Wild Fauna and Flora. | |
| Ministry of the Environment | Office of Waste Disposal Management, Waste Management Bureau (as Competent authority under the Basel Convention). | |
| Ministry of Foreign Affairs - International Trade Division, Economic Affairs Bureau | For general issues on the Agreement on Trade Facilitation. | |
Kazakhstan |
||
| The State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan | ||
Kenya |
||
|
Daniel Wachira
National Trade Facilitation Committee Secretariat |
||
|
Mathew Kamau
National Trade Facilitation Committee Secretariat |
||
| Commissioner for Customs | ||
|
Faith Ndunge
Issues on plant inspection & SPS matters |
||
|
David Ngarama
Single window custodian |
||
|
Director of Veterinary Services
Live animals, meat & meat products |
||
|
Director, Food Crops Directorate
Crop foods |
http://www.agricultureauthority.go.ke |
|
|
Mohamed Majid
Food health |
||
Koweït, État du |
||
|
Ayah AlEnezi
Ministry of Commerce and Industry |
||
Lesotho |
||
|
Mr Tseko Nyesemane
Lesotho Revenue Authority |
<p>Customs issues can be accessed on centralised email</p> | |
|
Mr Motlatsi Molatela
Ministry of Agriculture, Marketing and Food Security |
<p>SPS Enquiries</p> | |
|
Mrs Amohelang Hatase
Ministry of Trade and Industry |
<p>TBT enquiries </p> | |
Lettonie |
||
| The State Revenue Service | Tax and Electronic Declaration System | |
| The State Revenue Service | Customs Board | |
| The State Revenue Service | Other questions | |
Liechtenstein |
||
| Federal Customs Administration's Contact page | ||
Lituanie |
||
| Customs Department under the Ministry of Finance | ||
Luxembourg |
||
| Customs & Excise Administration Directorate | ||
Macao, Chine |
||
| Macao Customs service | Import, Export and transit Clearance | |
| Municipal Affairs Bureau | Live animals, meat, animal products, fish, crustaceans and molluscs, vegetables, live plants and mushroom spawn | |
| Health Bureau |
https://www.gov.mo/zh-hant/services/ps-1570/ |
Narcotic drugs and psychotropic substances; pharmaceutical products and medicines (including western medicines and Chinese proprietary medicines); milk modified for infant feeding; diagnostic and laboratory reagents; pesticides; essential oil; therapeutic preparations for use on the hair; and chemic… Afficher Narcotic drugs and psychotropic substances; pharmaceutical products and medicines (including western medicines and Chinese proprietary medicines); milk modified for infant feeding; diagnostic and laboratory reagents; pesticides; essential oil; therapeutic preparations for use on the hair; and chemicals, chemical fertilisers, colouring matter and dyes. Hide |
| Economic and Technological Development Bureau | Alcoholic beverages, tobacco and petroleum products; optical disc manufacturing equipment and raw materials; ozone-depleting substances; endangered species of animals and plants; narcotic drugs and psychotropic substances (controlled chemicals of 1988 un convention). | |
| Transport Bureau | Vehicles | |
| Macao Post and Telecommunications Bureau | Telecommunication and radiocommunication apparatus | |
| Macao Security Police | Arms and ammunition, and explosives | |
Macédoine du Nord |
||
| Custom Administration of the Republic of Macedonia | ||
Madagascar |
||
| Agence portuaire, maritime et fluviale (APMF) | ||
| Agence de Contrôle de la Sécurité Sanitaire et de la Qualité des Denrées Alimentaires (ACSQDA) | <p>Ex-Bâtiment de la Pharmacie Centrale Tsaralalana, Antananarivo.Bureau administratif : en face de l'Hôtel des Polices 1ère étage, porte 107 ; et bureau d'accueil en face de l'Archive Nationale</p> | |
| Agence du medicament de madagascar (AMM) | <p>8 rue Karija Tsaralàlana, Antananarivo 101 - BP 8145</p> | |
| Autorité sanitaire halieutique (ASH) | <p>Rue Farafaty Ampandrianomby Antananarivo</p> | |
| Autorité de Régulation des Technologies de Communication (ARTEC) | <p>Lot IVL 41 Ter B Andohatapenaka Antananarivo, 101</p> | |
| Autorité Nationale chargée des Mesures Correctives Commerciales (ANMCC) | <p>Espace ex-conquête Antanimena- Antananarivo.</p> | |
| Bureau des normes de Madagascar (BNM) | <p>06 bis, Rue Rainandriamampandry - Soarano 101 Antananarivo - Madagascar</p> | |
| Bureau National Ozone (BNO) | <p>BP 571 Ampandrianomby Antananarivo 101</p> | |
| Chambre de Commerce et d'Industrie d'Antananarivo (CCIA) | <p>20, rue Henry Razanatseheno, Antananarivo – Madagascar – BP : 166</p> | |
| Direction de la Pharmacie, des Laboratoires et de la Médecine Traditionnelle (DPLMT) | <p>BP 22 Bis Tsaralalana Ministère de la Santé Publique </p> | |
| Direction de la Protection des Consommateurs (DPC) | <p>Rue Wast Ravelomoria, Ambohidahy</p> | |
| Direction de la Protection des Végétaux (DPV) | <p>BP 1042 Nanisana Antananarivo 101</p> | |
| Direction des Normes et de la Qualité du Ministère de l'Artisanat et des Métiers | <p>rue Agosthino Neto 67Ha</p> | |
| Direction des Operations Financières | <p>Immeuble du Trésor, 1er Etage, en haut de la station TOTAL - Ampefiloha, Antananarivo 101</p> | |
| Direction des Services Vétérinaires (DSV) | <p>Direction des Services Vétérinaires, Rue Farafaty, Ampandrianomby</p> | |
| Service des Importations | <p>Porte 08, BP : 4546, Rue Wast Ravelomoria, Ambohidahy</p> | |
| Service de la Promotion des Exportations | <p>Immeuble Ministère en charge du Commerce Ambohidahy </p> | |
| Direction Générale des Douanes | <p>Rue Géneral Rabehevitra Antaninarenina – Antananarivo – Madagascar</p> | |
| Economic Development Board of Madagascar (EDBM) | <p>Antananarivo Madagascar Ramanantsoa Antaninarenina, Immeuble EDBM, Avenue Gal Gabriel</p> | |
| Gasynet | <p>Immeuble Ariane 5a - Enceinte Galaxy Andraharo </p> | |
| Institut National des Sciences et Techniques Nucléaires (INSTN) | <p>Campus Universitaire Ambohitsaina, BP 3907 Antananarivo</p> | |
Malaisie |
||
| Royal Malaysian Customs Department (RMCD) | ||
Malawi |
||
| Malawi Revenue Authority | Inquiry Points | |
| Malawi Investment and Trade Centre | Inquiry Points | |
Maldives |
||
| Ministry of Economic Development - Policy Planning Section - Government of Maldives | ||
Malte |
||
| Customs Department - Malta | ||
Maroc |
||
|
M. Youssef ZAHOUI
Directeur des Relations Commerciales Internationales |
<p>Ministère de l'Industrie, et du Commerce </p><p>Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p> | |
|
M. Othmane Maktoum
Chef de la Division des Relations Commerciales Multilatérales |
<p>Ministère de l'Industrie, et du Commerce - Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p> | |
|
M. Brahim AIT ADDI
Chef de la Division et de la Facilitation Commerciale |
<p>Ministère de l'Industrie, de l'Investissement, du Commerce et de l'Economie Numérique/Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p> | |
|
M. Mohamed BENAGUID
Chef du service de la Logistique et des Procédures |
<p>Ministère de l'Industrie, de l'Investissement, du Commerce et de l'Economie Numérique/Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p> | |
|
Mme. Loubna MARAHATI
Cadre chargé de la Facilitation Commerciale |
<p>Ministère de l'Industrie, de l'Investissement, du Commerce et de l'Economie Numérique/Direction Générale du Commerce</p><p>Parcelle 14, aile Nord Bd Erriyad, Hay Riad BP610, Rabat Chellah, Maroc</p> | |
Maurice |
||
| Mauritius Standards Bureau | ||
| MRA, Customs | ||
| Ministry of Industry, Commerce and Consumer Protection (Commerce Division) | ||
| Ministry of Agro Industry and Food Security (National Plant Protection Office) | ||
Mexique |
||
| Servicio Nacional de Información de Comercio Exterior (SNICE) | ||
| Servicio de Administración Tributaria | ||
Moldavie, République de |
||
| Customs service of the Republic of Moldova | <p>All the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be enquired here</p> | |
| Ministry of Economy and Infrastructure | <p>All the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be enquired here</p> | |
| National Agency for Food Safety | <p>All the necessary information related to SPS import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be enquired here</p> | |
| Other SPS and TBT related enquiry points | <p>SPS and Technical Barriers to Trade Information Management System WTO, Moldovan Enquiry points</p> | |
| Ministry of Finance and Fiscal service of the Republic of Moldova information on internal environmental pollution tax | ||
| Ministry of Agriculture, Rural Development and Environment | ||
Mongolie |
||
| Customs General Administration of Mongolia | ||
|
Mongolia Trade Information Portal
Customs Enquiries |
||
|
Chamber of Commerce
Chamber of Commerce Enquiries |
||
Monténégro |
||
| Ministry of Economy | <p>Enquiries on trade policy and all the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be required here</p> | |
| Ministry of Finance | <p>All the necessary information related to customs procedures as well as trade facilitation issues may be required here</p> | |
| Customs Administration | <p>All the necessary information related to import, export or transit procedures as well as necessary certificates, applied tariffs, rules of origin, customs valuation, etc. may be required here</p> | |
| National Authority for Food Safety, Veterinary and Phytosanitary Issues | <p>All the necessary information related to import, export or transit procedures under SPS rules</p> | |
| Ministry of Agriculture and Rural Development | <p>All the necessary information related to import, export or transit procedures for agricultural products, except SPS issues</p> | |
Mozambique |
||
| Mrs Amelia Nakhare | <p>Ministry of Economy and Finance - Revenue Authority of Mozambique. This institution is the enquiry point for all laws, regulations and procedures related to exports, imports and transit of goods.</p> | |
Myanmar |
||
|
TFA Enquiry Point |
<p>Address: WTO Division, Department of Trade, Ministry of Commerce, the Republic of the Union of Myanmar, Office Building No.3, Nay Pyi Taw, Myanmar</p> | |
Namibie |
||
|
Office of the Commissioner: Customs & Excise
Namibia Revenue Agency (NAMRA) |
<p>All the official correspondence must be addressed to the Office of the Commissioner</p> | |
|
Ms. Lahya Hambinga
Namibian Standards Institution |
||
|
Mr. Mesag Mulunga
Ministry of Agriculture, Fisheries, Water and Land Reform |
||
Népal |
||
| Department of customs | <p>Information related to Customs tariffs, importation, exportation procedure etc.</p> | |
| Department of commerce, supplies and consumer protection | <p>Information related to import export restriction.</p> | |
| Trade and Export Promotion Centre | <p>General information regarding procedure of importation and exportation.</p> | |
Nicaragua |
||
| Dirección General de Servicios Aduaneros (DGA) | ||
|
Ricardo Somarriba Reyes
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Exportación de productos y subproductos vegetales | |
|
Ramón Ernesto Noguera Garcia
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Exportación de productos y subproductos vegetales | |
|
Ileana Duarte
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Exportación de productos y subproductos de origen animal: | |
|
Wilmer Juárez
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Exportación de animales vivos | |
|
Armel Duarte
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Exportación de animales vivos | |
|
Jairo Flores
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Importación y tránsito de Productos Agropecuarios e Insumos agrícolas no tóxicos: | |
|
Dr. Marcos Vinicio Castillo Arceyu
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Importación y exportación de insumos Pecuarios, Registro, renovación, inspecciones a fabricantes nacionales y extranjeros de medicamentos veterinarios; importadores, exportadoras, distribuidoras, farmacias veterinarias, establecimientos menores. Regencia | |
|
Lic. Ligia del Carmen Cerrato
Instituto de Protección y Sanidad Agropecuaria (IPSA) |
Registro, renovación, de alimentos, inspecciones a fabricantes de productos utilizados en alimentación animal nacionales y extranjeros; importadoras, exportadoras, distribuidoras de alimentos para animales | |
|
Lic. Xiomara Mena R.
Centro de Trámite de las Exportaciones (CETREX) |
||
|
Margina Quiroz (Asistente Ejecutiva)
Comisión Nacional de Registro y Control de Sustancias Tóxicas (CNRCST) |
||
|
Lic. Martha Ligia Rosales Granera
Ministerio de Salud (MINSA) |
Dirección General de Regulación Sanitaria | |
|
Ricardo Noé Orozco Cruz
Ministerio de Salud (MINSA) |
Alimentos | |
|
Carla Vanessa Delgado Martínez
Ministerio de Salud (MINSA) |
Farmacia | |
|
Byron Ronaldo Medrano López
Ministerio de Salud (MINSA) |
Dispositivos médicos | |
|
Ing. Pablo Gerald Lopez Solis
Empresa Portuaria Nacional (EPN) |
Administración Portuaria de Corinto | |
|
Lic. Xochilt Anielka Victor Estrada
Empresa Portuaria Nacional (EPN) |
Administración Portuaria San Juan del Sur | |
|
Lic. Blas Antonio Hernández Mendoza
Empresa Portuaria Nacional (EPN) |
Administración Portuaria El Bluff-Bluefields | |
|
Ing. Oscar José Simons Mejía
Empresa Portuaria Nacional (EPN) |
Administración Portuaria Puerto Cabezas | |
|
Elisa Marenco
Ministerio del Ambiente y Recursos Naturales (MARENA) |
Oficina de Atención e Información al Público | |
|
René Castellón
Ministerio del Ambiente y Recursos Naturales (MARENA) |
Comercio internacional de especies de vida silvestre | |
Niger |
||
|
Issaka Moussa Raoufou
Directeur du Commerce Extérieur - Ministère du Commerce et de l'Industrie et de l'Entreprenariat des Jeunes |
||
Nigéria |
||
|
Abdullahi Usman
National Trade Facilitation Secretariat |
||
Norvège |
||
| Norwegian Customs, Movement of Goods Division | <p>The enquiry point may be contacted also by: </p><p>Street address: Grensesvingen 26, Oslo Post address: </p><p>Norwegian Customs, </p><p>Movement of Goods Division, </p><p>Postboks 2103 Vika, NO-0125 Oslo</p> | |
Nouvelle-Zélande |
||
| New Zealand Customs Service | Import and export clearance | |
| New Zealand Customs Service | Free Trade Agreements | |
| Ministry for Primary Industries | All importing and exporting enquiries | |
Oman |
||
| Oman Customs - Directorate General of Customs | ||
| Ministry of Agriculture and Fisheries Wealth | ||
| Ministry of Commerce and Industry | ||
| Ministry of Environment and Climate Affaires - International Cooperation Department | ||
Ouganda |
||
| Emmanuel Mutahunga | ||
| Masiko Elinathan | <p>Assistant Commissioner, External Trade Department</p><p>Uganda revenue Authority</p> | |
| Daniel Nangalama | <p> Ag. Executive Director UNBS </p><p> </p><p>Uganda National Bureau of Standards</p> | |
| George Opio | <p>Senior Information Scientist</p><p>Uganda National Bureau of Standards</p> | |
| Ms Leatitiah Namubiru | <p>Manager Imports Inspection</p><p>Uganda National Bureau of Standards</p> | |
| Kwesiga Birungi Jaawe Victoria | <p>Manager verification/ imports and exports</p><p>Uganda National Drug Authority</p> | |
| Lwere John B | <p>Trade Information Executive</p><p>Uganda Export Promotions Board</p> | |
|
Dr. Anna Rose Ademun
Enquiry focal point person for export, import and transit of animal and animal products |
<p>Commissioner animal health</p><p>Uganda Export Promotions Board</p> | |
|
Akankwasa Alfred
Enquiry focal point person for export, import and transit of fish and fish products |
<p>Principal agricultural inspector</p><p>Department of Crop Inspection</p> | |
|
Lino Ciel
Enquiry focal point person for the Private Sector |
<p>Uganda Clearing and Forwarders Association (UCIFA)</p> | |
Pakistan |
||
| Naseer Ahmad - Director (Trade Policy) | Import and Export Policy and Procedures | |
| Afshan Uroos - Assistant Manager (Trade Development Authority of Pakistan - Strategic Policy Review) | Rules of origin certification | |
| Federal Board of Revenue (FBR) | Custom Clearance | |
| Ali Bux Soomro – Director - Ministry of Science and Technology (Pakistan Standards & Quality Control Authority) | Inspection of Goods Quality | |
| Muhammad Hamood-ur-Rauf – Director - National Tariff Commission | Tariff Information | |
| Shahbaz Latif – Deputy Director - Ministry of Communication- Road Transport | Traffic in Transit | |
| Javed Humayun – Senior Joint Secretary - Ministry of National Food Security & Research | Agriculture related issues | |
| Muhammad Shazad - Deputy Director - Quarantine/IPPC |
http://www.plantprotection.gov.pk |
SPS requirements |
| Dr. Muhammad Alyas – Director - Ministry of National Food Security & Research (Animal Quarantine Department) | SPS requirements | |
Papouasie-Nouvelle-Guinée |
||
|
National Trade Office
National Trade Portal |
||
|
Suzzanne Ningiga
Trade Officer, Infrastructure & development Trade Coordination & Facilitation |
||
|
Jonathan Marum
Senior Trade Officer, Infrastructure & development Trade Coordination & Facilitation |
||
Paraguay |
||
| Dirección Nacional de Ingresos Tributarios, Servicio de Atención al Usuario | ||
| Ministerio de Industria y Comercio | ||
Pays-Bas |
||
| Custom Services Tax authorities | ||
Pérou |
||
| Superintendencia Nacional de Aduanas y de Administración Tributaria - SUNAT | ||
| Autoridad Portuaria Nacional – APN | ||
| Ministerio de Comercio Exterior y Turismo - MINCETUR |
https://www.vuce.gob.pe/contacto.html |
|
| Servicio Nacional de Sanidad Agraria – SENASA del Ministerio de Agricultura y Riego |
https://www.senasa.gob.pe/senasa/contactenos |
|
| Servicio Nacional Forestal y de Fauna Silvestre – SERFOR del Ministerio de Agricultura y Riego | ||
| Dirección General de Salud Ambiental e Inocuidad Alimentaria – DIGESA del Ministerio de Salud | ||
| Organismo Nacional de Sanidad Pesquera – SANIPES del Ministerio de la Producción | ||
| Ministerio de Relaciones Exteriores - RREE | ||
| Ministerio de la Producción - PRODUCE |
https://transparencia.gob.pe/enlaces/pte_tran... |
|
| Dirección General de Medicamentos Insumos y Drogas – DIGEMID del Ministerio de Salud |
https://www.digemid.minsa.gob.pe/main.asp?Sec... |
|
| Ministerio de Agricultura y Riego - MINAGRI |
https://www.minagri.gob.pe/portal/consultas-w... |
|
| Instituto Peruano de Energía Nuclear – IPEN del Ministerio de Energía y Minas | ||
| Superintendencia Nacional de Control de Servicios de Seguridad, Armas, Municiones y Explosivos de Uso Civil - SUCAMEC | ||
| Ministerio de Energía y Minas - MINEM | ||
| Ministerio de Cultura |
https://www.cultura.gob.pe/es/atencionalciuda... |
|
| Superintendencia Nacional de Migraciones | ||
| Dirección General de Capitanías y Guardacostas - DICAPI | ||
Philippines |
||
| Bureau of Customs - Customer Assistance & Response Service (BOC-Cares) |
Twitter: @CustomsPH Facebook: Bureau of Customs PH |
|
| Philippine National Single Window | ||
| Accounts Management Office (AMO) |
+632 527 8402, +63 921 679 2174 (Smart), +63 945 211 2427 (Globe) |
|
| Electronic-to-Mobile Customs (e2m) |
http://airmanifest@customs.gov.ph http://boc.cares@customs.gov.ph http://mistg-techsupport@customs.gov.ph |
|
| Assessment and Operations Coordinating Group | ||
Pologne |
||
| National Revenue Administration Information Centre | <p>General information and contact</p> | |
| National Revenue Administration Information Centre | <p>Tariff (browser, measures, classification), IT systems, EORI, Border information:</p> | |
Portugal |
||
| Autoridade Tributária e Aduaneira | ||
Qatar |
||
|
Inquiries and complaints related to the General Authority of Customs’ procedures can be sent to: |
||
|
Qatar Customs/ General Authority of Customs
General Authority of Customs International Cooperation Department |
||
République Dominicaine |
||
|
Dirección General de Aduanas - Ventanilla Única de Comercio Exterior
Punto único de información: |
||
République démocratique du Congo |
||
|
Marylou OTSHUMBA OLENGA
Sous-Directeur en charge de la Facilitation au sein de la Direction de Règlementation et Facilitation - Direction Générale des Douanes et Accises (DGDA) |
<p>Immeuble DGDA, Boulevard du 30 juin, KINSHASA-GOMBE</p> | |
| Office Congolais de Contrôle (OCC) | <p>98, Avenue du port, Kinshasa/Gombe</p> | |
| Société d'Exploitation du Guichet Unique integral du Commerce Extérieur (SEGUCE) | <p>157, Avenue de la Démocratie, Kinshasa/Gombe</p> | |
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Eugène MANGA MANGA
Coordonnateur Technique du CNFE - Ministère du Commerce Extérieur |
<p>Batiment de la Fonction Publique, 2 ème niveau, Aile Centrale, Local 2305 Kinshasa/Gombe</p> | |
République démocratique populaire lao |
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| TBT Enquiry Point |
https://www.laotradeportal.gov.la/index.php?r... |
Standards Division Department of Standardization and Metrology Ministry of Science and Technology P.O. Box 2279 Vientiane, Lao PDR |
| SPS Enquiry Point |
https://www.laotradeportal.gov.la/index.php?r... |
Economic Integration Division Department of Planning and Cooperation Ministry of Agriculture and Forestry P.O. Box 811 Vientiane, Lao PDR |
République française |
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| National Customs Information Center | ||
République kirghize |
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| Ministry of economy of the Kyrgyz Republic | ||
| State enterprise "Single window Center for foreign trade" | ||
République slovaque |
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| Call Centrum of the Financial Directorate of the Slovak Republic | <p>Live agent</p> | |
République tchèque |
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| DG Customs -Advisory and Information Center | ||
| Basic advice and information from customs and tax issues and other competencies | Customs administration CZ (celnisprava.cz) | ||
Roumanie |
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| General Customs Directorate | ||
Royaume-Uni |
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| HM Revenue & Customs | ||
Russie, Fédération de |
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| Département des négociations commerciales du Ministère du développement économique de la Fédération de Russie | ||
Rwanda |
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Mr. MWIZERWA Jean Pierre
Enquiry points coordinator |
https://www.rra.gov.rw/ahabanza |
<p>Rwanda Revenue Authority (RRA)</p> |
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Mrs. SHUMBUSHO Aline
Enquiry point focal person |
<p>Rwanda Revenue Authority (RRA)/Customs Services Department</p> | |
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Mrs. KAYITESI Peace
Enquiry point focal person |
<p>Rwanda Revenue Authority (RRA)/Customs Services Department</p> | |
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Mr. MUGABUSHAKA Norbert
Enquiry point focal person |
<p>National Agricultural Export Development Board (NAEB)</p> | |
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Mr. GASASIRA Martin
Enquiry point focal person |
<p>Rwanda Development Board (RDB)</p> | |
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Mr. UWIMANA Jonny Hassan
Enquiry point focal person |
<p>Rwanda Standards Board (RSB)</p> | |
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Mrs. KAYESU Angellah
Enquiry point focal person |
<p>Rwanda Foods and Drugs Authority (Rwanda FDA)</p> | |
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Mrs. UWASE KENTETERE Sandrine
Enquiry point focal person |
<p>Rwanda Foods and Drugs Authority (Rwanda FDA)</p> | |
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Mr. NIRAGIRE Ildephonse
Enquiry point focal person |
<p>Rwanda Inspectorate, Competition and Consumer protection Authority (RICA)</p> | |
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Mr. RWOMUSHANA Augustin
Enquiry point focal person |
<p>Rwanda Mines, petroleum and Gas Board (RMB)</p> | |
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Mrs. NTUBABARE Doriane
Enquiry point focal person |
<p>Directorate General of Immigration and Emigration (DGI&E)</p> | |
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Mr. RUGONDIHENE Justin
Enquiry point focal person |
<p>Directorate General of Immigration and Emigration (DGI&E)</p> | |
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Mr. RUGONDIHENE Justin
Enquiry point focal person |
<p>Private Sector Federation (PSF)</p> | |
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Dr. GAFARASI Isidore
Enquiry point focal person |
<p>Rwanda Agriculture and Animal Resources Development Board (RAB)</p> | |
Saint-Kitts-et-Nevis |
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| Ministry of International Trade, Industry, Commerce and Consumer Affairs | <p>The Federation of St. Kitts and Nevis has the centralized WTO Enquire and Notification Point located in the Ministry of International Trade, Industry, Commerce and Consumer Affairs.</p> | |
Sainte-Lucie |
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| Assistant Comptroller (ACP) Trade - Department of Customs and Excise | ||
| Information Officer - Communication Information Centre (CIC) - Department of Commerce, International Trade, Investment, Enterprise Development and Consumer Affairs | ||
Samoa |
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| Ministry of Customs and Revenue | <p>Import and Export</p> | |
| Ministry of Agriculture and Fisheries (Quarantine Division) | <p>Quarantine service</p> | |
| Samoa Ports Authority | <p> International Port Service</p><p> </p> | |
| Ministry of Foreign Affairs and Trade | <p> Trade Agreements</p><p> </p> | |
Seychelles |
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Trade Division of the Ministry of Finance, National Planning and Trade |
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Singapour |
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| Contact Information for Singapore Customs | ||
| Contact for Competent Authorities | ||
| Inquiries | ||
Slovénie |
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| Financial Administration of the Republic of Slovenia | ||
Sri Lanka |
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| Sri Lanka Customs (Enquiry Point) | <p>Customs Enquiry Point</p> | |
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Mrs. S.A.L. Samarasekara
Sri Lanka Customs (Under the Right to Information Act) |
<p>Senior Deputy Director of Customs/ Information Officertoms Enquiry Point</p> | |
Suède |
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| Enquiry Point - National Board of Trade |
https://www.tullverket.se/2.6e3d73401151cda41... |
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Suisse |
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| Federal Customs Administration's Contact page | ||
Tadjikistan |
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| Department of International Customs Affairs | ||
Taipei chinois |
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| Customs Administration - Ministry of Finance | Tel ext. 2116 | |
| Citizen Service Mailbox | ||
| Inspector Mailbox | ||
| Integrity Mailbox | ||
Tanzanie |
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Ms. Honester Ndunguru
Tanzania Revenue Authority (TRA) |
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Director General - Tanzania Ports authority (TPA) |
P.O. Box 9184, Dar Es Salaam TPA One Stop Centre, Sokoine Drive, Ilala CBD |
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Ms. Bahati Samilan
Tanzania Bureau of Standards (TBS) |
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Dr. Justin Emanuel Ngaile
Tanzania Atomic Energy Commission |
Import/export/transit of radioactive materials and radiation devices | |
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Mr. Yesaya Sungita
Tanzania Atomic Energy Commission |
Import/export/transit of food stuffs and food products | |
Thaïlande |
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| Department of Livestock Development Animal Feed and Veterinary Products Control | ||
| Department of Agriculture | ||
| National Bureau of Agricultural Commodity and Food Standards | ||
| Department of Military Industry | ||
| Department of National Parks, Wildlife and Plant Conservation | ||
| Department of industrial works | ||
| Electrical and Electronics Institute | ||
| Department of Medical Sciences | ||
| Food and Drug Administration | ||
| Office of Atoms for Peace | ||
| Port Authority of Thailand | ||
| Department of Foreign Trade | ||
| Department of Disease Control | ||
| National Broadcasting and Telecommunication Commission | ||
| Federation of Thai Industries | Trade-related Documents | |
| Federation of Thai Industries | Products and Services | |
| Customs Department - Customs Care Center | ||
| Excise Department | Hotline 1713 | |
| Department of Mineral Resources | ||
| Department of National Parks, Wildlife and Plant Conservation | Division of Wild Fauna and Flora Protection | |
| Royal Forest Department | ||
| Thailand Tobacco Monopoly | ||
| Department of Fisheries | ||
| Department of Livestock Development Bureau of Livestock Standards and Certification | ||
| Animal Feed and Veterinary Products Control | ||
| Department of Agriculture | <p>Plant Standard and Certification Division</p> | |
| Department of Agriculture Easy Contact Center |
Facebook Fanpage https://www.facebook.com/doa.ecc |
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National Bureau of Agricultural Commodity and Food Standards
Division of Standard Control |
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| Department of Military Industry - Defence Industry and Energy Center | ||
| Industrial Estate Authority of Thailand | ||
| Office of the Cane and Sugar Board | ||
| Department of industrial works - Hazardous Substances Control Bureau | ||
| Department of primary Industries and Mines | Mining Concession Granting Management Division, Metallurgical Licensing and Mineral Business Group | |
| Department of primary Industries and Mines | Strategy and Planning Division, International Cooperation Group | |
| The Board of Investment of Thailand - Investment Promotion Division 1-5 | ||
| Department of energy Business | Bureau of Business Service and Fuel Stockpile | |
| Electrical and Electronics Institute | ||
| Department of Medical Sciences | <p>Bureau of Laboratory Quality Standards</p> | |
| The Food and Drug Administration | ||
| Office of Atoms for Peace | <p>One Stop Service Room 103 1st Floor, Building 1 16 Vibhavadi Rangsit Road Ladyao Chatuchak Bangkok 10900</p> | |
| Port Authority of Thailand | ||
| Department of Foreign Trade | <p>Agreement Merchandise Administration and Trade Measure Division</p> | |
| Department of Foreign Trade | <p>Bureau of Foreign Trade Service</p> | |
| Department of Foreign Trade | <p>Merchandise Trade Administration Division</p> | |
| Department of Foreign Trade | <p>Rice Trade Administration Division</p> | |
| Department of Foreign Trade | ||
| Department of Internal Trade | Bureau of Inspection and Operation | |
| Department of Disease Control | <p>Compliant Center</p> | |
| National Broadcasting and Telecommunication Commission | <p>Radio Communication Licensing Bureau</p> | |
| Federation of Thai Industries | ||
Togo |
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BATCHASSI Katchali
Directeur du Commerce Extérieur - Ministère du Commerce, de l'Industrie et de la Consommation Locale/Direction du Commerce Extérieur |
Adresse:BP: 383 Place des Martyrs Lomé Togo |
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FEOU Bilakimwé
Directeur de l'Industrie - Ministère du Commerce, de l'Industrie et de la Consommation Locale/Direction de l'Industrie |
http://togocham.ccit.tg/togocham/#/INSCRIPTIO... |
Adresse: B.P: 383 Lomé, Togo |
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Dr NYANSA A. T. Atany
Ministère de la santé, de l'hygiène publique et de l'accès universel aux soins |
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AVOCHINOU Koffi
Ministère de la santé, de l'hygiène publique et de l'accès universel aux soins |
Adresse: direction de la pharmacie, du médicament et des laboratoires, B.P: 336 Lomé, Togo | |
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Port Autonome de Lomé |
Numéros verts pour les clients: 80.00.18.18 ; 80.00.00.18 Radiotéléphonie PAL pour les navires canaux VHF: 12 ; 14 ; 16 Base marine, canal VHF: 10 |
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Tonga |
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Mr. Michael Cokanasiga
Chief Executive Officer - Ministry of Revenue and Customs |
<p>Import and Export Policy and Procedures</p><p>Rules of origin certification, Customs clearance, Tariff Information and Inspection of Goods Quality</p> | |
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Mr. Esafe Huni
Senior Assistant Deputy Chief Executive Officer Policy and Planning Section - Ministry of Revenue and Customs |
<p>Import and Export Policy and Procedures</p> | |
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Mr. Mapa Manuofetoa
Deputy Chief Executive Officer - Revenue Management Division - Ministry of Revenue and Customs |
<p>Customs Clearance</p> | |
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Mr. Sau Niulala
Deputy Chief Executive Officer Border Management Division - Ministry of Revenue and Customs |
<p>Inspection of Goods Quality</p> | |
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Mrs. Faleola Ika
Deputy Chief Executive Officer Trade Partnership Division – Ministry of Revenue and Customs |
<p>Rules of origin certification, tariff information</p> | |
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Mr. Elisaia Ika
Chief Executive Officer – Ministry of Agriculture, Food and Forests |
<p>SPS requirements</p> | |
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Mr. Semi Hausia
Senior Quarantine Inspector - Ministry of Agriculture, Food and Forests |
<p>SPS requirements</p> | |
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Mr. Vailala Malolo
Chief Executive Officer - Ministry of Fisheries |
<p>Import and Export Policy and Procedures for Fisheries</p> | |
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Ms. Angela Vivili
Fisheries Officer - Ministry of Fisheries |
<p>Import and Export Policy and Procedures for Fisheries</p> | |
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Mrs. Distaquaine Tuihalamaka
Chief Executive Officer - Ministry of Commerce, Consumer, Trade, Innovation and Labour |
<p>TBT Enquiry Point</p> | |
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Mrs. Esterlina Alipate
Deputy Chief Executive Officer - Ministry of Commerce, Consumer, Trade, Innovation and Labour |
<p>TBT Enquiry Point</p> | |
Trinité-et-Tobago |
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Ms. Yasmin Harris
Customs and Excise Division, Ministry of Finance - Comptroller |
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Tunisie |
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Mme. Fatma Brahim
Ministère du commerce et de développement des exportations - Directrice chargée du système commercial multilatéral et des relations avec l'OMC |
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M. Sami Belhaj Jrad
Direction générale des douanes - Général des douanes |
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Türkiye |
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| Ministry of Trade | <p>General enquiry website for questions of import, export and transit procedures</p> | |
Ukraine |
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| Ministry of Economy, Environment and Agriculture of Ukraine | <p>Enquiry point on issues covered by paragraph 1.1 of the Article 1 of the Agreement on Trade Facilitation</p> | |
Union européenne |
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| Commission européenne Direction générale du commerce | Export helpdesk, avec la possibilité d'envoyer des demandes de renseignements complémentaires | |
| Commission européenne Direction générale du commerce | Demandes de renseignements sur la politique commerciale | |
| Commission européenne Direction générale de la fiscalité et de l'Union douanière |
Point d'information en matière douanière La Commission européenne dispose d'un centre de contact central pour garantir que toutes les demandes reçoivent une réponse de la part des experts compétents dans les meilleurs délais. |
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| Commission européenne Direction générale de la santé et de la sécurité alimentaire | Point d'information SPS | |
Uruguay |
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| Consultas | ||
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Alvaro Palmigiani
Foreign Trade Department |
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Vanuatu |
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Contact of all agencies: |
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Venezuela, République bolivarienne du |
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Roland Alfredo Betancourt Egui
Director de Asuntos Bilaterales del Ministerio del Poder Popular de Comercio Exterior |
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Viet Nam |
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Mr. Tran Duc Hung
General Department of Viet Nam Customs |
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Zambie |
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Dr. Simon Ng' ona
Ministry of Commerce, Trade and Industry |
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Mr. Billy Kunda Malijani
Ministry of Commerce, Trade and Industry |
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Zimbabwe |
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Mr Batsirai D. Chadzingwa
Commissioner Customs and Excise - Zimbabwe Revenue Authority |
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Dr Mavis Sibanda
The Permanent Secretary - Ministry of Industry and Commerce |
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Mr George Guvamatanga
The Permanent Secretary - Ministry of Finance and Economic Development |
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Engineer Amos Marawa
The Permanent Secretary - Ministry of Transport and Infrastructure Development |
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Mr Onesimo M. Moyo
The Permanent Secretary - Ministry of Mines and Mining Development |
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Director Environmental Health - Ministry of Health and Child Care - Port Heath |
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Dr Josphat Nyika
Chief Director - Department of Veterinary Services |
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Mr Nhamo Mudada
Chief Director - Plant Quarantine |
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Mr Richard T. Rukwata
Director General - Medicine Control Authority of Zimbabwe |
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Mr Deckster Savadye
The Chief Executive Officer - National Biotechnology Authority |
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Dr F. U. Mangwanya
Director General - Zimbabwe Parks & Wildlife Management Authority (ZIM PARKS) |
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